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    Crowne Plaza Hotel de Mexico

    Calle Dakota # 95 | Col. Napoles, Mexico City 03810, Mexico
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    11/10/2017 12/10/2017
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    US$131US$144
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    Traveller (145)
    Room & Suite (136)
    Dining (37)
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    Overview
    • Excellent32%
    • Very good38%
    • Average18%
    • Poor7%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Hot Tub
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    4.0 Star Hotel
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    Holiday Inn Express Hotel & Suites at the WTC
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    #99 of 312 hotels in Mexico City
     
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    Isaaya Hotel Boutique
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    Sheraton Mexico City Maria Isabel Hotel
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    Rooms
    11 Oct12 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (582)
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    21 - 25 of 217 reviews

    Reviewed 15 March 2017

    Based on my previous many experiences at the Crown Plaza hotels and brand, my expectation was always high. Upon checking at the hotel, I would normally be greeted with a standard greeting because of my platinum level. I did not get greeted this way, but...More

    Thank rfarouk
    Response from Carlos S, Manager at Crowne Plaza Hotel de MexicoResponded 5 April 2017

    Dear Rfarouk, Thank you for taking the time to share your comments with us. I offer my sincere apologies for the general dissatisfaction of your stay as our staff and facilities did not meet your expectations. This is definitely not the image we would like...More

    Reviewed 9 March 2017

    this was my second stay, a few months ago i thought it was an ok business class hotel, nothing exciting but ok for a couple of nights. this time around i spent more awake time in the hotel and less time at night out on...More

    Thank divenuts
    Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel de MexicoResponded 23 March 2017

    Hi divenuts, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with the food, entertainment, and room cleanliness. I would like to apologize for any inconvenience these...More

    Reviewed 8 March 2017

    Easy, safe 3 minute walk to World Trade Center, Pepsi Center many good restaurants.across the street or within a few block walk. Very helpful staff, many bilingual, comfortable room. Non-rush hour traffic to/from airport to hotel 20-30 minutes. Rest of day 1 to 2 hours.Excellent...More

    Thank John Allan M
    Response from Carlos S, Manager at Crowne Plaza Hotel de MexicoResponded 29 March 2017

    Dear John Allan, we would like to thank you for your generous feedback and note with satisfaction that you enjoyed our product and services. Thank you again for sharing your experience. We look forward to seeing you soon.

    Reviewed 27 February 2017

    My last review of this hotel took note of the terrible service in the lounge area. Glad to say that the service in this area has improved greatly. In the coffee area Alexandra was extremely accommodating . One morning went down to get coffee and...More

    Thank Ronald S
    Response from Calos S, Manager at Crowne Plaza Hotel de MexicoResponded 1 week ago

    Dear Valued Guest, thank you for taking the time to share your comments with us. I offer my sincere apologies for the general dissatisfaction of your stay as our staff and facilities did not meet your expectations. This is definitely not the image we would...More

    Reviewed 22 February 2017

    I liked the hotel. Staff was friendly, but the check-in experience was VERY bad. It was almost 1am coming after a very long trip only to wait for almost 30min standing waiting for an agent to attend to my request. Was very patient, but I...More

    Thank Mo A
    Response from IHGService, Guest Relations Manager at Crowne Plaza Hotel de MexicoResponded 11 March 2017

    Dear Mo A, First of all let me thank you for taking the time to write your review about your recent stay experience with us. I am glad to know that you found your overall stay good and for acknowledging our friendly staff. However, we...More

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    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$108 - US$201 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #18 Spa Hotel in Mexico City
    • #33 Luxury Hotel in Mexico City
    • #65 Business Hotel in Mexico City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms ,
    • Smoking rooms available
    • Number of rooms
    • 310
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, IHG, Hotels.com, Cheap Tickets, Priceline, Cancelon, Travelocity, TripOnline SA, Hotwire, getaroom.com and HotelQuickly so you can book your Crowne Plaza Hotel de Mexico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Mexico City
    • Also Known As
    • Crowne Plaza Mexico City ,
    • Crowne Plaza Hotel De Mexico Mexico City
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    Traveller (145)
    Room & Suite (136)
    Dining (37)
    Hotel & Grounds (176)
    Bathroom (13)
    Business Centre & Event Rooms (8)
    Family and Play Areas (3)
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    Ask a question
    Questions & Answers
    Jessica S
    9 April 2017|
    AnswerShow all 5 answers
    Response from Calos S | Property representative |
    Dear Miss Jessica. We don´t have balcony rooms
    0
    Votes
    Google Translation
    Room Tips
    "I stayed at Floor #3 and it was very relax."
    Read review
    "Mine was on first floor and was quiet enough. Maybe a high floor with a view"
    Read review
    "Top rooms better"
    Read review
    "Backside of hotel likely quieter"
    Read review
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