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Four Points by Sheraton Mexico City Col. Roma

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216 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Chicago
Reviewed 3 August 2016

My partner and I love staying in Roma Norte and walking to great restaurants, cafes, parks, and markets. We stayed here last year for the first time and were thrilled with the great location on Av. Obregón. The staff was very friendly, the bed was comfortable, and the room was very clean. We had a nice, small balcony with a...

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1Thank acmaestra
Manherdz, Gerente at Four Points by Sheraton Mexico City Col. Roma, responded to this review

Dear Acmaestra; Thank you so much for your opinión, we are very happy to know that you had a great time with us and we will do our best to make the next trip unforgetable. Best Regards Manuel Hernandez

Chicago, Illinois
Reviewed 29 July 2016

The king bed room had simple amenities and it was clean (although sometimes the cleaning smell got to be a little overpowering), but overall, everything was good. I love the lobby, and they have a small gym for working out. I stayed here with my boyfriend for a couple of days and we loved the location! We were out most...

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1Thank staogal
Manherdz, Gerente at Four Points by Sheraton Mexico City Col. Roma, responded to this review

Dear Staogal; Thank you so much for your comments, is always a pleasure to know that our hotel has been good for you, the lobby has been change constantly, Im sure that the next stay you will see something diferent and better. Best Regards Manuel Hernandez

Paris, France
Reviewed 9 July 2016 via mobile

I've been in Four Points by Sheraton for 4 nights during a business trip and generally speaking it is a great place. Affordable price, my room was clean, the bed comfortable, good desk. The breakfast is good but with a small choice for the buffet (local food nevertheless, fresh fruits...) I tried the food during the day and I don't...

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Thank GmeSni
Manherdz, Gerente at Four Points by Sheraton Mexico City Col. Roma, responded to this review

Dear GmeSni; Thank you very much for you comments is a shame to know that the food in our restaurant wasn´t good enought, our F&B team is always working to improve the service, and we will b very happy to see soon in the hotel. Best Regards Manuel Hernandez

Sao Paulo, SP
Reviewed 17 June 2016 via mobile

Got a room without a window on it, lucky me. Other than that the room is reasonably sized, but it's dark (no daylight opening) some bulbs are burnt and the toiletteries are poor. But it's cheap and very well located. It's a bit of a let down because with little work this could be a great place.

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Thank Rafael d
Manherdz, Gerente at Four Points by Sheraton Mexico City Col. Roma, responded to this review

Dear Rafael d; Thank you so much for your values comments, we just started a new maintenance program to improve all the small details that you mention, im pretty sure that you will have a better xperience the next time. Best Regards and hope to see you soon. Manuel Hernandez

Montevideo, Uruguay
Reviewed 2 June 2016

This is not a great hotel, but has an amazing location in a trendy neighbourhood. It's full of amazing restaurants at walking distance. We bought a tour to Teotihuacan at the lobby and was an awful experience. Other than that, has nice rooms and the breakfast it's quite good.

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Thank renderjunkie
Manherdz, Gerente at Four Points by Sheraton Mexico City Col. Roma, responded to this review

Dear renderjunkie Thank you very much for your comments, it is a shame that the trip to teotihuacan was awful, please email me with more details, meanwhile i will investigate wich company make the tour and I will check what happened, please email me to manuel@fourpointsmexicoroma.com Best Regards Manuel Hernandez

Fleet, United Kingdom
Reviewed 24 May 2016

As you'd expect from a Starwoods hotel, there's nothing bad. It's not really tourist oriented, but still fine for tourists. The rooms are functional and clean. The doors are individually decorated and pretty cool. Unfortunately the curtains don't actually meet in the middle, so no need for an early morning alarm. The business centre (for printing stuff), gym and restaurant...

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2Thank chris_butler_uk
Manherdz, Gerente at Four Points by Sheraton Mexico City Col. Roma, responded to this review

Dear chris_butler_uk; Thank you very much for your comments, we aprecciate the invested time as you mentioned the hotel is oriented mostly to bussines however we try to have at least something to offer for our tourist segment. Best Regards Manuel Hernandez

San Francisco, California
Reviewed 9 May 2016

This hotel has the potential to be a great hotel. There is a fantastic gym on the roof with great views and loads of equipment / punchbags / machines / free weights, smith machine, runners etc. There is a gorgeous bar on the roof with masses of plants overhead and stunning city views. The staff are excellent, the location is...

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Thank CimmyP
Manherdz, Gerente at Four Points by Sheraton Mexico City Col. Roma, responded to this review

Dear CimmyP; Thank you so much for you comments, for us is very important to know from you where are the areas where we are failing and thankyou for let us know, we are currently working in a maintenance program and for the next stay you will see the difference. Best Regards Manuel Hernandez

St. Pete Beach, Florida
Reviewed 26 April 2016

Some friends and I stayed here for a night on our way out of the city the following day, and to say we were less than impressed would be an understatement. Here's a short list of the issues we observed at this hotel: -Extremely poor internet, slow and cut out a lot -Dirty rooms and bathrooms -Rude, dismissive staff (you'll...

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1Thank kdubb314
Manherdz, Gerente at Four Points by Sheraton Mexico City Col. Roma, responded to this review

Dear kdubb314; Thank you so much for your value comment, this is the best way to know where we are failing and where we need to improve, since your last visit we took action in all those issues, im pretty sure that the next time is going to be perfect, please receive my apologizes and do not hesitate in contacto...

Los Angeles, California
Reviewed 26 April 2016

I had my experience in Mexico city hotels and the XI it is by far the best, everyone is friendly, warm and helpful not as expensive as some others but the service it is awesome. They don´t judge the way one looks they do understand a lot of stuff most of the hotels don´t

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Thank AldoMonterrubio
Manherdz, Gerente at Four Points by Sheraton Mexico City Col. Roma, responded to this review

Dear AldoMonterrubio; I really appreciate your valuable comments , the hotel is characterized by being different in many ways but especially for the freedom we have to be ourselves , be assured that never for any reason will be nobody jusgado , that's what makes us different. Best Regards Manuel Hernandez

Tigard, Oregon
Reviewed 1 April 2016

The location is perfect as there's a lot of options for food and drinks. It's centrally located to a lot of places you want to be. Our air condition wasn't working but it didn't bother us enough to complain. Make sure and check out the doors on the upper rooms, each of them is a copy of a famous painter....

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Thank Chris L
Manherdz, Gerente at Four Points by Sheraton Mexico City Col. Roma, responded to this review

Dear Chris L; Thank you so much for your comments, actually all the door has been painted with a famous painters, you are welcome to see them whenever you want, for us will be a pleasure! Best Regars Manuel Hernandez

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Staying in Roma

Neighbourhood Profile
Roma
Known for its constant cultural and gastronomic developments, Roma, is a beautiful neighborhood that was once the place for poets such as Kerouac and Ginsberg to call home. Galleries, museums and even private residences are on beautiful display when walking through Colima street to do some necessary shopping or when going to the classic Cine Tonalá to enjoy a delicious dinner and a great film. Top notch cafés, gourmet restaurants and food markets all around will surely catch your senses by surprise.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Four Points by Sheraton Mexico City Col. Roma

Address: Avenida Alvaro Obregon 38, Mexico City 06700, Mexico (Formerly Hotel Xi Ciudad de Mexico Roma)
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Roma
Price Range: $132 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Mexico City Col. Roma 3*
Number of rooms: 91
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Also Known As:
Quality Inn Mexico City
Mexico City Quality Inn
Four Points By Sheraton Mexico City Col. Roma
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Mexico City Col. Roma staff and other travellers.
2 questions
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Brasilia, DF
5 months ago
New York City, New York
8 months ago

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Questions? Get answers from Four Points by Sheraton Mexico City Col. Roma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor was quiet”
 of 5 bubbles catlady471, 17 Jan 2017 | Read review
“I would ask for a balcony. We had a street-facing balcony that was quiet.”
 of 5 bubbles acmaestra, 2 Aug 2016 | Read review
“Make sure it's a newly refurbished room or do not stay”
 of 5 bubbles CimmyP, 8 May 2016 | Read review
“Try to get a room on the upper floor as the doors are very cool”
 of 5 bubbles ChrisL924, 1 Apr 2016 | Read review
“Nights are fine, but during the day the noise from the lobby/restaurant travels up the atrium - and into all the rooms.”
 of 5 bubbles sfmarkd, 20 Jan 2016 | Read review
5 of 5