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Busue a Boutique Experience Hotel

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#128 of 305 Hotels in Mexico City
Certificate of Excellence
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Busue a Boutique Experience Hotel
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107 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Los Angeles, California
Reviewed 29 January 2016 via mobile

The web site photos are misleading. It is not a grand hotel, rather dark and dingy. Rooms have no windows that permit exterior light. The lighting in the room is so dim that it is impossible to read. The bed? More like a lumpy futon. There is also a disco on the roof which no mention is made on the...

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Helpful?
3Thank Mummels
PJsMM, Director Comercial at Busue a Boutique Experience Hotel, responded to this review

Dear guest: We are sorry you feel that way, our hotel as our web site says is a Boutique hotel which was born out of an old Mexico city house and has been providing lodging services for many years under different administrations. Our front desk staff is capable of providing concierge services, we are sorry for the inconvenience,

Singapore, Singapore
Reviewed 26 January 2016

We stayed at the Busue in December. The location in Polanco is fantastic: A quiet residential street, yet only a short walk to restaurants, shops, supermarket and a nice park (with a local market on Saturdays). The architecture and design of the hotel is interesting - surely not the 'usual' experience. First of all, there's no sign whatsoever - you...

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1Thank MappingEarth
PJsMM, Director Comercial at Busue a Boutique Experience Hotel, responded to this review

Dear guests: We are so happy to hear you enjoyed your vacation experience with us, thank you so much for your review, Jesus will be very happy to see your comment and will be very happy to see you come back soon.

London, United Kingdom
Reviewed 5 January 2016

Its very rare that I write a review while still staying at the Hotel. But people should know that there are several fatal flaws in the set up here. Lets start with the identity crisis this Hotel has. We booked Hotel Busue, Rough Guide calls it the Casa Vieja. The sign above the door and the napkins say Dixon. Surely...

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Helpful?
3Thank mark j
PJsMM, Director Comercial at Busue a Boutique Experience Hotel, responded to this review

Dear guest: We would like to take this opportunity to thank you for all your comments, they stand as great opportunity areas for improvement of our services and will be carefully reviewed by the management. We would also like to explain that Busue a Boutique Experience Hotel has been in operation for the last 2 years, in the past this...

Los Angeles
Reviewed 11 December 2015

Stayed at Busue for three nights- you cannot beat the location ... Close to shopping & restaurants in Polanco. Located on a nice residential street. The room was very large & comfortable. Nice large bathroom. We stayed in room one which is right across from the lobby desk... Noise from the front desk/lobby was an issue at times. Window out...

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Helpful?
Thank CPLosAngeles
PJsMM, Director Comercial at Busue a Boutique Experience Hotel, responded to this review

Dear guest: Your comments are very much appreciated, we are happy to learn you had a pleasant stay with us and hope you can visit us again in the near future.

Mexico City, Mexico
Reviewed 4 December 2015 via mobile

Polanco mexican style boutique hotel. Excellent location walking distance for trendy nice restaurants (Mythos, Prosecco, El Japonez) and many others I haven't tried yet. I booked a double premier room wich is huge, two queen beds, nice bathroom amenities and quiet too. Good option if you like to walk around Polanco district. Nice restaurant on the roof top. I'll be...

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Thank anam01
PJsMM, Director Comercial at Busue a Boutique Experience Hotel, responded to this review

Dear guest: Thank you for your wonderful recommendation, it is always nice to read our guest enjoy the hotel´s location, we will be waiting for you.

Reviewed 21 November 2015 via mobile

Hotel has been renovated and looks nice , but it's lost its charm of how it used to be. Top floor is a bar and every nite there's loud music till 2am making it impossible to rest. Then at the crack of dawn they move furniture back to this area again making it impossible to sleep. We come often to...

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Helpful?
1Thank Happy K
PJsMM, Director Comercial at Busue a Boutique Experience Hotel, responded to this review

Dear guest: We sincerely regret the inconveniences, Busue is in fact a brand new hotel and management therefore it is not what it used to be, we are sorry you found the restaurant music loud, your comments will be carefully read and taken into consideration by the administration and we certainly hope you give us the opportunity of serving you...

Washington DC, District of Columbia
Reviewed 10 November 2015

Just returned from a 4 day trip to Mexico City for the wife's birthday. Busue is a great hotel. From the oment you walk through the door it's just got a great feel to it. We were on the third floor (Room 10). Very large room with king bed and a room to the side with a couch. The bed...

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Thank jakeperryamex
PJsMM, Director Comercial at Busue a Boutique Experience Hotel, responded to this review

Dear guest: Thank you so much for your preference, your comments are much appreciated, we hope you can visit us again in the near future.

Reviewed 2 November 2015

I'm glad I chanced upon this. I usually stay at the nearby Hyatt, but it was not available. Wonderful little hotel right in Polanco, just a block or two from all the restaurants and bars and right on Lincoln Park. Will likely stay here next time I come to Mexico City.

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Helpful?
Thank Rob L
PJsMM, Director Comercial at Busue a Boutique Experience Hotel, responded to this review

Dear guest: Thank you so much for your comments, we are so glad you found us and that you found our premises and service up to your standard. Thank you for your preference and we look forward to having you with us again.

California
Reviewed 12 October 2015

This hotel is in the heart of Polanco, just a couple blocks from the Intercontinental, JW Marriott and Hyatt. I have stayed at the Intercontinental and personally I prefer Busue. It is small but has VERY large rooms. The people who work there are super nice and helpful and learn you by name. The building itself I think must have...

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Helpful?
Thank Antxiara
PJsMM, Director Comercial at Busue a Boutique Experience Hotel, responded to this review

Dear guest: Thank you for your review, the restaurant will be ready soon featuring upgrades for our guests comfort. Hope to have you back soon, and sorry for the inconvenience.

Miami, Florida
Reviewed 6 October 2015

The most beautiful boutique hotel in Mexico City. the staff is well trained and the rooms are marvelous. Really hope i could visit more often Mexico city. The hotel is near Masaryk street with all the designer boutiques and great restaurants such as Pujol and Dulce Patria.

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Thank Lperezsu
PJsMM, Director Comercial at Busue a Boutique Experience Hotel, responded to this review

Dear guest: Thank you for your recommendation and your comments. Nothing is more important to us than our guests and their comfort. Please do keep us in mind next time you travel to Mexico city.

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Staying in Polanco

Neighbourhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
Official Description (provided by the hotel)
Busue a Boutique Experience Hotel, defines its craft of dedicated hospitality, unique service focused on details and memorable experiences. Besides architecture and cutting edge design, the objects and the elegance make a space of homelike context, good taste, and distinction. A way of understanding the hospitality that integrates each one of the elements that a world class traveler seeks. Polanquito is the protagonist of the Busue experience, giving entry to a space of Mexico City that captivates with it's bohemian air, it's streets, parks, plazas, architecture, restaurants, cafes and mysterious and singular charm. Comfort is unraveled in it's 11 rooms and suites, with all services and amenities, and cutting edge technology that is subtly integrated taking into account the guest's commodity. The modalities of service from the beginning of the 21st century are retaken as a reflection and an elegant look to the past, honoring the most important for the hotel and it's guests: discreet and attentive service. In Busue we have a great array of services that complements each stay allowing each one to become a story worth telling, slowly revealing the beauty of our home. The park Lincoln and the streets of Polanquito are the protagonists of the stay, making our space unique; full of details that amaze and allow the discovery of the lively Mexico City ... more   less 

Additional Information about Busue a Boutique Experience Hotel

Address: Calle Eugenio Sue 45 | Polanco, Mexico City 11550, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: $329 - $643 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Busue a Boutique Experience Hotel 4*
Number of rooms: 11
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Also Known As:
Busue a Boutique Experience Hotel Mexico City
Hotel Style:
#39 Luxury Hotel in Mexico City
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Questions & Answers

Questions? Get answers from Busue a Boutique Experience Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Exclusive. Charming, pristine , outstanding attention to detail, welcoming. location, Location, Location!!!!”
 of 5 bubbles adyens1, 4 Oct 2016 | Read review
“Don't stay too close to the night club on top. We stayed during the weekend on the 2nd floor and were absolutely fine.”
 of 5 bubbles cafe-con-leche6, 25 Jun 2016 | Read review
“Under no circumstances book room 1 or 2.”
 of 5 bubbles markj418, 4 Jan 2016 | Read review
“Room 1 had lobby/front desk noise.”
 of 5 bubbles CPLosAngeles, 10 Dec 2015 | Read review
“Room ten was nice. We also had a chance to look into the two bedroom suite on the second floor. It was amazing.”
 of 5 bubbles jakeperryamex, 9 Nov 2015 | Read review
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