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Busue a Boutique Experience Hotel

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#132 of 307 Hotels in Mexico City
Certificate of Excellence
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102 Reviews from our TripAdvisor Community

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Showing 62: English reviews
Las Vegas, Nevada
Reviewed 6 February 2012

Rooms are outdated and AC doesn't function. Service is average. Hotel Restraunt is average for the price. The hotel owners family and their friends are often loud and drinking in the restaurant which makes it uncomfortable for guests. Rooms are overpriced. Much better hotels in same Polanco neighborhood.

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3Thank BadgerLV
Sao Paulo, Brazil
Reviewed 9 September 2011

I’ve stayed at this hotel a few dozen times over the last several years and have always had great experiences. While I am not always able to stay at this hotel (often booked solid) when I visit Mexico City, it is my favorite in the Polanco area. As other reviewers have noted, this is a boutique hotel – it looks...

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4Thank Juan9569
Kuala Lumpur, Malaysia
Reviewed 24 July 2011

My stay in the Casa Vieja was really like staying in an old house. The house is complete with all the artistic details put in over a long period of time by a loving owner and all the incompetent maintenance of utilities overlooked by the seemingly ageing and senile owner. Upon my late night arrival, I was greeted by five...

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1Thank MeowPaws
Toronto, Canada
Reviewed 23 June 2011

We were off to the Cuernavaca area for a week and wanted to stay in Mexico City for the first night. Friends recommended Casa Vieja. Sent a couple of e-mails to the hotel in late December asking about availability and phoned the desk a couple of times to follow up. My e-mails weren't answered and the people on the desk...

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1Thank Colchester2
Gold Coast, Australia
Reviewed 12 April 2011

Under new management and clearly no idea how to run a hotel - faulty airconditioning, sodden carpets, dank musty smell, little natural light, snacks in room beyond expiry date - prepaid room not refunded - staff untrained, dishonest, unhelpful.

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Thank travelexperience888
London, United Kingdom
Reviewed 13 February 2011

We had a very pleasant 3 day stay at Casa Vieja. Often the term "Boutique" is applied to hotels that are simply small, this however is truly boutique experience. Small yes, but also intimate and with excellent service. We didn't get off to a good start when we arrived late to be greeted by the security guard. A nice chap...

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1Thank lynamc
Vancouver, Canada
Reviewed 3 October 2010

Was looking forward to staying in this unique property but unfortunately they decided to dishonour my reservation two days prior to my trip. It seems as though the warnings about new (mis)management were true.

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Thank kjohnston_bc
san francisco
Reviewed 25 June 2010

It breaks my heart to have to write this review for such a beautiful boutique hotel that I've stayed at many times over the past few years. However, I would strongly advise anyone against staying at this hotel due to a recent experience I had there. After a wonderful long weekend, upon checkout I paid for my stay but after...

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2Thank Jennifer M
Washington, DC
Reviewed 1 October 2009

If you want something different from the high rise, big chain hotels, this is a great choice in Polanco. The hotel is, as advertised, an old house on a residential street between too bustling boulevards in Polanco (the Beverly Hills of Mexico City). The rooms are suites, with a little bar and kitchen area with stove, microwave, fridge and counter...

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Thank AugustWest07
Sao Paulo, Brazil
Reviewed 27 September 2009

We stayed at this place twice in 2006 and 2008. During 2008 the hotel was in transition with new (untrained) staff. The rooms are decorated according to Mexican motifs (Artists) and ours were spacious. The only inconveniences were the poor lightning and scarce windows. Because of its location (Polanco), there are good restaurants on the area. Try Patricia Quintana's El...

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Thank QuincasBorba

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Staying in Polanco

Neighbourhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
  • Free Breakfast
Things to do
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
Official Description (provided by the hotel)
Busue a Boutique Experience Hotel, defines its craft of dedicated hospitality, unique service focused on details and memorable experiences. Besides architecture and cutting edge design, the objects and the elegance make a space of homelike context, good taste, and distinction. A way of understanding the hospitality that integrates each one of the elements that a world class traveler seeks. Polanquito is the protagonist of the Busue experience, giving entry to a space of Mexico City that captivates with it's bohemian air, it's streets, parks, plazas, architecture, restaurants, cafes and mysterious and singular charm. Comfort is unraveled in it's 11 rooms and suites, with all services and amenities, and cutting edge technology that is subtly integrated taking into account the guest's commodity. The modalities of service from the beginning of the 21st century are retaken as a reflection and an elegant look to the past, honoring the most important for the hotel and it's guests: discreet and attentive service. In Busue we have a great array of services that complements each stay allowing each one to become a story worth telling, slowly revealing the beauty of our home. The park Lincoln and the streets of Polanquito are the protagonists of the stay, making our space unique; full of details that amaze and allow the discovery of the lively Mexico City ... more   less 

Additional Information about Busue a Boutique Experience Hotel

Address: Calle Eugenio Sue 45 | Polanco, Mexico City 11550, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: $293 - $528 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Busue a Boutique Experience Hotel 4*
Number of rooms: 11
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Also Known As:
Busue a Boutique Experience Hotel Mexico City
Hotel Style:
#41 Luxury Hotel in Mexico City
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Exclusive. Charming, pristine , outstanding attention to detail, welcoming. location, Location, Location!!!!”
 of 5 bubbles adyens1, 4 Oct 2016 | Read review
“Don't stay too close to the night club on top. We stayed during the weekend on the 2nd floor and were absolutely fine.”
 of 5 bubbles cafe-con-leche6, 25 Jun 2016 | Read review
“Under no circumstances book room 1 or 2.”
 of 5 bubbles markj418, 4 Jan 2016 | Read review
“Room 1 had lobby/front desk noise.”
 of 5 bubbles CPLosAngeles, 10 Dec 2015 | Read review
“Room ten was nice. We also had a chance to look into the two bedroom suite on the second floor. It was amazing.”
 of 5 bubbles jakeperryamex, 9 Nov 2015 | Read review
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