We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

NH Collection Mexico City Santa Fe

Show Prices
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
NH Collection Mexico City Santa Fe
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

426 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 74: English reviews
Start your review of NH Collection Mexico City Santa Fe
 Click to rate
San Salvador, El Salvador
Reviewed 14 March 2017

I satyed here because our company hotel options were sold out! This hotel offers and incredible staff service, quite big rooms and bathrooms, a lot of restaurants, coffee shops and shopping options within walkable distances.

 Report
Helpful?
Thank jorgalem
Jesús Alberto A, Guest Relations at NH Collection Mexico City Santa Fe, responded to this review

Dear jorgalem. First of all I want to thank you for your preference and the trust you have placed in NH Collection Mexico City Santa Fe. I am grateful for the opportunity to have been your hosts in your last stay in Santa Fe, I really appreciate your comments and we will very fortunate to welcome you back. We hope...

The Hague, The Netherlands
Reviewed 23 February 2017 via mobile

Well mixed feeling. Building needs some refreshment, but room as well, see picture of the bathroom. Overall people super kind and helpful even though the first night, completely jet lagged, the room service knocked the door at midnight, insisting to open the door while I didn't order anything. The guy left without even an excuse. Not sure the hotel is...

 Report
Helpful?
Thank thecupidon
Jesús Alberto A, Guest Relations at NH Collection Mexico City Santa Fe, responded to this review

Dear thecupidon, I want to thank you for your preference and the trust that you have placed in NH Collection Mexico City Santa Fe. I really appreciate the time that you took to send us your comments, I want to give you an apologize for the inconveniences with our Room Service staff, I will check what it happened and taking...

Helsinki, Finland
Reviewed 10 February 2017 via mobile

I'm afraid I lost the name of the person serving me in two mornings , 8th and 10th February 2017 at the breakfast restaurant, but wish the name is correct. Such service attitude doesn't take his time from other customers as he knows how to act and socialise at the same time getting the customer feel special. Thank you for...

 Report
Helpful?
Thank UllaBK
Jesús Alberto A, Guest Relations at NH Collection Mexico City Santa Fe, responded to this review

Dear UllaBK. First of all, I want to take this opportunity of saying how grateful I am for the comments and the trust you have placed in NH Collection Mexico City Santa Fe. I really appreciate your comments and I'll share it with all the staff, recognizing Danilo´s work and effort to motivate them and give a much better service...

Kingston
Reviewed 31 January 2017

Very clean hotel, and modern furnishings. Be sure to ask for a room away from the sun - the air conditioning does not work well on the sunny side of the building. I asked to change rooms and the staff was most willing to accommodate my request. Restaurant was good, and the service by Danilo Coello was most excellent. His...

 Report
Helpful?
Thank Rick S
Jesús Alberto A, Guest Relations at NH Collection Mexico City Santa Fe, responded to this review

Dear Rick S, First of all, I want to take this opportunity of saying how grateful I am for the comments and the trust you have placed in NH Collection Mexico City Santa Fe. It is a matter of pride to know that you enjoyed your stay and the service that you received in our restaurant. I will send this...

Laguna Niguel, California
Reviewed 20 December 2016

As always the staff and service was FIRST CLASS.....nothing is ever too much trouble for the staff and always done with "tender loving care"!!! Frankly this hotel is my one and only choice when I travel to Mexico City which is quite often!

Review collected in partnership with NH Hotels
 Report
Helpful?
Thank Shaff K
María Dolores F, Director General at NH Collection Mexico City Santa Fe, responded to this review

Dear Shaff K, Thank you very much for your comment, we really appreciate so much you take your time to share your experience. We are so happy to see that you had an excellent service and enjoy each stay with us, thank you for your preference and we hope to see you soon! Have an excellent day and thanks again...

Richmond, Virginia
Reviewed 21 November 2016

Loved this hotel, very friendly staff, clean and modern hotel. Hotel has been designed very energy efficient. Hope to return soon. The hotel offered a very nice breakfast buffet with a wide range of options.

Review collected in partnership with NH Hotels
 Report
Helpful?
Thank zip605
María Dolores F, Director General at NH Collection Mexico City Santa Fe, responded to this review

Dear zip605. Let me show you my sincere gratitude for taking the time to sending us your review through Tripadvisor and the trust you have placed in NH Collection Mexico City Santa Fe. I assure you that comments like yours provide us the motivation to continue in our daily effort and it is our commitment to show that we can...

Sao Paulo, SP
Reviewed 15 November 2016

Great Location if you are doing business in Santa fé. Good cost x benefit relation, aprox. 180 (breakfast included). Room is clean, good room service. Fitness center is tiny, but well equipped. Staff is friendly!

 Report
Helpful?
Thank Marcio C
María Dolores F, Director General at NH Collection Mexico City Santa Fe, responded to this review

Dear Marcio C, First and foremost, let me show you my sincere gratitude for taking the time to send your review through Trip Advisor and for the trust you have placed in NH Collection Mexico City Santa Fe. I really appreciate your comments, this motivate us to continue with an excellent service to live up to your expectations. We hope...

Fort Myers, Florida
Reviewed 11 November 2016 via mobile

In all my years of travel, I have never, not even once, ordered room service and not got it. Well that's one off my (not to do) bucket list. It was late when I ordered, so after an hour I called to inquire... no answer. So the next morning I approached the two men at reception on this. I was...

 Report
Helpful?
Thank David M
María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear Mr. David First and foremost, we thank you for having informed us about the inconveniences suffered during your stay with regards to the room service and F&B Service at the NH Collection Mexico City Santa Fe. Our guest's satisfaction is what we strive for on each occasion, therefore we regret to know that we have not managed to cover...

Guatemala City, Guatemala
Reviewed 7 November 2016

good hotel. comfortable, staff are friendly, beds are comfortable, curtains are dark for deep sleeping, breakfast is very good. Overall I recommend this hotel. It is far from the city center but it is good for business in the Santa Fe area.

 Report
Helpful?
Thank ECPONTAZA
María Dolores F, Director General at NH Collection Mexico City Santa Fe, responded to this review

Dear ECPONTAZA, First of all, let me show you my sincere gratitude for taking the time to sending us your review through Tripadvisor and for the trust you have placed in our hotel. I am pleased to know that you enjoy your stay with us and we have met your expectations. I personally thank you for recommending us as the...

Reviewed 22 September 2016

Extensive travel requires choosing a place where you can feel right at home, and this is exactly what I found at NH Collection Mexico City Santa Fe! The attention and service is exceptional, the suite was very spacious, with different areas to work and relax. The beds, pillows and fresh linen so comfortable it was hard to get up for...

 Report
Helpful?
Thank Franyel Z
María Dolores F, Gerente at NH Collection Mexico City Santa Fe, responded to this review

Dear Franyel Thank you very much for your kind comments!! We all at the hotel are very happy to see that you had an excellect stay at NH Collection Mexico City Santa Fe, we really love our job and we want that all our guests feel like at home and its great that you felt that!! We really hope that...

139 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (92)
Viewed
Room/Suite (18)
Viewed
Bathroom (11)
Viewed
Hotel & Grounds (4)
Viewed
Dining (7)
Viewed
Family/Play Areas (1)
Viewed
View from Room (8)
Viewed
Other (43)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (47)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (12)
Viewed
Bathroom (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (4)
Viewed
View from Room (1)
Viewed
Other (25)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Mexico City hotels
Santa Fe
InterContinental Presidente Santa Fe
Santa Fe
City Express Plus Santa Fe
City Express Plus Santa Fe
#148 of 306 in Mexico City
254 reviews
Santa Fe
Hotel Camino Real Santa Fe Mexico
Show Prices
Show Prices
Show Prices
Santa Fe
City Express Suites Santa Fe
City Express Suites Santa Fe
#149 of 306 in Mexico City
90 reviews
Santa Fe
Sheraton Santa Fe, Mexico City
Sheraton Santa Fe, Mexico City
#72 of 306 in Mexico City
221 reviews
Santa Fe
Holiday Inn Express Cd. de Mexico Santa Fe
Show Prices
Show Prices
Show Prices

Staying in Santa Fe

Neighbourhood Profile
Santa Fe
Few neighborhoods have undergone such enormous change as Santa Fé, now a high-end destination with luxurious residences, apartments, hotels, rooftop bars offering incredible views and restaurants with extraordinary cuisine. Garden Santa Fé mall has earned several architectural awards for its design. This neighborhood is the best choice for those looking to get fully pampered by a romantic escapade.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
With its sleek facade, NH Santa Fe stands in the heart of Mexico City's newest financial district like a beacon of contemporary luxury guiding business travelers and vacationers alike through its welcoming doors. ... more   less 

Additional Information about NH Collection Mexico City Santa Fe

Address: Juan Salvador Agraz, 44 | Santa Fe, Cuajimalpa, Mexico City 05109, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Santa Fe
Price Range: $102 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Mexico City Santa Fe 4*
Number of rooms: 135
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, NHHotels, Travelocity, Hotwire, Expedia, Despegar.com, HotelQuickly, TripOnline SA and Cheap Tickets so you can book your NH Collection Mexico City Santa Fe reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
NH Collection Mexico City Santa Fe
Hotel Style:
#4 Family Hotel in Mexico City
#22 Business Hotel in Mexico City
#27 Luxury Hotel in Mexico City
#34 Romantic Hotel in Mexico City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from NH Collection Mexico City Santa Fe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms away from the sun are cooler.”
ricks489, 31 Jan 2017 | Read review
“I stayed on the 8 floor and it was very quite.”
YoungJan, 4 Jul 2016 | Read review
“Request away from elevators to avoid potential noise (colleagues comment)”
TracyH566, 20 May 2016 | Read review
“Junior suites are spacious!”
ShaffK, 27 Apr 2016 | Read review
“Choose another hotel!”
Magdadiana, 17 Apr 2016 | Read review
5 of 5