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The rooms have no AC ! Every time you enter the room the stagnant heat is there ! We opened the window to be able to sleep , but there were always people working on the parking garage where the window opens to, but there...More
Response from GERENCIAOAXACAREAL, Director General at Hotel Oaxaca RealResponded yesterday
Dear client, it is a pity that your experience at the hotel has not been to your liking, I commented that one of the projects for this year is to install A / C in the rooms, but due to the occupation and the facilities...More
Very nice hotel only 3 blocks from Zocalo centro of old part of Oaxaca. Nice large room, walk in shower. The breakfast is buffet for 185 MX pesos (at 17.5 to US dollar). There is a small pool in the courtyard of ground floor of...More
Thank Jack M
Response from GERENCIAOAXACAREAL, Director General at Hotel Oaxaca RealResponded 26 December 2017
We appreciate your visit and your comments, which for us are very important as they help us to keep improving and not let our guard down. We are waiting for you back. Best regards.
We stayed for a week in February. The hotel was inexpensive, clean, and the staff was friendly. The location is perfect. There are tons of museums, shops, restaurants and many places of interest in the city that are walkable from this location plus taxi rides...More
Response from GERENCIAOAXACAREAL, Director General at Hotel Oaxaca RealResponded 3 weeks ago
Hotel Oaxaca Real appreciates your preference, as well as your comments. Our first objective is to provide a quality service and make our customers feel at home. Now we are in constant maintenance to give our facilities a more modern and careful environment. We hope...More
Our hotel is located in a central historical district just 3 blocks from the main plaza surrounded by many old established trees that provide shade and a place to sit an d watch people, the vendors, the musicians playing with the primitive instruments of the...More
Response from GERENCIAOAXACAREAL, Gerencia de Operaciones at Hotel Oaxaca RealResponded 4 weeks ago
Thank you very much for your comment, for the Oaxaca Real Hotel it has been a pleasure to assist you and, as you mention it, our location is exceptional, close to the most interesting places of interest in the city, museums, galleries, restaurants. We are...More
If we start by a positive note, it must be acknowledged that the external parts of the hotel are pleasant. The staff is overall helpful.
This said, my experience there was horrible. One of the worst experience I have ever had in a hotel.
Thank N M
Response from GERENCIAOAXACAREAL, Gerencia de Operaciones at Hotel Oaxaca RealResponded 6 February 2018
Thanks for your comment. We regret that your stay at the hotel has not been very pleasant. Precisely we are remodeling the rooms to offer a better service. I commented, your server went personally to your room with the housekeeper to verify the smell problem...More