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I booked and prepaid a single room at this hotel through Expedia, or I would have moved! No bottled water in room, no ice machine, no restaurant, no coffee maker, no hot water for 4 days out of 7, saggy mattress, lumpy pillows, leaking drain...More
The hotel is nice and the location is great, it's just 10 min. from the central park but the service is NO good, they lack from a restaurant or any food services, they don't leave enough towels or shampoos, it is really noisy at night...More
We were looking for a step up from the hostel and found this hotel online. It was cheaper to pay at the desk than to book through the website (expedia) which was nice. They gave us a room on the second floor facing the street....More
Our group of optometric missionaries booked over 30 rooms from the owner, "Carmen." We were compelled to shower in cold water because Carmen directs her employees to turn down the thermostats on the water heaters. When informed there is no hot water in the shower,...More
The hotel is really beautiful and the common areas are nicely decorated, but our room was simple, noisy and cold at night, with an uncomfortable bed.
The hotel seemed empty when we arrived (as most of the rooms had their doors open) and we were...More
US$39 - US$92 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Southern Mexico >
San Cristobal de las Casas
Also Known As
Hotel Jardines Del Carmen San Cristobal De Las Casas, Chiapas