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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsseparate buildingsroom was clean and comfortablecentral locationcharming hotelclose to the main squarechange roomslovely courtyardlarge roomnext morningrestaurants and shopsmain buildingcable tvfireplacepesosstreetbalconyblock
Very clean, well located.
Awful beds, price vs quality and amenities expensive
Breakfast better than continental.
Wifi only on common areas
Parking behind the front entrance.
Fire place included inside room
Don’t have fitness place.
Cable TV.
We stayed here for a few nights at the start of our Chiapas trip. It was quite cold, and this hotel did not have heating.
The breakfast was good - lots to choose from. Wifi could only be accessed in reception, which was not very...More
Thank sarshill
Response from Gerencia D, Gerente at Diego De MazariegosResponded 4 weeks ago
Dear sarshill:
Thank you very much for your comments, we are glad to know you will stay again with us in your next visit to San Cristóbal. We are taking note of your comments to improve our services and make your stay more comfortable.
Best...More
This lovely colonial style hotel is centrally located in the quaint town of San Cristobal de las Casals. The hotel is spit into 2 separate buildings. The rooms are spacious and decorated in the old Spanish style. Plumbing perhaps is not the best, but adequate....More
Thank Oakworthgirl
Response from Gerencia D, Gerente at Diego De MazariegosResponded 4 weeks ago
Dear Oakworthgirl:
Thank you for your comments, we are pleased to know that you have enjoyed your stay with us.
Best regards
This is a classy and charming hotel centrally located in the town center only one short block from the zocalo/main square of San Cristobal de Las Casas. This hotel actually occupies two 18th-century mansions each built around a beautiful, wide courtyard. There is only a...More
Thank Jack M
Response from Gerencia D, Gerente at Diego De MazariegosResponded 26 January 2018
Dear Jack M:
Thank you very much for your comments. We are pleased to know that you have enjoyed our facilities, restaurant and the service of our staff. We hope you come back soon to San Cristóbal!!
Best regards
The hotel does not have heating and San Cristobal de las Casas is quite cold at night during winter months. This is why, the inside of the hotel feels like a fridge, which might be an asset in the summer but is definitely a no...More
Thank Li3z
Response from Gerencia D, Gerente at Diego De MazariegosResponded 18 January 2018
Dear Li3z:
Thank you for all your comments wich are very important for us, so we can improve our service. If you could please send us an email to gerencia@diegodemazariegos.com so we could give the proper follow-up of all of your comments.
Best regards