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Traveller (212)
Room & Suite (63)
Dining (12)
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Overview
  • Excellent34%
  • Very good44%
  • Average14%
  • Poor7%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
8 May9 May
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1 room, 2 adults, 0 children
Standard Room
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Reviews (366)
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26
31
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26
31
22
17
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All reviewsseparate buildingsroom was clean and comfortablecentral locationcharming hotelclose to the main squarechange roomslovely courtyardlarge roomnext morningrestaurants and shopsmain buildingcable tvfireplacepesosstreetbalconyblock
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1 - 5 of 97 reviews
A TripAdvisor Member
3
Reviewed 3 weeks ago via mobile

Very clean, well located. Awful beds, price vs quality and amenities expensive Breakfast better than continental. Wifi only on common areas Parking behind the front entrance. Fire place included inside room Don’t have fitness place. Cable TV.

Thank A TripAdvisor Member
Reviewed 25 February 2018

We stayed here for a few nights at the start of our Chiapas trip. It was quite cold, and this hotel did not have heating. The breakfast was good - lots to choose from. Wifi could only be accessed in reception, which was not very...More

Thank sarshill
Response from Gerencia D, Gerente at Diego De MazariegosResponded 4 weeks ago

Dear sarshill: Thank you very much for your comments, we are glad to know you will stay again with us in your next visit to San Cristóbal. We are taking note of your comments to improve our services and make your stay more comfortable. Best...More

Reviewed 24 February 2018

This lovely colonial style hotel is centrally located in the quaint town of San Cristobal de las Casals. The hotel is spit into 2 separate buildings. The rooms are spacious and decorated in the old Spanish style. Plumbing perhaps is not the best, but adequate....More

Thank Oakworthgirl
Response from Gerencia D, Gerente at Diego De MazariegosResponded 4 weeks ago

Dear Oakworthgirl: Thank you for your comments, we are pleased to know that you have enjoyed your stay with us. Best regards

Reviewed 25 January 2018

This is a classy and charming hotel centrally located in the town center only one short block from the zocalo/main square of San Cristobal de Las Casas. This hotel actually occupies two 18th-century mansions each built around a beautiful, wide courtyard. There is only a...More

Thank Jack M
Response from Gerencia D, Gerente at Diego De MazariegosResponded 26 January 2018

Dear Jack M: Thank you very much for your comments. We are pleased to know that you have enjoyed our facilities, restaurant and the service of our staff. We hope you come back soon to San Cristóbal!! Best regards

Reviewed 4 January 2018 via mobile

The hotel does not have heating and San Cristobal de las Casas is quite cold at night during winter months. This is why, the inside of the hotel feels like a fridge, which might be an asset in the summer but is definitely a no...More

Thank Li3z
Response from Gerencia D, Gerente at Diego De MazariegosResponded 18 January 2018

Dear Li3z: Thank you for all your comments wich are very important for us, so we can improve our service. If you could please send us an email to gerencia@diegodemazariegos.com so we could give the proper follow-up of all of your comments. Best regards

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Laundry Service
Concierge
Multilingual Staff
Banquet Room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$56 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in San Cristobal de las Casas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$56 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in San Cristobal de las Casas
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (212)
Room & Suite (63)
Dining (12)
Family and Play Areas (22)
Questions & Answers
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Elizabeth S
12 March 2018|
Answer
Response from Gerencia D | Property representative |
Dear Elizabeth, we have wifi in all public áreas of the hotel, depending the number of users of the service, it is posible to Access from the room
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Room Tips
"For security, and quiet, choose a room away from the car park."
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"choose a room in back courtyard, away from the street"
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"I would suggest a room in the building to the east of Gral. M. Urilla"
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"Internal courtyard balcony rooms are great"
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