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Overview
  • Excellent33%
  • Very good45%
  • Average14%
  • Poor7%
  • Terrible1%
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AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
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4 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
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Reviews (370)
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All reviewsseparate buildingsroom was clean and comfortablequaint towncentral locationcharming hotelclose to the main squarechange roomslovely courtyardlarge roomnext morningrestaurants and shopsmain buildingcable tvfireplacepesosstreetbalcony
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11 - 15 of 98 reviews
Reviewed 27 March 2017 via mobile

We stayed for two nights in a room on the ground floor. The room was clean and comfortable. It was a little cold in the evening but if that is the case you can ask for a log fire to be lit. Breakfast was good...More

Thank djhunter77
Response from Gerencia D, Gerente at Diego De MazariegosResponded 29 March 2017

Dear Thank you for giving us your comments, wich are very important for us, to be able to improve our services. Best regards

Reviewed 19 February 2017 via mobile

Our room was in the 3rd floor in the second building (not the main building with the reception) and is was big, clean and quite with a fireplace :). Our friends on the basement with a room facing the street complained about the noise. Tip:...More

Thank Alexandros K
Response from Gerencia D, Gerente at Diego De MazariegosResponded 22 February 2017

Dear Alexandros K: Thank you for taking your time to give us your comments, which are very important to us. We are pleased to know that you have enjoyed your stay at the hotel. Best regards

Reviewed 14 February 2017

Located close to downtown in a very beautiful colonial building. There is no air conditioning and no heating except for fireplace of wood. Free first pack of woods and then 30 pesos. Fairly large room. Shower very weak and it takes a long time for...More

Thank YZyz48
Response from Gerencia D, Gerente at Diego De MazariegosResponded 24 February 2017

Dear Leedsdave: Thank you for giving us your comments, wich are very important for us, to be able to improve our services.

Reviewed 12 February 2017

old colonial style hotel in 2 separate buildings. very well positioned near to the Zocalo and cathedral. rooms look onto central courtyard. large room, large bed. dim lighting. bathroom has step up to shower and toilet with wash basin in bedroom. lots of stairs to...More

Thank shoemaker_10
Response from Gerencia D, Gerente at Diego De MazariegosResponded 24 February 2017

Dear: Thank you very much for your comments. We are glad to know that you have enjoyed your stay at the hotel and the city. We hope to see you again!!

Reviewed 6 February 2017

We arrived in the evening and only stayed one night, but our stay was pleasant - good sleep, clean room, enough space, the receptionists spoke English. Location is central, many bars, restaurants and shops around as well as street vendors (food, souvernirs). If you arrive...More

Thank Snica
Response from Gerencia D, Gerente at Diego De MazariegosResponded 24 February 2017

Dear: Snica Thank you very much for your comments. We are glad to know that you have enjoyed your stay at the hotel and the city. We hope to see you again!!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$38 - US$85 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in San Cristobal de las Casas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$38 - US$85 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in San Cristobal de las Casas
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (212)
Room & Suite (63)
Dining (12)
Family and Play Areas (22)
Questions & Answers
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Elizabeth S
12 March 2018|
Answer
Response from Gerencia D | Property representative |
Dear Elizabeth, we have wifi in all public áreas of the hotel, depending the number of users of the service, it is posible to Access from the room
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Room Tips
"They close the doors on the lobby at night, just knock and wait for someone to open them."
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"For security, and quiet, choose a room away from the car park."
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"choose a room in back courtyard, away from the street"
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"I would suggest a room in the building to the east of Gral. M. Urilla"
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