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Traveller (212)
Room & Suite (63)
Dining (12)
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Overview
  • Excellent34%
  • Very good44%
  • Average14%
  • Poor7%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Reviews (366)
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26
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All reviewsseparate buildingsroom was clean and comfortablecentral locationcharming hotelclose to the main squarechange roomslovely courtyardlarge roomnext morningrestaurants and shopsmain buildingcable tvfireplacepesosstreetbalconyblock
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31 - 35 of 97 reviews
Reviewed 2 May 2016

I was worried about staying here before we arrived as I had read a lot of reviews after booking that said about the noise. I actually found our room very comfortable and with. Real heritage feel. Could hear a bar with thumping noise in the...More

Thank Nickoteeta
Response from Gerencia D, Gerente at Diego De MazariegosResponded 3 May 2016

Dear Nickoteeta: Thank you for taking your time for sending us your comments. The comments of our guests help us to improve our service. Our hotel is located in the heart of the city, and it preserved the colonial architecture of the patios from the...More

Reviewed 28 April 2016

I spent only one day at this Hotel and all the amenities were exceptional. The room was very clean, silent, big, nearby downtown. The parking lot is just a block away. You can walk around the hotel looking at night life in San Cristobal de...More

Thank Xo F
Response from Gerencia D, Gerente at Diego De MazariegosResponded 3 May 2016

Dear Xo F: Thank you very much for your comments, we are glad to know that your stay with us has been pleasant and that you have enjoyed our facilities. Best regards

Reviewed 5 April 2016

Our original plan was for one night . We added on two more . This is a well kept hotel . All the buildings in the town center are old 1600s . Most as this one have been updated . San Cristobal de las Casas...More

Thank Robert D
Response from Gerencia D, Gerente at Diego De MazariegosResponded 3 May 2016

Dear Roberto D Thank you for your comments, we are glad to know that you have enjoyed our facilities during your stay in San Cristóbal. We hope to see you back again!! Best regards

Reviewed 30 March 2016 via mobile

Hotel is lovely colonial building in a great location. However with rooms being enclosed in an atrium the noise of guests and their noisy children reverberates and echos through the building. Terrible if you are trying to get some rest and no one seems to...More

Thank EB622015
Reviewed 5 March 2016

This colonial style hotel is good value. The rooms are large with all the required facilities. Well located but this means that you might get a bit of noise. Some guests were noisy too. Staff are pleasant. Definitely worth a try.More

Thank MickPJack
Response from Gerencia D, Gerente at Diego De MazariegosResponded 15 March 2016
Google Translation

Estimado MickPJack Gracias por tomarse su tiempo para darnos sus comentarios, nos es grato saber que las instalaciones y el...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Laundry Service
Concierge
Multilingual Staff
Banquet Room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$56 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in San Cristobal de las Casas
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$56 - US$98 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in San Cristobal de las Casas
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (212)
Room & Suite (63)
Dining (12)
Family and Play Areas (22)
Questions & Answers
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Elizabeth S
12 March 2018|
Answer
Response from Gerencia D | Property representative |
Dear Elizabeth, we have wifi in all public áreas of the hotel, depending the number of users of the service, it is posible to Access from the room
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Google Translation
Room Tips
"For security, and quiet, choose a room away from the car park."
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"choose a room in back courtyard, away from the street"
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"I would suggest a room in the building to the east of Gral. M. Urilla"
Read review
"Internal courtyard balcony rooms are great"
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