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Traveller (63)
Room & Suite (21)
Dining (12)
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Overview
  • Excellent33%
  • Very good30%
  • Average26%
  • Poor7%
  • Terrible4%
10 Dec 2017
“Nice Hotel”
15 Oct 2017
“Comfortable hotel”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3 Star Hotel
All hotel details
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Reviews (265)
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1 - 5 of 15 reviews
Reviewed 11 December 2017

Nice clean hotel. Staff were very friendly and helpful. The food served in the Restaurant is very good. It is located out of town, too far to walk, about a $40 pesos taxi fare. The noise from the hallway travels into the rooms. If you...More

Thank Lynda B
Reviewed 11 November 2017

Our birding guide suggested this spot, and it worked well for us. Large comfy room, good bed, great shower, attractive decor. Not in the crazy crowded center of town, so easy to get out to the birding sites we visited. More expensive than others, but...More

Thank Barb S
Reviewed 16 October 2017 via mobile

The hotel is easy to find (currently a large deep red building) on a main intersection into town. It is beside a large shopping centre and is a 25 minute walk (or short taxi ride) to the centre of town. The walk is flat and...More

Thank Gefton
Reviewed 11 July 2017 via mobile

Staying 3 days with 14 familiy members Hotel building is ok. Out of town so you need a bus/car or taxi BF is plentiful buffet. Nothing to complain Main issue is with room whch are noisy - wood noisy parquet: if you wake up at...More

Thank ParisBebert
Reviewed 12 May 2016

Overall, the hotel is nice, with a rustic theme and garden views. It is not necessarily a downtown location but the town's plaza (supermarket, movies and small shopping area) is right next door. A cab downtown charges you about 30 pesos to get to the...More

Thank traveller2227
Response from VILLAMERCEDESSC, Director General at Hotel Villa MercedesResponded 2 June 2016

Dear guest first at all I want to thank you for your visit; I really appreciate your comments, be sure that we will do our best to improve our opportunities. once again thank you and have a wonderful day.

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Spa
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$50 - US$81 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in San Cristobal de las Casas
#7 Spa Hotel in San Cristobal de las Casas
Room types
Suites, Family Rooms, Accessible rooms, Non-Smoking Rooms
Details
Price range
US$50 - US$81 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in San Cristobal de las Casas
#7 Spa Hotel in San Cristobal de las Casas
Room types
Suites, Family Rooms, Accessible rooms, Non-Smoking Rooms
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Traveller (63)
Room & Suite (21)
Dining (12)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"We had Room 305 toward the back. Not too noisy."
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