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Hotel Casavieja

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201 Reviews from our TripAdvisor Community

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Showing 72: English reviews
London, United Kingdom
Level Contributor
212 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 2 days ago NEW via mobile

The rooms are arranged around a few courtyards decorated with traditional,colonial items. It is very atmospheric and really great. The rooms were large with big beds and all necessary facilities. Staff were good and the overall experience was really good.

Helpful?
Thank Alan H
Mount Tamborine, Australia
Level Contributor
128 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 8 October 2016

Casavieja means "Old House" and it was. We had a nice big room with two double beds and a very small shower, it had no extractor fan which made it quite damp. It had coffee making facilities but we only got one packet of coffee for our stay! free water was supplied Limited power points made it hard to charge... More 

Helpful?
Thank Nick N
Bogota, Colombia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 July 2016 via mobile

I stayed in Casavieja for one night to visit San Cristobal de las Casas. The hotel grounds are lovely inside, and it's just a short walk to visit all the main areas of San Cristobal. The rooms are adequate, and it's a great launching pad to visit Palenque from San Cristobal. The only reason I didn't rate this hotel excellent... More 

Helpful?
Thank Austin M
Playa del Carmen, Mexico
Level Contributor
120 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 10 May 2016

This hotel is located in a great location, a few streets off the main pedestrian area. We drove our own car and were delighted when we pulled up front to the hotel entrance and noticed they have a chain blocking the curb for guests to load and unload. Also very convenient because it is a one way street. Parking for... More 

Helpful?
Thank DDPJR
Nantwich, Cheshire, UK
Level Contributor
136 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 27 April 2016 via mobile

As so many others have noted, this hotel is a beautiful conversion of an old house and as such, it is clear they are working with limitations as to what can be achieved in the space available, hence the tiny shower room and the rather frustrating sink/wardrobe area. The character of the building is maintained in the rooms with lots... More 

Helpful?
Thank Steve'sBird
2 reviews
Reviewed 28 March 2016 via mobile

We had the chance to spend one night in one of the five Suites of the Hotel. The quality and the service were exceptional. It is the best experience we had with hotels in Mexico. The personal is very polite and helpful, the suites are big, clean, beautifully designed and affordable. We warmly recommend the visitors of San Cristobal to... More 

Helpful?
Thank bapti86
Oregon
1 review
Reviewed 22 October 2015

I felt in another time, in another place. It was like I traveled in time. The service is excellent, I loved everyone there. San Cristobal is a beautiful place, but my experience was better staying at Casavieja

Helpful?
Thank Rose T
El Paso, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 October 2015

The hotel is nice and situated in a very nice location. The room was very clean but it was very small, small bathroom, small bed (single bed for me and my wife), small TV, and noisy. If I have to do it again and I will probably check other more comfortable hotels.

Helpful?
Thank Armand0Sr
CasaviejaChiapas, Director de Recepción at Hotel Casavieja, responded to this review

Thank you for your comments, we regret the mishap but informed him that all our rooms are with 2 double beds and our TVs are 32 "to 38", we welcome you back and if you tells us what we could offer king size bed for your comfort I hope your comments Cheers Fabiola Sanchez More 

Ramat Gan, Israel
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 18 September 2015 via mobile

Pro's: Good service, great location beautiful atmosphere, cozy and warm. Con's: Constant noise from pipes, poor internet reception, smell of mold sometimes, toilet gets clogged easily. Noisy in the morning (weird knocking sound) Price is high considering all the above, yet it is still cozy and warm.

Helpful?
Thank amirbarkal
Faby S, Director de Recepción at Hotel Casavieja, responded to this review

Thank you for your comments are very valuable and constructive criticism Best regards Fabiola Sanchez More 

Milan
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 23 August 2015

This hous is just beautiful. The patio, the cozy lounge room... just beautiful. I recommend it, we had a great stay and it is only few minutes walk from the center. It was a bit chilly but we had a nice room heater. The breakfast is served in the restaurant across the street.

Helpful?
Thank Magreee
FabiolaS533, Director de Recepción at Hotel Casavieja, responded to this review

Thank you for your comments and feedback helps us to improve More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Hotel founded in a beautiful old house declared a historic monument, house full of history and beauty within, recently remodeled with obtaining this valuable distinctive as Moderniza, Marca Chiapas, Tesoros de Mexico, Those who guarantee quality and improvement in our facilities ... more   less 

Additional Information about Hotel Casavieja

Address: Calle Profesora Maria Adelina Flores 27 | Barrio de Guadalupe, San Cristobal de las Casas 29230, Mexico
Region: Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Price Range: $84 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Casavieja 4*
Number of rooms: 40
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Also Known As:
Hotel Casavieja San Cristobal De Las Casas, Chiapas
Hotel Style:
#5 Family Hotel in San Cristobal de las Casas
#5 Luxury Hotel in San Cristobal de las Casas
#10 Romantic Hotel in San Cristobal de las Casas
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Casavieja staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upstairs for sure”
 of 5 bubbles 477nickn, 7 Oct 2016 | Read review
“ask for room far from the main street . It gets noisy in teh morningwhen cars starts pasing by”
 of 5 bubbles Kent2009, 20 May 2015 | Read review
“Sorry, but I doubt that there is a good room !”
 of 5 bubbles LPWilliams, 12 Apr 2015 | Read review
“Select a room farthest away from the front desk as it could get rather noisy.”
 of 5 bubbles rafalution_2009, 31 Mar 2015 | Read review
“First floor rooms seem lighter and brighter - the best have windows/doors on to the open courtyard.”
 of 5 bubbles ChristopherW74, 21 Mar 2015 | Read review
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