We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sombra del Agua Hotel San Cristobal

Save
Traveller (111)
Room & Suite (12)
Storyboard
You may also like
See all
Nearby Hotels
Overview
  • Excellent43%
  • Very good34%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Sombra del Agua Hotel San Cristobal
Hotel deals
Offers from Sombra del Agua Hotel San Cristobal
Hotel deals
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (371)
Filter reviews
83 results
Traveller rating
22
30
17
8
6
Traveller type
Time of year
LanguageEnglish
More languages
22
30
17
8
6
Show reviews that mention
All reviewsgreat locationroom was nicely furnishedbeautiful hotelbreakfast buffetreception stafftwo double bedsthe heart of the citythird floorwithin walking distanceplenty of hot watermain plazanoiseblockdusthaciendaheater
FilterEnglish
Updating list...
1 - 5 of 83 reviews
Reviewed 18 March 2018

Our group of 10 stayed at Sombra del Agua for 5 nights while touring the area. Hotel is conveniently located within walking distance of the main plaza. There is a beautiful patio area in the center of the hacienda where people can meet and visit....More

Thank Carol W
Reviewed 18 February 2018 via mobile

Well, good location, no parking, poor reception. Room with no ventilation. No elevator, so if you have luggage, old or handicapped beware if you are in the third floor. Breakfast buffet not bad. Peak times full. Not nice and will not recommend.

Thank Alexander D
Reviewed 6 February 2018

Location near center of everything. Our group was there 7 days during the first week of December. The only issue arose on our last night, when there was a party booked in a ballroom directly over our rooms. Many of our group were housed on...More

1  Thank Erarmn
Reviewed 19 January 2018

Sombra del Agua is well located a couple of blocks from the central plaza and other places of interest. It's a colonial era building, although the wing at the back where our room was located was clearly a newer addition. The room was nicely furnished...More

2  Thank Supadappa
Response from Amparo D, Director de Recepción at Sombra del Agua Hotel San CristobalResponded 26 January 2018

Hello Supadappa.... Thank you very much for sharing your experience of Sombra del Agua, your opinion is very important for us because our goal is improve our services, we regret that you has had problems with the Internet I can assure you that we will...More

Reviewed 17 October 2017

The hotel is nice and clean. some rooms are a bit dark but in overall is a nice place. Very good location, clean, and the staff is very friendly. Prices are good for waht they offer Highly recommended

Review collected in partnership with this hotel
Thank mariau273
Response from Amparo D, Director de Recepción at Sombra del Agua Hotel San CristobalResponded 18 January 2018

Dear guest, Thank you very much! we really appreciate your opinion and we are happy to know that you have stay confortable and we made you feel like a home. Hope you come back very soon. Best regards, Staff Sombra del Agua

View more reviews
Most Booked Properties in San Cristobal de las Casas
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room Service
Free Parking
Dry Cleaning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$55 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$55 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (111)
Room & Suite (12)
Dining (4)
Family and Play Areas (7)
Questions & Answers
Get quick answers from Sombra del Agua Hotel San Cristobal staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"Choose first floor if you do not want to carry your luggage up the stairs. No elevator."
Read review
"try to get a room on the second floor, those are big and very nice"
Read review
"Choose the inside rooms, for the street level rooms have glassed-up windows."
Read review
"Courtyard view was great"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing