We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
This hotel in in the center of town and very convenient to everything. Reception desk never answered room calls. Not good in case of emergency or illness. First floor room that is directly off main floor patio were very noisy with people especially at night....More
Thank Linda M
Response from Sombra del Agua H, Gerente at Sombra del Agua Hotel San CristobalResponded 9 August 2017
Thank you for the time you take to share your opinion. We take action inmediatly in order to fix all of this operation mistakes .
I hope you give us the oportunitie to serve you soon and repair your bad experience.
Very nice but rooms are dated especially the bathroom but all is functional. Staff are pleasant and helpful. Breakfast buffet is good. The old villa must have been magnificent in its day and the owners rich. A handy spot from which to explore the local...More
Thank Brian C
Response from Sombra del Agua H, Director de Recepción at Sombra del Agua Hotel San CristobalResponded 26 May 2017
We truly appreciate the time you took to leave your review. Our mission its to make your stay an unforgettable experience, and to know that this has not acompplished, it make us feel sad about it.
We invited you to came back soon...More
I love the character and architecture of this place, breakfast was great that was the highlight. I do think the accommodations are ok but not great, a bit noisy with people in the halls (was on the first floor) the ac/heating unit was loud and...More
Response from Sombra del Agua H, Director de Recepción at Sombra del Agua Hotel San CristobalResponded 30 March 2017
We deeply sorry about the inconvenience that you had on your stay with us, our mission it's to make your stay an unforgettable experience, and to know that this has not accomplished make us feel really bad about it.
We offer you our apologies and...More
It is In the heart of the city. It is an old but renovated and elegant building. Breakfast is abundant, continental or british/american as well. TV in room. It has a private parking near the hotel. Highly recommended.
Response from Sombra del Agua H, Gerente at Sombra del Agua Hotel San CristobalResponded 11 February 2017
Dear guest, we´re pleased you enjoyed your stay, thank you for share your opinion about our Hotel. We hope to have the pleasure to serve you soon again.
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
US$70 - US$115 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Expedia, Hotels.com, getaroom.com, Orbitz, Travelocity, Hotwire, Cancelon, HotelQuickly and TripOnline SA so you can book your Sombra del Agua Hotel San Cristobal reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Southern Mexico >
San Cristobal de las Casas
Also Known As
Holiday Inn San Cristobal De Las Casas ,
San Cristobal De Las Casas Holiday Inn ,
Sombra Del Agua Hotel San Cristobal San Cristobal De Las Casas, Chiapas