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Gran Hotel Diligencias

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276 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Reviewed 1 week ago

The lobby and mezzanine are beautifully decorated and the hotel has been upgraded with smart lights, key cards, etc. room was spacious and the beds are the typical hard mattresses we usually find in Mexico. Breakfast in the attached restaurant was a large buffet with wide selection

Thank mrkpaint
Sacramento, California
Reviewed 15 December 2016

We spent 6 nights at the Gran Hotel Diligencias in late November 2016. First, Veracruz is not a popular tourist town, although in my case, that was one reason for visiting. But, that means few people speak English, though those that do are very helpful. So, the patrons of this hotel were almost all Mexican, though we definitely saw/heard some...

Thank Richard T
Reviewed 15 December 2016 via mobile

This hotel is right on the main square in a perfect location. Our room was a king size bed room and it was quite large and facing in a direction that was very quiet. Everything worked well, my only complaint would be that the bed was a little on the hard side.

Thank Rockabel
Reviewed 16 November 2016

We started our tour of the State of Veracruz in the city of Veracruz. We stayed at the Diligencia which is right on the Plaza. There was music and dancing free every night. There is much to do in this port city and because of the strength of the dollar, it is a huge bargain. The Diligencia is a wonderful...

Thank mdklein41
Reviewed 9 November 2016 via mobile

Located right across the street from the city's central plaza it offers short walks to everything you want to see in Veracruz. The rooms are spotless and large. The patio area out front is a perfect place to kick back with a drink and people watch. Service is great and they have a smoking section where you can enjoy a...

Thank realtybaja
Reviewed 12 July 2016

We came back to stay in this hotel it is central and very comfortable. Close to the Zocalo and harbour in walking distance. The rooms are clean and big this time we were on the other side of the building. After a warm day and work we had a nice swim in the roof swimming pool. This time we used...

1Thank ClassicStrider
San Diego, California
Reviewed 11 July 2016

Rooms were clean, with Wifi and Flat Screen TV Good restaurant next door with breakfast buffet which is not included Short 1-2 minute walk to the main square and other Restaurants and other small stores. Safe and friendly staff Parking structure underneath which is free No views but has a pool I never used

1Thank Torero2016
Claremont, California
Reviewed 22 June 2016

Great hotel. Excellent location. Just like the gran hotel de la ciudad de mexico! This hotel is in front of the zocalo in Veracruz. The price is great for the quality of the hotel and it's amenities. I will highly recommend this hotel to anyone looking for a great hotel for a very reasonable price.

1Thank George S
Mount Vernon
Reviewed 27 May 2016 via mobile

This is a grand old hotel in the center of the city. The room was spacious, very clean and had a powerful shower! The staff were friendly and helpful. Some rudimentary knowledge of Spanish is helpful in Veracruz, because not much English is spoken. The hotel restaurant serves a solid breakfast and the bar makes a mean Mojito. The hotel...

1Thank Charles M
Portland, OR
Reviewed 24 April 2016

Had a lovely experience here with my Spanish speaking daughter. The hotel has historical significance and that age is reflected in the beautiful marble floors, big large rooms, and the tiled bath. Though the room was older, it was spotlessly clean and very large. The location was what made it perfect. It is right in the main square, close to...

1Thank marcia_marcia

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  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Gran Hotel Diligencias

Address: Av. Independencia, 1115 | Zona Centro, Veracruz 91700, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Veracruz > Veracruz
Price Range: $57 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gran Hotel Diligencias 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Gran Hotel Veracruz
Hotel Style:
#2 Family Hotel in Veracruz
#3 Business Hotel in Veracruz
#4 Romantic Hotel in Veracruz
#8 Best Value Hotel in Veracruz
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Questions & Answers

Here's what travellers have asked, with answers from Gran Hotel Diligencias staff and other travellers.
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over a year ago
El Paso, Texas
New York City, New York

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Questions? Get answers from Gran Hotel Diligencias staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is music at night so if you go to bed early, choose back room. Rooms in front look right down on the plaza where all the action is.”
 of 5 bubbles mdklein41, 16 Nov 2016 | Read review
“No preference for a room, but still would suggest on the side not at the front overlooking the zocalo.”
 of 5 bubbles ClassicStrider, 11 Jul 2016 | Read review
“Views of the Zocalo will be most desirable but probably also a bit noisier during the day. Evenings are quiet regardless”
 of 5 bubbles E8763NSalexanderb, 27 Mar 2016 | Read review
“Room on the south or west side is better than on the front overlooking the zocalo.”
 of 5 bubbles ClassicStrider, 24 Feb 2016 | Read review
“Pick the room that faces the Plaza and pool area, the view is stunning!”
 of 5 bubbles 203christineh, 13 Feb 2016 | Read review
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