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Gran Hotel Diligencias

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Gran Hotel Diligencias
Gran Hotel Diligencias
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291 Reviews from our TripAdvisor Community

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Showing 118: English reviews
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Edinburg, Texas
Reviewed 2 days ago NEW

Right infront of main veracruz plaza.huge room,affordable rate,fast wifi,great restaurant .everything was within reach,great staff.attended to my needs immediately,at all times.main complaint,hard mattress,couldnt sleep well at night,due to shoulder problem.however,my friend was .may stay again,but will request for soft mattress and higher floor.

Thank PIO C
Reviewed 17 March 2017 via mobile

I travel to veracruz every year with my wife, and we have usually stayed at the dillagencias- but our last few stays saw the hotel slipping on cleanliness. Still a good looking hotel with an awesome breakfast buffet- but i would recommend the emporio nearby- it has everything going for it! You can still walk to dillagencias for breakfast.

1Thank James C
Tyler, Texas
Reviewed 16 March 2017

The hotel staff and services are 4.5 star in the U.S. From in room message to excellent room service. The location could not be more central. My wife and I enjoyed the breakfast and other offering of the hotel. The staff were courteous and very responsive to us English speakers. The rooms are spacious and the AC works well. A...

Thank Kpo0613
Cebu City
Reviewed 19 February 2017 via mobile

A grand stay awaits those who step into the Gran Diligencias. The lobby speaks elegance from days gone by. Check in was quick and our room overlooking the Zocalo perfect. After spending 2 weeks in the "provinces" we were ready for a little lux. The staff works hard for their guests and we had minimum problems communicating, even though our...

Thank Hoz H
Reviewed 28 January 2017 via mobile

Even though we started off with a bit of an inconvenience with the pick up from the airport, but I must say that the staff went on and beyond to make it right! The hotel is beautiful and it's in a perfection location! We were fortunate enough to see a carnaval parade from the hotel...we felt privileged to have a...

Thank Aracely O
Reviewed 9 January 2017

The lobby and mezzanine are beautifully decorated and the hotel has been upgraded with smart lights, key cards, etc. room was spacious and the beds are the typical hard mattresses we usually find in Mexico. Breakfast in the attached restaurant was a large buffet with wide selection

Thank Mike K
Sacramento, California
Reviewed 15 December 2016

We spent 6 nights at the Gran Hotel Diligencias in late November 2016. First, Veracruz is not a popular tourist town, although in my case, that was one reason for visiting. But, that means few people speak English, though those that do are very helpful. So, the patrons of this hotel were almost all Mexican, though we definitely saw/heard some...

1Thank Richard T
Reviewed 15 December 2016 via mobile

This hotel is right on the main square in a perfect location. Our room was a king size bed room and it was quite large and facing in a direction that was very quiet. Everything worked well, my only complaint would be that the bed was a little on the hard side.

Thank Rockabel
Reviewed 16 November 2016

We started our tour of the State of Veracruz in the city of Veracruz. We stayed at the Diligencia which is right on the Plaza. There was music and dancing free every night. There is much to do in this port city and because of the strength of the dollar, it is a huge bargain. The Diligencia is a wonderful...

Thank mdklein41
Reviewed 9 November 2016 via mobile

Located right across the street from the city's central plaza it offers short walks to everything you want to see in Veracruz. The rooms are spotless and large. The patio area out front is a perfect place to kick back with a drink and people watch. Service is great and they have a smoking section where you can enjoy a...

Thank realtybaja

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  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Gran Hotel Diligencias

Address: Avenida Independencia 1115 | Zona Centro, Veracruz 91700, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Veracruz > Veracruz
Price Range: $67 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gran Hotel Diligencias 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Gran Hotel Veracruz
Hotel Style:
#2 Family Hotel in Veracruz
#3 Business Hotel in Veracruz
#4 Romantic Hotel in Veracruz
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Questions & Answers

Here's what travellers have asked, with answers from Gran Hotel Diligencias staff and other travellers.
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over a year ago
El Paso, Texas
New York City, New York

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Questions? Get answers from Gran Hotel Diligencias staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is music at night so if you go to bed early, choose back room. Rooms in front look right down on the plaza where all the action is.”
mdklein41, 16 Nov 2016 | Read review
“No preference for a room, but still would suggest on the side not at the front overlooking the zocalo.”
ClassicStrider, 11 Jul 2016 | Read review
“Views of the Zocalo will be most desirable but probably also a bit noisier during the day. Evenings are quiet regardless”
E8763NSalexanderb, 27 Mar 2016 | Read review
“Room on the south or west side is better than on the front overlooking the zocalo.”
ClassicStrider, 24 Feb 2016 | Read review
“Pick the room that faces the Plaza and pool area, the view is stunning!”
203christineh, 13 Feb 2016 | Read review
5 of 5