We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotel Dos Playas Beach House

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Hotel Dos Playas Beach House
Hotel Dos Playas Beach House
Panoramas (8)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,170 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hotel Dos Playas Beach House
See the most recent reviews
Showing 574: English reviews
Kingston, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 18 March 2016

Three Friends and I wanted a reasonable getaway and we found this little gem. We didn't have huge expectations as the reviews were not good at all. Upon our arrival we were treated with a Fresh Rose for each of us. We were taken to our rooms. One of the rooms was on the 3rd floor and we asked to... More 

Helpful?
4 Thank Samyjo
Goch, Germany
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 February 2016

We visited this hotel for the second time .The hotel is trying to keep his standard.We find it is very comfortably there. It is a small hotel directly beside the beach .There is and will be a 3 star hotel. Unfortunately you must say that the service left to be desired in the restaurant. You notice that the old restaurant... More 

Helpful?
2 Thank Jörg A
Jose Maria P, Guest Relations Manager at Hotel Dos Playas Beach House, responded to this review

As a repetitive customer we take your comments very seriously and will take the necessary actions to improve the quality of our services and treatment to our valuable guests. All our meals are buffet type and you should serve yourself. Waiters, of course, are always willing to bring anything you want. Our staff speaks english (not perfect) and spanish. Some... More 

Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 January 2016

Some rooms needs to be remodel. Great beach area, good amenities, but some managers are very nonprofessional. Specially Jesus from the Restaurant, He needs to improve his attitude towards guess. very attentive waiters.

Review collected in partnership with Amoma.com

Helpful?
1 Thank Lorena A
Blidworth
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 January 2016 via mobile

Please do not book a holiday to this hotel with teletext holidays or any holiday with teletext holidays! We were absolutely ripped off! $9000 for the amenities of a 1 star hotel! The worst all inclusive ever! When ordering 3 mineral waters and a pineapple juice we were told only 2 drinks per customer! I couldn't believe this when we... More 

Helpful?
3 Thank Sam L

Travellers are raving about these Cancun hotels

Qatar
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 January 2016

For 5 days it was reasonably good to stay at dos playas hotel cancun. We enjoyed the food very much and the staff was very pleasant. It was a good value for money and to be fair i disagree with those having high expectations for the little amount they paid comparative to other hotels in cancun

Helpful?
1 Thank lin m
Jose Maria P, Guest Relations Manager at Hotel Dos Playas Beach House, responded to this review

We really appreciate your objective review about our quality/price rate and we feel happy that you enjoyed your staying in our property. More 

Indianapolis, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 December 2015

Never ever go to this hotel even if they give you room in half price....It will just ruin your vacation...Rooms are pathetic..They gave me a room in which toilet discharge comes out of the bathroom sink if you flush the toilet...No free wifi..Full of mosquitoes..On complain they didn't change my room..Asked me to check out the room first and come... More 

Helpful?
1 Thank Ashis B
Jose Maria P, Guest Relations Manager at Hotel Dos Playas Beach House, responded to this review

We are sorry that our property did not meet your expectations. Please, consider that we are a budget hotel meeting the basic standards of a 3 stars property. Wi-fi is not free to avoid increase on our reduced rate per night. We are allways willing to change rooms if our guests are not satisfied, but that is subject to availability... More 

Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 December 2015

Good hotel if you have a moderate budget. Not luxory rooms, but still were good. Many people complaint about them but I didn´t have any problems. It might depend on where you stay; if in the new area which is being remodelated or the old one. Air conditioning works good and towles are changed daily. The beach is great! White... More 

Helpful?
Thank Ruben I
dordon near Tamworth
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 November 2015

Dos Playas is a local hotel complex in the tourist area of Cancun Mexico. The hotel staff at reception, entertainment staff, catering staff, and day team leaders were excellent. Very helpful in all matters. The boundary of the hotel is literally a few steps from the beach, a perfect location for boats, scuba diving, snorkelling and swimming. It is ideally... More 

Helpful?
Thank lorna w
Newcastle upon Tyne, United Kingdom
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 10 October 2015 via mobile

Slightly worried when I read the reviews about this hotel but was actually pleasantly surprised, yes the food is repetitive and most of it tastes quite sweet but the staff are extremely friendly and helpful there are 5 pools to choose from and the beach, which is gorgeous, room was clean and had air con which was a plus however,... More 

Helpful?
5 Thank Emo999

1,324 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1002)
Viewed
Hotel & Grounds (180)
Viewed
Bathroom (49)
Viewed
Room/Suite (101)
Viewed
Pool/Beach Area (203)
Viewed
Business Centre/Function Rooms (3)
Viewed
Dining (43)
Viewed
Family/Play Areas (20)
Viewed
View from Room (66)
Viewed
Other (337)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (297)
Viewed
Amenities (37)
Viewed
Beach (48)
Viewed
Children's Pool (11)
Viewed
Main Pool (29)
Viewed
Maya Caribe Pool (15)
Viewed
Dining (30)
Viewed
Standard Double Room (48)
Viewed
Standard Room One Bed (46)
Viewed
The Hotel (33)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Hotel & Grounds (7)
Viewed
Dining (1)
Viewed
Other (17)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cancun hotels
3.0 km away
Flamingo Cancun Resort
Flamingo Cancun Resort
#73 of 183 in Cancun
2,624 reviews
2.1 km away
Aquamarina Beach Hotel
Aquamarina Beach Hotel
#88 of 183 in Cancun
756 reviews
3.3 km away
Holiday Inn Cancun Arenas
Holiday Inn Cancun Arenas
#94 of 183 in Cancun
784 reviews
Show Prices
Show Prices
Show Prices
2.5 km away
Cancun Bay Resort
Cancun Bay Resort
#44 of 183 in Cancun
1,037 reviews
0.7 km away
Real Inn Cancun
Real Inn Cancun
#67 of 183 in Cancun
382 reviews
3.2 km away
NYX Hotel Cancun
NYX Hotel Cancun
#58 of 183 in Cancun
1,569 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Internet
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff

Additional Information about Hotel Dos Playas Beach House

Address: Blvd kukulcan km 6.5 | Hotel Zone, Cancun 77500, Mexico (Formerly Dos Playas Hotel Cancun)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $49 - $772 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Dos Playas Beach House 3.5*
Number of rooms: 145
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Travelocity, Priceline, Booking.com, Cancelon, Hotels.com and HotelsforEveryone so you can book your Hotel Dos Playas Beach House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#53 Spa Hotel in Cancun
#62 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Dos Playas Beach House staff and other travellers.
61 questions
Ask a question

See all questions (61)

Questions? Get answers from Hotel Dos Playas Beach House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'm sure the rooms toward the back side (facing the beach) would of been way better than ours..”
 of 5 bubbles 298jazminea, 9 Jun 2016 | Read review
“sometimes wifi worked in our room (not promoted)good service in reception and restaurant.”
 of 5 bubbles tonythetigerStaffs, 21 May 2016 | Read review
“I like beach or lagoon view 2nd or 3rd floor”
 of 5 bubbles Barbidauhl, 17 May 2016 | Read review
“Make sure to specify you want a balcony, and it is "double bed on availability", not "on request".”
 of 5 bubbles 63ml12340, 18 Apr 2016 | Read review
“Third floor rooms get a good breeze and have a nice view.”
 of 5 bubbles Yuki_8, 1 Apr 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay