Fiesta Americana Condesa Cancun All Inclusive
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US$372
Fully refundable before 08/06/23
No prepayment needed
US$372
Fully refundable before 10/06/23
No prepayment needed
US$421
US$335
Fully refundable before 08/06/23
No prepayment needed
Hotels.comUS$372
PricelineUS$372
Destinia.comUS$421
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About
#12 of 275 hotels in Cancun
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Looking for a place to stay in Cancun? Then look no further than Fiesta Americana Condesa Cancun All Inclusive, a romantic all-inclusive resort that brings the best of Cancun to your doorstep.
Cancun Fiesta Americana Resort is a romantic all-inclusive resort offering a flat screen TV, a minibar, and air conditioning in the rooms, and it is easy to stay connected during your stay as free internet access is offered to guests.
The all-inclusive resort features a concierge and room service. Plus, guests can enjoy a pool and breakfast, which have made this a popular choice among travellers visiting Cancun. For guests with a vehicle, parking is available.
Avenida Kukulkan (1.6 mi), located nearby, makes Fiesta Americana Condessa a great place to stay for those interested in visiting this popular Cancun landmark.
While visiting Cancun, you may want to try some shrimp at one of the nearby restaurants, such as Lorenzillo's, Harry's Cancún, or Puerto Madero.
During your visit, be sure to check out popular historic sites like El Rey Ruins (Zona Arqueologica El Rey) and Scorpion’s Temple, which are all a short distance from the all-inclusive resort.
We’re sure you’ll enjoy your stay at Fiesta Americana Condesa Cancun All Inclusive as you experience everything Cancun has to offer.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Indoor play area for children
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Aerobics
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Board games / puzzles
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Salon
Solarium
Steam room
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
Infirmary
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Family
Languages Spoken
English, Spanish
Hotel links
Location
77Somewhat walkable
Grade: 77 out of 100
17Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Blvd. Kukulkán Km 16.5 Zona Hotelera, Cancun 77500 Mexico
Name/address in local language
Getting there
Car HireSee all Cancun car hire
15271Reviews1586Q+A100Room tips
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Traveller rating
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Most Recent
We thought in May it wil be calm, bu the whole hotel was full. We should have booked a hotel with another name, our mistake. We had to cancel one room and made a mistake and cancelled the wrong room. We had to add another person to the room. Normally it costed $10 extra with booking.com, but now we had to pay $ 150 for one night. Crazy, but the frontdesk manager ultimately changed it to the booking.com price. The only thing was that it took us almost 2 hours and we stayed only for 1 night and 1,5 day. We had a room at the 7th floor and were brought to the elevator. The girl put on a huge show at reacting very surprised that the elevator did'nt work, but she messed up afterwards. We were able to go up withe the service lift and with the stairs for the rest of our stay. An elevator can break down, but then let everyone use the service elevator!!! Otherwise a nice hotel with nice restaurants, but USA prices.…
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
We just returned yesterday from our 19th trip to the FACC, and as always we just had a wonderful time. Since I have written many reviews of this hotel over the years, let me first call your attention to those reviews, as far as more general aspects of the hotel and for pictures, and so I don’t just keep saying the same things over and over, I’m going to devote this review to things which are new, changed, or eliminated from the all-inclusivity of this hotel. First, the hotel renovations which were done over the past few years are all completed now, there is no construction going on any more, and in my opinion the hotel is just gorgeous! I think that almost $30 million dollars was spent on these renovations and it really shows. Our room and everything in it (#667 Sun Tower) looked brand new. We had a nice balcony and patio chairs which were also new. As is the case around most, if not all the Carribbean, Sargassum (seaweed) is everywhere in the (ocean) water. They tried every day to sweep the beach, and I appreciated the efforts, but it is a losing battle right now. We went in the Caribbean one day, but it really wasn’t a pleasant experience. But there is plenty going on every day at the pool, and the water there was just perfect. A lot of people on these reviews single out single or multiple individuals who have provided them service above and beyond what might be expected. While I COMPLETELY respect that point of view, I actually think it diminishes the efforts of those service personnel who are NOT specially named. I can say again, as I have said before on these reviews, that I have never met a single person on the staff of the hotel who didn’t look like they loved their jobs, who weren’t competent at their job, and who didn’t treat my family and I as if we were the reason they do the work that they do. As a small example, we had just gotten to the hotel.. we went down to the pool bar, and went up to get something to drink. Not only did the bartender remember our NAMES, but he also remembered what both my wife and I usually ask for to drink. I really don’t see how they can possibly recall that kind of information with as many people as they must see every year. The booking center for different activities has been moved from the lower level motor lobby where it used to be, up to a desk on the main lobby level. Covid restrictions are no longer in place but are now left to individual choice. Some people wear masks, some don’t. STAFF all wear masks…all the time. A pre-departure Covid test is no longer required for US citizens. I can’t speak to other countries or policies. We ate at the Kalmia and the San Telmo restaurant. I really enjoyed the food at both places. It was clearly prepared with care, and certainly diverse enough for my families tastes. My wife ate most every day at the Chevicheria down by the pool. According to her they make the best fish and shrimp tacos she has ever eaten. We also ate at the hamburger/hot dog stand poolside, and at the little pizza place, also poolside. We thought all of them had great food. People had a tendency to finish their drinks at the pool and just set the cup on the side of the pool and leave it there. Clearly that just left a mess that someone had to clean up. We tried to start a little “trend”: we would go around and pick up the cups, and tell people that if you returned the cups to the bar, the bartender would give you a “free” drink.. ;) By the end of our stay, quite a few others we’re picking up empty cups, so we hope that helped a bit….and it was kind of fun to joke around about it. That’s about it for this time. We are going back in February for Valentine’s Day, and our 20th time to the FACC. We’ve never been during the winter so that will be something new. And in talking to locals, they say it’s just as warm then, and there is no sargassum that time of year. We’ll see ;)…
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
14 Helpful votes
Helpful
Response from Sergio Valencia, General Manager at Fiesta Americana Condesa Cancun All Inclusive
Responded 2 Sep 2022
Dear Mr. Thomas, I would like to express my gratitude for the time you have taken to share this review and for the valuable comments you’ve provided in it. It is very heartwarming to read that you have been part of our family for so many years and that we have had the opportunity to be your hosts 19 times, we are definitely looking forward to receiving you once again. We thank you for leaving us this comment that undoubtedly helps the entire TripAdvisor community to get an idea of the incredible experience that awaits them in this home away from home. I thank you, especially for the wonderful "trend" you shared with us about the drinks, I was really moved by the intention with which you and your family carried out this activity. Please do not hesitate to contact me so that I can give you the warmest welcome on your next visit to this home. Kind Regards, Sergio Valencia, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The service was incredible, sometimes I was surprised by the good service they provide in this resort All restaurants with an excellent menu, bars and incredible bartenders The entertainment was very fun, although I did not participate with them, but I was watching them all the time and Michelle always came to ask us during our stay without a doubt the animation team is incredible Michelle, Genaro, Adrian, Mariola, Jose, Yana are so much fun
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Date of stay: May 2023Trip type: Travelled as a couple
Room Tip: Bring your sunscreen
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Everything was amazingggg !!! Yana was excellent and took care of us the entire time ! Helped us with activities and so much more. The food was good, the atmosphere was just overall excellent! Definitely coming back
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Date of stay: May 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Wake up early for breakfast ! It gets packed very fast
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sergio Valencia, General Manager at Fiesta Americana Condesa Cancun All Inclusive
Responded yesterday
Allow me to thank you for the time you spent writing this wonderful review of Fiesta Americana Condesa. It warms my heart to read that we have surpassed your expectations and that you went home more than satisfied with your experience. Comments like yours motivate us to continue the hard work in order to obtain great results. We look forward to having you back soon. Greetings, Sergio Valencia, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The handicap rooms have a lot to desire. They are not stocked with handicap items for your stay. There is no way to get to the beach only stairs. For the price the food was a dissappointment. Feel like you in a cafeteria food that is just okay. Also the rooms are not sealed properly so the humidity is so bad that the tile floors get wet.
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Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sergio Valencia, General Manager at Fiesta Americana Condesa Cancun All Inclusive
Responded 2 days ago
Thank you very much for taking the time to share your review. I am sorry that we were not able to meet your expectations on this occasion. Your comments are very important to us and will be used to continuously improve our services to guarantee the complete satisfaction of all our guests. Unfortunately to this day, we still do not advertise handicap amenities, as well as areas abroad, we hope in the not-too-distant future to be able to count on all this. Thanks again for your review, please feel free to contact us for any further assistance Regards Sergio Valencia, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is nice they have everything you need. The food is great and so are their drinks. The activies are fun and the service is good. The beach right infront is very pretty and you could so sky riding and get on a jet ski. 10/10
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sergio Valencia, General Manager at Fiesta Americana Condesa Cancun All Inclusive
Responded 5 days ago
Allow me to thank you for the time you spent writing this wonderful review of Fiesta Americana Condesa. It warms my heart to read that we have surpassed your expectations and that you went home more than satisfied with your experience. Comments like yours motivate us to continue the hard work in order to obtain great results. We look forward to having you back soon, Greetings, Sergio Valencia, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I honestly cannot say enough good things about this hotel, rooms are fabulous, the pools are amazing and the food is out of this world! But more than anything I would like to thank the all the staff ! I have never stayed anywhere where the staff are so attentive and kind and caring, l met so many lovely people, in particular I would like to thank Niceforo and Eliseo in the lobby bar, these two wonderful men are a credit to the hotel, nothing was too much trouble and they always had a friendly smile and greeting. I would recommend this hotel to anyone, it’s my favourite holiday and I am already planning our next visit! Thankyou to everyone!
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sergio Valencia, General Manager at Fiesta Americana Condesa Cancun All Inclusive
Responded 5 days ago
Allow me to thank you for the time you spent writing this wonderful review of Fiesta Americana Condesa. It warms my heart to read that we have surpassed your expectations and that you went home more than satisfied with your experience. Comments like yours motivate us to continue the hard work in order to obtain great results. We look forward to having you back soon, Greetings, Sergio Valencia, General Manager.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This was our second time at the Fiesta Americana Condesa. Me and my wife got married here 6 years ago and my cousin loved it soo much that he wanted to get married here as well, so we all came back to celebrate our anniversary and to celebrate my cousin and his wife getting married here at this beautiful resort. From the time you arrive til you leave the hospitality is excellent. The food is top tier, the best food I have ever had at an all inclusive resort. They just have soo many options you will never be hungry. I joined the vacation club so I will be coming back in the near future after I visit some of their other resorts of course! I highly recommend coming here to see for yourself how great it is here! Cheers!!
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Date of stay: May 2023
Value
Location
Service
Room Tip: If you need water shoes or a pharmacy cross the street it’s way cheaper than resort.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sergio Valencia, General Manager at Fiesta Americana Condesa Cancun All Inclusive
Responded 5 days ago
Thank you very much for sharing your review and for mentioning so many positive elements about Fiesta Americana Condesa Cancun. We are happy to know that the efforts of our staff to provide exceptional service have been appreciated. We strive to make every stay as close to perfection as possible and we will continue working hard in this direction. Reviews like yours have always been of great assistance in fulfilling this mission. It will be an honor to have you as our guest again. Warm Greetings, Sergio Valencia, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Most beautiful place and resort I’ve ever been to. The staff are absolutely incredible and drinks and food are just top quality. Mosquito who does the entertainment is just the best guy ever and is funniest dude there is I really recommend you do his Spanish lesson 🤣🤣🤣 and just wait for jayjay whoowhoo
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Have a blast
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sergio Valencia, General Manager at Fiesta Americana Condesa Cancun All Inclusive
Responded 5 days ago
Allow me to express my appreciation for taking the time to share your review about your recent stay with us. We are honored to have been your hosts, and I am glad to read that your overall experience was very enjoyable. Jose will be very happy to read your comments, it is always a marvelous incentive to know that your efforts are being noticed. Thank you again for your kind comments, we hope to have the pleasure of seeing you back soon. Greetings, Sergio Valencia, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was my first trip to Cancun and I loved every minute of the experience. All of the staff were amazing, and made my trip that much more memorable. My friend and I went to Vina Del Mar every morning for breakfast which was fantastic. Salvador is one of the best! Our days were spent on the beach and swimming with dolphins and snorkeling. Josephina, Brenis, Ivan, and Claudia were also wonderful! I’m so appreciative of their generosity and kindness. Definitely recommend this hotel!
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Date of stay: May 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Sergio Valencia, General Manager at Fiesta Americana Condesa Cancun All Inclusive
Responded 5 days ago
Allow me to express my appreciation for taking the time to share your review. Unfortunately, as the Viña del Mar restaurant comments, we believe that your review should be published in the Grand Fiesta Americana Coral Beach accommodation. Greetings, Sergio Valencia, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$315 - US$464 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fiesta americana condesa cancun all inclusive hotel cancun, fiesta americana cancun, cancun fiesta americana resort, fiesta americana condessa cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
507
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Claim Your ListingFIESTA AMERICANA CONDESA CANCUN ALL INCLUSIVE: UPDATED 2023 Resort Reviews, Price Comparison and 15,393 Photos (Mexico) - Tripadvisor
Frequently Asked Questions about Fiesta Americana Condesa Cancun All Inclusive
Which popular attractions are close to Fiesta Americana Condesa Cancun All Inclusive?
Nearby attractions include Chicabal Sunset Club (0.4 km), Extreme Games Cancun (0.4 km), and Ginza Night Club (0.4 km).
What are some of the property amenities at Fiesta Americana Condesa Cancun All Inclusive?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Fiesta Americana Condesa Cancun All Inclusive?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fiesta Americana Condesa Cancun All Inclusive?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Fiesta Americana Condesa Cancun All Inclusive?
Yes, valet parking is available to guests.
What are some restaurants close to Fiesta Americana Condesa Cancun All Inclusive?
Conveniently located restaurants include Restaurante Careyes, Restaurante Benazuza, and Tora Cancún.
Are there opportunities to exercise at Fiesta Americana Condesa Cancun All Inclusive?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Fiesta Americana Condesa Cancun All Inclusive have airport transportation?
Yes, Fiesta Americana Condesa Cancun All Inclusive offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Fiesta Americana Condesa Cancun All Inclusive?
Yes, dry cleaning and laundry service are offered to guests.
Does Fiesta Americana Condesa Cancun All Inclusive offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Fiesta Americana Condesa Cancun All Inclusive?
The staff speaks multiple languages, including English and Spanish.