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Fiesta Americana Condesa Cancun All Inclusive

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#16 of 183 Hotels in Cancun
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7,261 Reviews from our TripAdvisor Community

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There are newer reviews for Fiesta Americana Condesa Cancun All Inclusive
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Showing 5,070: English reviews
Spartanburg, South Carolina, United States
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 July 2014 via mobile

Tge first room we went to was filty and looked lije someobe slept in the bed. We wrnt downstairs and the manager after much time gave us anotherroom. The rooms are sparse and very out dated. The pool needed cleaning. The plus side was the staff were wonderful,. I woukd never stay here again

Helpful?
5 Thank Terry M
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

Thank you very much for sharing your experience with us, your feedback is very important to us and it is my regret to see that we did not live up to your expectations. Please accept my apologies for the inconveniences you mentioned, I assure you that the circumstances you mentioned are not typical service at our resort, since we are... More 

Fountain Hills, Arizona
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 16 July 2014

This is the first time we have stayed in the Hotel Zone. Previous trips were closer to Playa del Carmen. It was a nice bonus to have a short ride from/to the airport. Upon check-in, we found that they did not have a balcony room as requested. Given the other options, we haggled for a better deal on a 2... More 

Helpful?
4 Thank cat15234
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

Allow me to express my gratitude for your detailed review and recommendations which help all the TripAdvisor Community. I am glad to see that your experience was a positive one, highlighted by the excellent service we pride ourselves on. It is very motivating to read comments like yours, where we can see that our efforts are causing such a great... More 

Austin, Texas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 July 2014 via mobile

While I am always skeptical of all-inclusive resorts (we have only stayed at one previously) we chose the Condessa because we have stayed at the sister property The Fiesta Americana Grand Coral Beach so we felt fairly confident this hotel would be a good fit. The staff is amazing!!! Hands down the hardest workers I have ever seen and I... More 

Helpful?
1 Thank MichelleA123456
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

Thank you very much for sharing your comments with us about your recent stay at Fiesta Americana Condesa. It is a pleasure to know that your overall experience was very enjoyable and that we contributed mainly with our outstanding service. Your constructive criticism is also very valuable, as it helps us pinpoint the areas where we can focus our next... More 

Dayton, Oregon
1 review
Reviewed 16 July 2014

The Fiesta Americana Condesa was amazing!! From the moment we drove up to the moment we left, we were waited on hand and foot! Antonio Lopez and Daniel Cen were exceptionally wonderful! They were waiters in the coffee/frappe shop; we called it the "hot" shop because it was very poorly ventilated and extremely hot all day! Those two young gentlemen... More 

Helpful?
Thank Deb L
Brandon, Mississippi
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 16 July 2014

Well, we just got back once again from visiting Mexico, and Cancun, and stayed once again at the Fiesta Americana Condesa. Since I have written reviews of this hotel before, I thought I would focus on the DIFFERENCES I noticed from previous years, and anything NEW I might add to what I have already written before, along with some comments... More 

Helpful?
6 Thank ThomasW_2010
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

Allow me to express my sincere gratitude for your detailed review of your stay at Fiesta Americana Condesa. It is extremely gratifying that you have chosen us to host your vacations more than once, we are very honored to have motivated you to return with the quality and variety of the food we offer, the entertainment but most importantly, the... More 

Trenton, NJ
Level Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 15 July 2014

Room: The room is a little basic/dated and yes the bathroom was EXTREMELY small; however, everything was very clean. We had a lagoon view with a step out balcony, but it was always too hot/humid to go out and have a seat. Aside from the small bathroom, my only other complaint about the room was the TV, there were barely... More 

Helpful?
1 Thank QueenAG216
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

Thank you very much for sharing your review, it's our pleasure to know that Fiesta Americana Condesa Cancun met with your expectations with the quality of the food and our outstanding service, there is nothing as rewarding as hearing our guest saying Wow! in return to our effort. We are looking forward of having the honor of being your hosts... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 July 2014

We spent our honeymoon at the Fiesta Americana Condesa July 6-11, and it was absolutely perfect. We are so glad we went with this resort. It was exactly what we needed after a hectic wedding week. We chose this resort after reading the reviews on TA, so i thought I would take the time to write one as well, as... More 

Helpful?
1 Thank Heather C
Philadelphia, Pennsylvania, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 July 2014

Four night vacation at this resort was simply awesome, every accommodation you could ever want, great vacation, great staff too!!!! David Miranda was a godsend this guy worked miracles for our group booking our day trip to Isla Hujeres along with our spa day

Helpful?
1 Thank Kay6510
Cumming, Georgia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 July 2014

Just returned on July 11th and was there for 6 days and 5 nights! This was the first international trip for my husband and I, we booked the trip back in February and I could never say anything bad about the resort. We absolutely loved everything. The food was always great and the drinks never ending. We tried the buffet... More 

Helpful?
1 Thank Lauren H
Chch_NZ
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 14 July 2014

We stayed in Cancun for the final week of our honeymoon and enjoyed seven days of luxury at this resort. Fiesta Americana is an excellent resort with great facilities, located on a beautiful stretch of beach. All of the staff - from the reception to the waiters and pool staff were extremely welcoming, friendly and efficient. Upon our arrival we... More 

Helpful?
Thank R_and_T_Chch_NZ

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Beachfront
  • Spa
  • Free Breakfast
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Fiesta Americana Condesa Cancun All Inclusive

Address: Boulevard Kukulkan Km 16.5 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $410 - $1,062 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fiesta Americana Condesa Cancun All Inclusive 4*
Number of rooms: 502
Reservation Options:
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Also Known As:
Fiesta Americana Condesa Cancun All Inclusive Hotel Cancun
Fiesta Americana Cancun
Cancun Fiesta Americana Resort
Fiesta Americana Condessa Cancun
Hotel Style:
#2 Family Hotel in Cancun
#8 Romantic Hotel in Cancun
#12 Business Hotel in Cancun
#15 Top resorts Hotel in Cancun
#15 Spa Hotel in Cancun
#16 On the Beach Hotel in Cancun
#16 Luxury Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Fiesta Americana Condesa Cancun All Inclusive staff and other travellers.
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Questions? Get answers from Fiesta Americana Condesa Cancun All Inclusive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean View Room on upper floor of Moon Tower”
 of 5 bubbles Kokomo1037, 29 Nov 2016 | Read review
“This resort has a boutique feel...w/only 509 rooms. Avoid Moon Tower until late spring 2017 when the remodel should be complete.”
 of 5 bubbles kristinr749, 27 Nov 2016 | Read review
“higher floors have more construction noise”
 of 5 bubbles daniellefH3206OW, 27 Nov 2016 | Read review
“Lagoon was lovely. Rooms were very clean and spacious. Showers were wonderful!”
 of 5 bubbles amc366, 27 Nov 2016 | Read review
“no noise issues on the 5th floor ocean view rooms”
 of 5 bubbles avidtraveler318, 26 Nov 2016 | Read review
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