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    The Ritz-Carlton, Cancun

    Retorno del Rey #36 | Zona Hotelera, Cancun 77500, Mexico
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$288
    US$705
    US$417
    US$705
    US$417
    US$705
    US$417
    Traveller (1758)
    Room & Suite (455)
    Pool & Beach (334)
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    Overview

    • Excellent75%
    • Very good15%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “club level” (348 reviews)
    “club grill” (149 reviews)
    Free Wifi
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, Cancun
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
    Language
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    Reviewed 1 week ago

    Everything about the Ritz-Carlton Cancun is fantastic. We visited for 5 days for the second year in a row and everything was perfect. The hotel and property are beautiful and so well maintained. The staff is amazing. Every single person who we encountered went out...More

    Review collected in partnership with The Ritz-Carlton Hotel Company
    Helpful?2  
    Reviewed 1 week ago

    The Ritz Cancun is a high quality property with exceptional service at a price that is more affordable than you would expect. The staff makes you feel like this is your home. They are very attentive and offer a range of services to meet every...More

    Review collected in partnership with The Ritz-Carlton Hotel Company
    Helpful?1  
    Management response:

    Dear Patricia, Thank you for choosing to stay with us recently, and for your kind compliments and observations about our hotel. I was pleased to read that you had an enjoyable stay and was well taken care of by the team, at the hotel. We...More

    Reviewed 1 week ago

    Best hotel in Mexico. This is easily the nicest hotel in Mexico. Everything was in Ritz Carlton style. The beach was gorgeous, the pool was quiet and the views were amazing. The staff was everything you would expect.

    Helpful?2  
    Reviewed 1 week ago via mobile

    Totally different from Nizuc......... if you like the waves this is the spot..... if you're looking romantic try Nizuc ! Both are amazing....... Nizuc has less restaurant options. Service in both it's outstanding...

    Helpful?2  
    Reviewed 1 week ago

    I have been going to this hotel for the past 10 years and this place just never disappoints. I have stayed in every category of room except the Residential suit. The new renovation gives a fresh modern take on Ritz classic traditional style I love....More

    Helpful?4  
    Le Blanc Spa Resort
    5,640 reviews
    #1 of 181 hotels in Cancun
     
    Grand Fiesta Americana Coral Beach Cancun
    3,866 reviews
    #8 of 181 hotels in Cancun
     
    JW Marriott Cancun Resort & Spa
    4,080 reviews
    #12 of 181 hotels in Cancun
     
    NIZUC Resort and Spa
    2,038 reviews
    #2 of 181 hotels in Cancun
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$277 - US$957 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Spa Hotel in Cancun
    • #6 Luxury Hotel in Cancun
    • #6 Top resorts Hotel in Cancun
    • #6 On the Beach Hotel in Cancun
    • #9 Romantic Hotel in Cancun
    • #9 Family Hotel in Cancun
    • #21 Business Hotel in Cancun
    Photos
    Traveller (1758)
    Room & Suite (455)
    Pool & Beach (334)
    Dining (210)
    Nearby
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    Questions & AnswersAsk a question
    Westybrooke
    is there an outside or balcony in the club lounge area? can you go outside from that level? I read somewhere that there is an upstairs area?
    19 March 2017|
    Answer Show all 2 answers
    Response from wiregirl | Reviewed this property |
    Hi, The club Lounge area only have seating and game board. I did not see an upstairs. Save your money this is not worth it. I didn't eat much there, huge disappointment. Your room have a nice balcony. I was on the top 6th... More
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    Westybrooke
    do they have an adults pool?
    3 March 2017|
    What is your answer?
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    Meghan G
    Wifi free?
    3 March 2017|
    Answer
    Response from wiregirl | Reviewed this property |
    Yes of course for the price you pay lol and all room face the ocean.
    0
    Votes
    Room Tips
    "Make sue to request a room with a sitting balcony. All have balconies but some are narrow and only for..."
    Read review
    "Just everything is ideal"
    Read review
    "We had a junior suite for 3 and we loved it."
    Read review
    "All rooms are absolutely fabulous! Great views, and very spacious!"
    Read review