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05/11/2017 06/11/2017
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    The Ritz-Carlton, Cancun

    Retorno del Rey #36 | Zona Hotelera, Cancun 77500, Mexico
    011 52 998 881 0808
    Hotel website
    Lowest prices for your stay
    -- / -- / --Check In -- / -- / --Check Out
    1 room, 2 adults, 0 children
    No availability for your dates from these sites
    Traveller (1919)
    Room & Suite (468)
    Pool & Beach (352)
    • Excellent78%
    • Very good15%
    • Average4%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “club level” (368 reviews)
    “club grill” (157 reviews)
    “culinary center” (53 reviews)
    Breakfast Buffet
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, Cancun
    Special Offer: Save up to 30% & credit
    Hotel packages
    5 Nov6 Nov
    1 room, 2 adults, 0 children
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
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    Reviews (2,925)
    There are newer reviews for The Ritz-Carlton, Cancun
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    961 - 965 of 2,579 reviews

    Reviewed 15 December 2015

    Nov 19-25 - The Ritz Cancun is hands down the best service we've received anywhere we have ever stayed. The renovated rooms are really nice- we had an ocean front suite and a connecting ocean front room - it was a ton of space, and...More

    1  Thank katieh
    Response from Nora R, Quality Manager at The Ritz-Carlton, CancunResponded 15 December 2015

    Dear Katieh, Thank you for tanking the time to write a review, we appreciate to positive comments about Moises, Nicholas and everyone in the team, I will make sure to share with your review with the team. Thank you for your feedback and we hope...More

    Reviewed 9 December 2015 via mobile

    What a great hotel. The hotel is extremely comfortable and offers great food and service too. The breakfast is fantastic and the staff are amazing. They could not do any more for you. Love the proximity to the beach where the water is the warmest...More

    2  Thank Irsihpete
    Reviewed 8 December 2015

    The food is good without be exceptional, the hot tub is warm at best and Cancun may not be the greatest location for culture (unless Senor Frogs and Hooters constitutes culture). Those are the cons and they are vastly swamped by the pure effort and...More

    6  Thank Patrick V
    Reviewed 6 December 2015

    It was our first time staying at the RC Cancun and we were blown away by the service-first culture of the staff. The hotel itself is immaculately clean and organized, and the rooms are very well appointed and recently renovated. Amazing views can be seen...More

    3  Thank eg450
    Response from Begoña G, CLEF D'OR CONCIERGE at The Ritz-Carlton, CancunResponded 9 December 2015

    Dear eg450 I appreciate your nice review of our resort and its facilities, probably next time you visit us you can enjoy playing at our tennis courts, we provide tennis lessons or you can rent the court and play with a friend. I also want...More

    Reviewed 6 December 2015

    My wife and I went here for a conference and stayed 4 nights. From check-in to check-out the service was incredible and the staff members were all very accommodating. It's a great location near a few really good restaurants and just a couple miles from...More

    1  Thank James N
    Response from Begoña G, CLEF D'OR CONCIERGE at The Ritz-Carlton, CancunResponded 9 December 2015

    Dear James N Thank you so much for your wonderful review. I am happy to know you enjoyed your stay at the hotel. Probably next time you visit us, you can come for fun and vacations, it will be even more relaxing. I hope we...More

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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Outdoor pool
    • Price range
    • US$273 - US$972 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Luxury Hotel in Cancun
    • #3 On the Beach Hotel in Cancun
    • #3 Spa Hotel in Cancun
    • #3 Top resorts Hotel in Cancun
    • #9 Family Hotel in Cancun
    • #9 Romantic Hotel in Cancun
    • #20 Business Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 363
    • Reservation Options
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    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Ritz-Carlton Cancun Hotel Cancun ,
    • Cancun Ritz Carlton ,
    • Ritz Cancun
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    Traveller (1919)
    Room & Suite (468)
    Pool & Beach (352)
    Dining (214)
    Hotel & Grounds (1213)
    Bathroom (24)
    Family and Play Areas (6)
    Business Centre & Event Rooms (3)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Kat C
    10 October 2017|
    AnswerShow all 2 answers
    Response from puzhoutufts | Reviewed this property |
    minimum: breakfast $30 per person lunch $50 pp $dinner 60pp one drink $10-15 plus tax and tips. Sparkling wine $90 per bottle.
    15 September 2017|
    AnswerShow all 3 answers
    Response from Jolie99 | Reviewed this property |
    Hi! I didn't go to the beach much - only once. We like the pool better. It seemed slightly choppy.
    Room Tips
    "3rd and 4th floor level suites. Ask for "Ocean Front""
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    "All rooms has some sort of ocean view."
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    "Club level if you want the best in life and to pamper yourself and have food throughout.."
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    "A lot of 3rd floor rooms have large balconies with plenty of room for the chairs, table and 2 lounge chairs."
    Read review
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