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Hyatt Ziva Cancun

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Hyatt Ziva Cancun
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3,410 Reviews from our TripAdvisor Community

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Showing 2,826: English reviews
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Reviewed yesterday NEW

We visited the Hyatt Ziva last June and everything about the resort was excellent so we booked our wedding there. The planning process was easy and our Wedding Coordinator, Christina, was so pleasant to deal with. We communicated via email for the planning process and she always responded to any concerns in a timely manner. When we arrived to the...

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Thank Christina P
Blossvale, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

This was our 2nd time staying at a Hyatt Ziva (Puerto Vallarta last year), and again it was wonderful! The grounds are beautiful and the weather was amazing. We stayed at the Turquoize tower, which is an adults only section. A couple plus' to that was a rooftop infinity pool with an amazing view and an adults only bar. The...

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7Thank Carrie D
About Hotel's Favourite Review
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear Carrie D, Thank you for staying with us here at Hyatt Ziva Cancun, as well as taking the time to share this review with us. We are thrilled to learn that your stay with us was great experience, and that you liked our drinks, food, entertainment and Turquoize Adult Only Experience. Also, I am happy to read that you...

Gaithersburg, Maryland
Reviewed yesterday NEW

Emaculate property, beautiful location, outstanding, warm and friendly service at the Turquoise Tower. Love this place, Recommend it highly. Food is good overall. Would be nice if they had a few more vegetarian options. Hotel's own beach area is beautiful but small. Have to wake up early to get chairs.

Review collected in partnership with Hyatt Hotels
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Thank droro2017
Atlanta, Georgia
Reviewed yesterday NEW

We are seasoned travelers but this was our first all inclusive experience. With that said, we had a stereotype in mind that since it is all inclusive, much like a cruise in regards to food serviced, that it would have the facade of elegant, but nothing back it up. We were wrong......by a long shot. This resort was top notch....

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Thank riceman68
Santa Barbara, California
Reviewed yesterday NEW

My husband and I stayed here for 5 nights for our honeymoon and overall had a wonderful time. We had originally booked an "adult only swim up room" from bookit.com. We assumed this was one of the sky swim up rooms as the hotel describes them as "adult only" however we were placed in a regular swim up room which...

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Thank Kristina D
Washington, United States
Reviewed yesterday NEW

We had a very nice time. The staff are wonderful and the property is gorgeous. We stayed in the club tower. The restaurant selection is good too. We stayed mostly on the quiet side and had a very relaxing trip.

Review collected in partnership with Hyatt Hotels
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Thank K980ZIbarbarah
Houston, Texas
Reviewed yesterday NEW

I am already planning to back to this resort next year. My husband and I had a great time. The pool temperature was PERFECT! All restaurant foods very great. I wish they had more disco/club nights so we didn't have to leave the resort. We stayed at adults only tower which was wonderful. We really wanted to get massage done...

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Thank nam543
Reviewed yesterday NEW

This place is Five Star. The staff was great, the food was upscale as well as the ambiance of each. All I can say is if you're going to Cancun......stay here. The activities and shows were a lot of fun.

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Thank GgirlATL
Vernon Hills, Illinois
Reviewed yesterday NEW

We stayed in the Turquoise tower for adults only with a 2nd floor swim up room overlooking the beach. Breathtaking views! The staff was accommodating and very friendly. Always smiling and willing to help. The food was great! Would highly recommend this place. Definitely want to go back!!

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1Thank kristenmichellem2017
Jellico, Tennessee
Reviewed yesterday NEW

Other Hotels and resorts should use this place as their example of how to provide service and amenities to guests. Everyone genuinely concerned for you having the perfect stay at this resort and will accomodate your every request. The Sports Bar with the in house brewery is definitley something to experience,, live band every fri and sat nights. Just a...

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1Thank M4149CVjohnd

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on a spectacularly scenic peninsula - surrounded by ocean on three sides - and designed in a tranquil village-like setting, Hyatt Ziva Cancun connects guests to the natural beauty of Cancun's coast with several unexpected delights along the way. ... more   less 

Additional Information about Hyatt Ziva Cancun

Address: Blvd. Kukulcan, Manzana 51, Lote. 7 | Zona Hotelera, Cancun 77500, Mexico (Formerly Dreams Cancun Resort & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $488 - $1,137 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Ziva Cancun 4.5*
Number of rooms: 547
Reservation Options:
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Also Known As:
Dreams Cancun Resort & Spa
Dreams Hotel Cancun
Dreams Cancun Hotel
Camino Real Cancun
Dreams Cancun Mexico
Cancun Dream Resort
Dreams Resort Spa Cancun
Cancun Dreams Hotel
Dreams Resort Cancun Mexico
Hotel Style:
#7 Top resorts Hotel in Cancun
#7 Luxury Hotel in Cancun
#7 Spa Hotel in Cancun
#7 On the Beach Hotel in Cancun
#31 Romantic Hotel in Cancun
#33 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Ziva Cancun staff and other travellers.
671 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Turquoize tower is worth it for adults/couples!”
898kristinad, 26 Apr 2017 | Read review
“We were in the Turquoise Tower, East facing. Couldn't imagine anything better.”
Robert-Linette, 24 Apr 2017 | Read review
“Ask for dolphin views, we also had a view of the beach and resort pools.”
PoppyWinn, 24 Apr 2017 | Read review
“Ocean Club view rooms were great”
sonalid2014, 24 Apr 2017 | Read review
“Rooms are rater small.”
ROGALA1, 23 Apr 2017 | Read review
5 of 5