We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hyatt Ziva Cancun

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hyatt Ziva Cancun
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,947 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,436: English reviews
Start your review of Hyatt Ziva Cancun
 Click to rate
Philadelphia, Pennsylvania
Reviewed yesterday NEW

Overall, great stay at Hyatt Ziva in Cancun. I've been to several all inclusive resorts and this among the better ones at which I have stayed. Location. About 20-30 min from the airport by car. I recommend private transfer if possible since it is the last hotel along the hotel row and you don't want to have to make several...

 Report
Helpful?
2Thank ATdoc
New York City, New York
Reviewed yesterday NEW

Excellent resort for couples or families, plenty of choices for activities, beautiful beach, fun pool, nice selection of restaurants, one of the best breakfast buffets I've ever had, Staff was very accommodating for special requests like a rollaway bed, can't wait to return!

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
1Thank jeffreyk132
Reviewed yesterday NEW

We were exhausted by the time we reached the hotel, but the moment we stepped out of the car, we were greeted with smiles (and a "Welcome home."). We stayed in the Turquoise (adult-only) tower, and Vanessa made sure we had everything we needed for our entire stay -- she really went above and beyond. The room was beautiful, the...

 Report
Helpful?
1Thank Alisa R
Kansas City, Missouri
Reviewed yesterday NEWvia mobile

We visited the Zen spa at the Hyatt Ziva yesterday for a couples massage. After a little bit of confusion with a lost reservation they were still able to get us two female masseuses and an hour in the steam, sauna, bathing pool. It was a great deal and my masseuse, Elizabeth, was excellent. I had a sunburn and she...

 Report
Helpful?
1Thank Julie L
London
Reviewed yesterday NEWvia mobile

This hotel is set in a beautiful location. On arrival we were greeted with smiles and great service (champagne)!) and were checked in quickly following a long flight. The room - spacious, very clean and modern. We had an oceanfront room and the view every morning was amazing i would definitely recommend it. The fridge isnt always stocked up you...

 Report
Helpful?
1Thank Narik1
Reviewed yesterday NEWvia mobile

The hotel is situated in probably the best spot in Cancun. You have access to either the Gulf of Mexico or the Caribbean Sea, it also makes a difference when the wind is blowing because you always have a side that is protected. We stayed in the Turquoise Tower which is adult only and have access to the adult only...

 Report
Helpful?
1Thank Ajsaraf
New York City, New York
Reviewed 2 days ago NEWvia mobile

Third trip here! We went at full capacity time and it was still great. Plenty of room for everyone. Lots of staff. Awesome trip! We stay in the club side but that isn't necessary to have an amazing time. Super clean.

 Report
Helpful?
1Thank Amy C
New York, NY, United States
Reviewed 2 days ago NEW

The Hyatt Zika Cancun is perfect for families - we were there with a group of friends and everyone felt welcomed by the staff. The property is beautiful, and located on a nice beach (2 beaches actually)

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
3Thank robertbO2876FX
Mashpee, Massachusetts
Reviewed 2 days ago NEW

Hyatt Ziva is a resort that has it all. we picked a dolphin room it also had a great view of the beach and pool. The beach is amazing with powder sand and clear water. The people treated us like we were a king and queen.Food and drinks were great quality and were readily available day and night.this resort has...

 Report
Helpful?
Thank micia2017
Birmingham, Alabama, United States
Reviewed 2 days ago NEW

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank jareds70

3,673 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3218)
Viewed
Hotel & Grounds (383)
Viewed
Dining (347)
Viewed
Pool/Beach Area (584)
Viewed
View from Room (194)
Viewed
Family/Play Areas (43)
Viewed
Room/Suite (163)
Viewed
Bathroom (24)
Viewed
Business Centre/Function Rooms (6)
Viewed
2:38
Videos (9)
Viewed
Other (1465)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (445)
Viewed
Adult Pool (12)
Viewed
Amenities (54)
Viewed
Beach (23)
Viewed
King Room (38)
Viewed
Oceanfront Corner Suite (66)
Viewed
Pool (31)
Viewed
Dining (108)
Viewed
Second Pool (23)
Viewed
Swim-Up Oceanfront Master Room (42)
Viewed
The Hotel (48)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Room/Suite (1)
Viewed
Family/Play Areas (1)
Viewed
Dining (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cancun hotels
2.4 km away
Hyatt Zilara Cancun
Hyatt Zilara Cancun
#3 of 181 in Cancun
4,923 reviews
0.3 km away
Grand Fiesta Americana Coral Beach Cancun
1.6 km away
Le Blanc Spa Resort
Le Blanc Spa Resort
#1 of 181 in Cancun
5,511 reviews
Show Prices
Show Prices
Show Prices
3.9 km away
Live Aqua Beach Resort Cancun
6.2 km away
JW Marriott Cancun Resort & Spa
18.7 km away
Moon Palace Cancun
Moon Palace Cancun
#22 of 181 in Cancun
20,042 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on a spectacularly scenic peninsula - surrounded by ocean on three sides - and designed in a tranquil village-like setting, Hyatt Ziva Cancun connects guests to the natural beauty of Cancun's coast with several unexpected delights along the way. ... more   less 

Additional Information about Hyatt Ziva Cancun

Address: Blvd. Kukulcan, Manzana 51, Lote. 7 | Zona Hotelera, Cancun 77500, Mexico (Formerly Dreams Cancun Resort & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $511 - $1,137 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Ziva Cancun 4.5*
Number of rooms: 547
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, BookIt.com, Hyatt Hotels Corporation and Hotels.com so you can book your Hyatt Ziva Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Cancun Resort & Spa
Dreams Hotel Cancun
Dreams Cancun Hotel
Camino Real Cancun
Dreams Cancun Mexico
Cancun Dream Resort
Dreams Resort Spa Cancun
Cancun Dreams Hotel
Dreams Resort Cancun Mexico
Hotel Style:
#7 Top resorts Hotel in Cancun
#7 Spa Hotel in Cancun
#7 Luxury Hotel in Cancun
#7 On the Beach Hotel in Cancun
#31 Romantic Hotel in Cancun
#33 Family Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hyatt Ziva Cancun staff and other travellers.
588 questions
Ask a question

See all questions (588)

Questions? Get answers from Hyatt Ziva Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet floors”
 of 5 bubbles fernandomY6455VV, 20 Feb 2017 | Read review
“Top floor has the best views of beach!”
 of 5 bubbles ervino972, 19 Feb 2017 | Read review
“Go for the Turquoize Tower if your budget allows. The rooms are really awesome.”
 of 5 bubbles BernieH733, 18 Feb 2017 | Read review
“Ocean view”
 of 5 bubbles J5527GHjohns, 18 Feb 2017 | Read review
“We enjoyed the Club Corner Suite!”
 of 5 bubbles TexasSunshine, 16 Feb 2017 | Read review
5 of 5