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Hyatt Ziva Cancun

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Traveller (6821)
Pool & Beach (1368)
Storyboard
Overview
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“el mercado”(219 reviews)
“la bastille”(181 reviews)
“club tower”(136 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
All hotel details
Additional information
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Reviews (6,276)
Filter reviews
5,159 results
Traveller rating
4,098
712
194
81
74
Traveller type
Time of year
LanguageEnglish
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4,098
712
194
81
74
Show reviews that mention
All reviewsel mercadola bastilleclub towerdolphin poolcandy shopzen spatrade windsfrench restaurantrooftop poolswim up roomtequila bartacospyramid buildingall inclusive resortasian fusionsteakbutler service
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1 - 5 of 5,159 reviews
Reviewed yesterday

We went with a large group of extended family (12 of us in total) and everyone from 10 months old to 70 years had a great time. Resort is very well maintained and the staff are all very friendly. The coffee bar and dessert shop...More

1  Thank Gourmelah
Reviewed 2 days ago

First time in Cancun and not or last,!!amazing hotel, beautiful area,delicious food. 1000% recommendation!!!! Thanks for all staff for high quality service. We will come back in few months so see you next time

Thank oliviajoh87
Reviewed 2 days ago via mobile

Hyatt Cancun (formerly Dreams Cancun) is a wonderful family resort and has one of the best beaches in the world, it was paradise for us. We are pure vegetarians and the staff at the buffet especially Sofia tried there best to cater for us, there...More

2  Thank Dinesh H
Reviewed 3 days ago

Without a doubt, the nicest and best kept hotel in all of Cancun! The rooms are beautiful and very clean. Hotel staff are extremely helpful and cater to your every need. Pools were absolutely gorgeous and very well maintained. Loved every second we were there!

Review collected in partnership with Hyatt Hotels
Thank madcowburger25
Reviewed 3 days ago

The Hyatt Ziva is a paradise in the earth! We loved the attention of Gustavo and Eduardo, our butlers in the turquoise tower! They made everything possible to have a great experience in our first wedding anniversary. Their attention was great and special. We want...More

Review collected in partnership with Hyatt Hotels
Thank Jonathan C
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Breakfast included
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Wheelchair Access
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$296 - US$826 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Cancun
#4 Spa Hotel in Cancun
#4 On the Beach Hotel in Cancun
#4 Luxury Hotel in Cancun
#27 Family Hotel in Cancun
#31 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$296 - US$826 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Cancun
#4 Spa Hotel in Cancun
#4 On the Beach Hotel in Cancun
#4 Luxury Hotel in Cancun
#27 Family Hotel in Cancun
#31 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (6821)
Pool & Beach (1368)
Room & Suite (978)
Dining (742)
Family and Play Areas (86)
Amenities (54)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
LAP12345
17 August 2018|
AnswerShow all 2 answers
Response from Toby H | Reviewed this property |
If you are booked in the Turquoise Tower & say 4night or more
0
Votes
cancuntravel2018
16 August 2018|
Answer
Response from TexasSunshine | Reviewed this property |
Sky front is panoramic view of the ocean and the ocean view is not. Our spring break is March 11-15, not sure when college spring break is but they won’t book here !
0
Votes
Room Tips
"We were on the 4th floor facing inward to the resort but also had amazing ocean view. Loved our room and the..."
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"Make sure you request a building with elevator if stairs are a problem. Ask for room away from crowds so you..."
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"ocean front rooms or swim ups are amazing!"
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"The club tower has the best views"
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