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Hyatt Ziva Cancun

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Hyatt Ziva Cancun
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3,393 Reviews from our TripAdvisor Community

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Showing 2,809: English reviews
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Wolcott, Connecticut
Reviewed yesterday NEW

Well this is our seventh all-inclusive vacation ,and have to say it was the best. The resort has many room options. We stayed in the Turquoize Towers on the seventh floor. A very nice room with a great view from our balcony. We had a butler named David that was on call for us for anything that we needed to...

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Thank kuzma61
Blossvale, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

This was our 2nd time staying at a Hyatt Ziva (Puerto Vallarta last year), and again it was wonderful! The grounds are beautiful and the weather was amazing. We stayed at the Turquoize tower, which is an adults only section. A couple plus' to that was a rooftop infinity pool with an amazing view and an adults only bar. The...

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5Thank Carrie D
About Hotel's Favourite Review
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear Carrie D, Thank you for staying with us here at Hyatt Ziva Cancun, as well as taking the time to share this review with us. We are thrilled to learn that your stay with us was great experience, and that you liked our drinks, food, entertainment and Turquoize Adult Only Experience. Also, I am happy to read that you...

Palm Beach Gardens
Reviewed yesterday NEW

Loved the service! Treated like royalty. Food a tad hit or miss but not hard to find the great ones. Special place. Butler service was a treat. Plenty of different activities to choose from. Fun for all age groups

Review collected in partnership with Hyatt Hotels
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Thank Doug C
Allamuchy, New Jersey
Reviewed yesterday NEW

Remember to pack gentlemen slacks for the French restaurant it's the best ask for "Marco". 8 restaurants, to full from dinner not to worry there is a special place to go 1pm on to get desserts and a cafe that's open for that Latte too! 24/7 ( that's what it's called) a place to eat any meal and time buffet...

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Thank susanpa2017
Chicago, United States
Reviewed yesterday NEW

Review collected in partnership with Hyatt Hotels
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Thank 16sherrih
losa angeles, United States
Reviewed yesterday NEW

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Thank youngink2017
Webster, New York
Reviewed yesterday NEW

This was my second trip to this hotel and I want to go there again and again. Hyatt Ziva is everything that you would dream of from vacation. This place has great views and the food is amazing. You will not be disappointed booking your trip there. I never want to leave this place.

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Thank bpomp25
Boston, Massachusetts
Reviewed yesterday NEW

The Hyatt Ziva was a great experience - the staff were friendly and very kind; the pools, bars and beach were beautiful and fun. We would absolutely go again. Astor Gyra who lead morning yoga by the ocean and aqua cycling was wonderful. The water Zumba was fun and got you energized. Lots of food options and the Friday night...

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Thank Sonali D
Chicago, Illinois
Reviewed yesterday NEW

Great experience, staff was awesome, food was really good, very tranquil. The private cabanas are worth the money and our servers Jorge and Santiago were amazing!! We spent the entire trip at the resort and were very relaxed.

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Thank flydr
Reviewed yesterday NEW

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Thank garywT7687SW

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on a spectacularly scenic peninsula - surrounded by ocean on three sides - and designed in a tranquil village-like setting, Hyatt Ziva Cancun connects guests to the natural beauty of Cancun's coast with several unexpected delights along the way. ... more   less 

Additional Information about Hyatt Ziva Cancun

Address: Blvd. Kukulcan, Manzana 51, Lote. 7 | Zona Hotelera, Cancun 77500, Mexico (Formerly Dreams Cancun Resort & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $484 - $1,132 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Ziva Cancun 4.5*
Number of rooms: 547
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, BookIt.com, Hotwire, Hotels.com, Travelocity, Hyatt Hotels Corporation, HotelsClick, getaroom.com and TripOnline SA so you can book your Hyatt Ziva Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Cancun Resort & Spa
Dreams Hotel Cancun
Dreams Cancun Hotel
Camino Real Cancun
Dreams Cancun Mexico
Cancun Dream Resort
Dreams Resort Spa Cancun
Cancun Dreams Hotel
Dreams Resort Cancun Mexico
Hotel Style:
#7 Top resorts Hotel in Cancun
#7 On the Beach Hotel in Cancun
#7 Luxury Hotel in Cancun
#7 Spa Hotel in Cancun
#31 Romantic Hotel in Cancun
#33 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Ziva Cancun staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean Club view rooms were great”
sonalid2014, 24 Apr 2017 | Read review
“Rooms are rater small.”
ROGALA1, 23 Apr 2017 | Read review
“Higher floors on the dolphin side are recommended.”
Chris722014, 23 Apr 2017 | Read review
“Higher level floors for a better view!”
BandBofPA, 21 Apr 2017 | Read review
“We chose a corner suite that was in the turquoise tower, great views, can't say enough.”
MickeyB22, 20 Apr 2017 | Read review
5 of 5