Blvd. Kukulcan, Manzana 51 Lote 7, Cancun 77500 Mexico
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#17 of 275 hotels in Cancun
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2023 Travellers' Choice Best of the Best
Located on a spectacularly scenic peninsula - surrounded by ocean on three sides - and designed in a tranquil village-like setting, Hyatt Ziva Cancun connects guests to the natural beauty of Cancun's coast with several unexpected delights along the way.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Aerobics
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Rooftop bar
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Outdoor fireplace
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Romantic
Languages Spoken
Spanish
Location
82Good for walkers
Grade: 82 out of 100
32Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Blvd. Kukulcan, Manzana 51 Lote 7, Cancun 77500 Mexico
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The resort was beautiful and the staff were amazing. I would highly recommend this resort for anyone interested in relaxation or night life with stunning views! My family of 7 had a great time whether we rented a cabana, rented a pier or just hung out by the pool.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
I stayed at the Hyatt Ziva in Cancun for 5 nights as a wedding guest. This trip and stay was outstanding from the moment I arrived in the shuttle. The staff is exceptional and willing to do whatever it takes to accomodate you. There was so much to do - from the pools, to the ocean, to the dolphin exhibit, you were never bored. I would stay here again if I return to Cancun.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
10 Helpful votes
Helpful
You will love this resort. The beach is beautiful. The food is good. There are plenty of activities. Most off all, you will love the people you meet on all teams and the service you receive will be top notch.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
If you are looking for a luxury all inclusive in Cancun - this is your resort! The resort has the best location in the hotel zone at the northern tip - so it feels much more private than the other hotels that have resorts on both sides of them - and Hyatt Ziva has beautiful ocean views from almost every angle. The staff is top notch and the food is the best I've had at any all inclusive resort. Don't miss the french restaurant (must be over 18) the flaming desert prepared table side is fabulous. I highly recommend renting a cabana by the beach for couples looking to relax, watch the waves, and be pampered all day. Renting jet skis and swimming with dolphins are great if you are looking for some fun activities for teens and adults. We stayed in the Club tower which is beautiful, clean and well maintained. Overall a top notch vacation. We will definitely be back again!…
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This brand of hotel is my family's favorite. We have stayed at 3 different Ziva resorts and they are all amazing. The staff at Cancun Ziva is no different!! They are so incredibly attentive and caring it is incredible. A big shoutout to Roberto from guest services who literally tracked us down by my wife's facebook post looking for baby wipes, he called us during dinner to find out where we were and brought them to us!! Absolutely top notch customer relations!! A few more shoutouts go to Jorge from the pool bar, Sarai, Guillermo, Luis, and Hervik from poolside services, and Emmanuel and Tommy from entertainment team. These people made our stay absolutely perfect!! 10/10 recommend!!
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We have stayed at this property 5 times and each time it is amazing! We love the adults only tower and the kayaking! Wonderful place for families with varied activities and great food choices! Some of my favorite things were the fish tacos at Habeneros, mango on a stick at the outside grill and the fresh churros from the churro cart!
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
High school graduation trip for my son and 5 of his friends and their families…resort was very nice, good food and activities for everyone…room were kept very clean and refrigerator was always stocked!
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed at the Hyatt Ziva from May 24th-31st. We thoroughly enjoyed the food along with the accommodations. The staff were very friendly and the beach was clean unlike other resorts. We also enjoyed the swim up bar.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hyatt Ziva sets up true benchmark for hospitality. Great service, amenities, staff and location. I’ll like to start with works of Hyatt more often. This review comes from a bonvoy Marriott lifetime member.
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My wife and I stayed in at Hyatt Ziva Cancun Resort for almost a week and everything about our experience was phenomenal. The food and entertainment we great and we especially loved the activities throughout the day and the fitness programs that we were able to take part in. The overall service that we experienced was remarkable. We will be going again!
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$553 - US$734 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dreams cancun resort & spa, dreams hotel cancun, dreams cancun hotel, camino real cancun, dreams cancun mexico, cancun dream resort, dreams resort spa cancun, cancun dreams hotel, dreams resort cancun mexico
FORMERLY KNOWN AS
Dreams Cancun Resort & Spa
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
547
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Claim Your ListingHYATT ZIVA CANCUN: UPDATED 2023 Resort Reviews, Price Comparison and 12,897 Photos (Mexico) - Tripadvisor
Frequently Asked Questions about Hyatt Ziva Cancun
Which popular attractions are close to Hyatt Ziva Cancun?
Nearby attractions include Palazzo Cancun (0.4 km) and Maritini Mix (0.4 km).
What are some of the property amenities at Hyatt Ziva Cancun?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Hyatt Ziva Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Ziva Cancun?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Hyatt Ziva Cancun?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hyatt Ziva Cancun?
Conveniently located restaurants include Restaurante Mediterráneo Cancún, Hacienda el Mortero Restaurant, and El Timón de Cancún ZH.
Are there opportunities to exercise at Hyatt Ziva Cancun?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hyatt Ziva Cancun have airport transportation?
Yes, Hyatt Ziva Cancun offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Hyatt Ziva Cancun offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hyatt Ziva Cancun?
Many travellers enjoy visiting Zona Arqueologica El Rey (7.8 km) and Scorpion’s Temple (3.4 km).
Does Hyatt Ziva Cancun have any great views?
Yes, guests often enjoy the harbour view available here.