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Hyatt Ziva Cancun

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Hyatt Ziva Cancun
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2,352 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Ziva Cancun
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Showing 1,949: English reviews
Worcestershire
Reviewed 2 days ago NEW

This Hotel is Magnificent we travel around a lot and this is one of the best hotels we have stayed at for the facilities ,quality of food throughout and top class beverages. The Hotel is surrounded by Blue Sea and our room Ocean View Sea Front Ziva King was excellent 4th or 5th Floor are Excellent we could open our...

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Helpful?
Thank ljpworcs
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear ljpworcs, It is a true pleasure to learn that we were able to exceed your expectations during your recent stay with us. Thank you for your kind words regarding our associates and the exceptional service they provided you with. We will be honored to welcome you back soon. Sincerely, with the Service from the Heart Alexandre de Brouwer General...

Chicago, United States
Reviewed 2 days ago NEW

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Helpful?
Thank misethl
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Riverside, California
Reviewed 3 days ago NEWvia mobile

My girlfriend and I traveled to Cancún in December to break up our usual Cabo vacation destination. All I can say is WOW! The Hyatt Ziva is the place to stay! This is an all inclusive hotel and the food was amazing! There are numerous restaurants to choose from with many different cousines. We spent a majority of our day...

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Helpful?
1Thank CliveBarker456
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear Clive, Thank you for your preference and this excellent review. We are thrilled this stay has been such a positive experience for you and your girlfriend and that you enjoyed the service provided by our associates, highlighting Francisco, Leticia and Lydia. We will be delighted to welcome you back on your next visit to Cancun. Sincerely, with the Service...

Sydney, Australia
Reviewed 3 days ago NEW

Hyatt Ziva was absolutely amazing. My husband and I enjoyed every minute. How many resorts have a dolphin pool?? The resort has a great range of restaurants (we especially loved the French restaurant) and the staff were amazing. We were upgraded on arrival and recieved a room which overlooked the beach. Can't wait to come back!

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Helpful?
Thank Deanne G
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear Deanne, Thank you for these kind words regarding your recent stay in Hyatt Ziva Cancun. We are pleased to read that we exceeded your expectations, and that we will have the chance to welcome you back for another great vacation. Sincerely, with the Service from the Heart, Alexandre de Brouwer General Manager

Houston, United States
Reviewed 3 days ago NEW

We stayed at the resort for 3 nights. The location of this hotel is just beyond comparison, right at the banks of the ocean surrounded by it on 3 sides. We could see ocean and beach from our balcony and through our window in the room. Yes, our room at a window as well! The staff was very courteous and...

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Helpful?
Thank gauravt201
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear gauravt201, Thank you for choosing us as your host. It fills us with joy to know that you had a great vacation overall, enjoying the privileged location and service provided to you. Your suggestions are very valuable to us, and have been shared with our F&B Director and Executive Chef for their review. We hope to have a pleasure...

NYC
Reviewed 3 days ago NEWvia mobile

This was our second stay at the resort this year. The first twenty minutes of our stay the staff remembered us and treated us like family! It was so nice of them and amazing to see they knew exactly who we were! Some of the staff made such an impression on us. Rubelsi was so attentive to us and an...

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Helpful?
Thank Amy A
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear Amy, It is a true pleasure to learn that we were able to exceed your expectations during your recent stay with us. Thank you for your kind words regarding our associates and the exceptional service they provided you with. Your comment will allow me to thank Rubelsi, Esperanza, Dickman, Omar and Juan Carlos personally for their dedication. We will...

Austin
Reviewed 3 days ago NEW

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Thank rbita
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

lancashire uk
Reviewed 3 days ago NEWvia mobile

Fantastic service from Rigoberto at the ceviche restaurant on the beach. Great cocktails, amazing tacos and views to die for. Highly recommend the Yucatan style fish. Great guacamole and don't forget to ask for the habanero sauce. We'll be back!

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Helpful?
Thank jennieasp
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear Jennie, Thank you for being our guest, and for letting us know that we managed to exceed your expectations in all aspects. Thank you for your kinds comments. Will be a pleasure to host you during your next visit. Sincerely, with the Service from the Heart, Alexandre de Brouwer General Manager

Reviewed 3 days ago NEW

From the moment we stepped onto the property to the moment we left service, food, activities, everything was beyond on point. We, two adult friends, booked the Club level and I wouldn't have done it any other way. Upon arrival our luggage was taken and we were escorted around the property, with drinks, to our private check-in. I had mentioned...

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Helpful?
Thank BHoboken
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear BHoboken, Thank you for staying with us, and for taking your time to share your experience with us. We are grateful for your comments; it is great to hear that you enjoyed your stay, and that you found your accommodation to be comfortable and restaurants to offer plenty of variety. Also, thank you for recognizing our efforts to provide...

Houston TX
Reviewed 3 days ago NEW

This is the perfect place for singles, couples and especially families traveling to Cancun. Lots of restaurant choices-Asian, Mexican, French, Italian, a Grill, and Buffet besides options during the day provided by 'food trucks' onsite. Entertainment nightly and a beautiful calm beach in addition to their large pools.

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Helpful?
Thank weddingmoons
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear weddingmoons, We were honored to host you, and are happy to read that you had a wonderful vacation. Thank you for your generous comments regarding our food options and entertainment. We will eagerly wait for your return. Sincerely, with the service from the Heart, Alexandre de Brouwer General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on a spectacularly scenic peninsula - surrounded by ocean on three sides - and designed in a tranquil village-like setting, Hyatt Ziva Cancun connects guests to the natural beauty of Cancun's coast with several unexpected delights along the way. ... more   less 

Additional Information about Hyatt Ziva Cancun

Address: Blvd. Kukulcan, Manzana 51, Lote. 7 | Zona Hotelera, Cancun 77500, Mexico (Formerly Dreams Cancun Resort & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $524 - $1,357 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Ziva Cancun 4.5*
Number of rooms: 547
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, BookIt.com, Hyatt Hotels Corporation, Travelocity, Odigeo and Priceline so you can book your Hyatt Ziva Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Cancun Resort & Spa
Dreams Hotel Cancun
Dreams Cancun Hotel
Camino Real Cancun
Dreams Cancun Mexico
Cancun Dream Resort
Dreams Resort Spa Cancun
Cancun Dreams Hotel
Dreams Resort Cancun Mexico
Hotel Style:
#7 Luxury Hotel in Cancun
#7 Spa Hotel in Cancun
#7 Top resorts Hotel in Cancun
#7 On the Beach Hotel in Cancun
#31 Romantic Hotel in Cancun
#33 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Ziva Cancun staff and other travellers.
470 questions
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Questions? Get answers from Hyatt Ziva Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room is good”
 of 5 bubbles fred918, 9 Dec 2016 | Read review
“Ocean view”
 of 5 bubbles mauld, 8 Dec 2016 | Read review
“Oceanview is terrific. they do have an 'adult only' building and pool.”
 of 5 bubbles weddingmoons, 7 Dec 2016 | Read review
“Make sure the room is not a "connecting room".”
 of 5 bubbles annaz909, 7 Dec 2016 | Read review
“Go with oceanfront! I loved it!”
  • The moon was too high to be included in the picture, but you see the reflection on the ocean
 of 5 bubbles ericnQ8550HH, 6 Dec 2016 | Read review
5 of 5
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