We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Presidente InterContinental Cancun Resort

Save
Traveller (2383)
Room & Suite (963)
Storyboard
Overview
  • Excellent61%
  • Very good26%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“the club lounge”(83 reviews)
“le cap”(22 reviews)
“great beach”(93 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Offers from Presidente InterContinental Cancun Resort
Special Offer: Book Direct and Save
Hotel deals
Offers from Presidente InterContinental Cancun Resort
Special Offer: Book Direct and Save
Hotel deals
{"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Reviews (2,678)
Filter reviews
1,604 results
Traveller rating
909
449
122
74
50
Traveller type
Time of year
LanguageEnglish
More languages
909
449
122
74
50
Show reviews that mention
All reviewsthe club loungele capgreat beachhotel zonecancun resortcalm waterswhite sandbreakfast buffetocean viewbusiness centerbeach barbus stopthe general managerplenty of chairsplaya del carmenadult poolcoco bongo
FilterEnglish
Updating list...
1 - 5 of 1,604 reviews
Reviewed 2 days ago via mobile

We stayed for a week with an infant and a toddler. The beach is great, actually the very best in Cancún! Pools are fine, but cold if the weather is windy. It would me great that the whirpools were heated! The staff is very friendly...More

Thank BaMuPe
Hotel's Favourite
Reviewed 3 February 2018

Have been visiting this resort about 3 times a year for 18 years; visiting Cancun at least annually for 38 yrs. Have visited many upscale resorts around the world. we keep coming back to Presidente because it is a very friendly, well managed resort on...More

8  Thank Ed B
Response from PIC_Cancun, General Manager at Presidente InterContinental Cancun ResortResponded 6 February 2018

Dear Mr. Bedrosian, Thank you for your amazing comments regarding our customer service. We are glad we exceeded your expectations and our staff went out of their way to assist you. We are thrilled you loved your stay. Please be our guest for many many...More

Reviewed 3 days ago

We come here from the US frequently, both business and pleasure. The front desk staff sets the positive, responsive tone for the entire resort. Mr. Jonathan Montalvo, assisted by Ms. Maritza Carrasco and Mr. Gabriel Garza deserve special recognition. They go "above-and-beyond" to make check-in...More

Thank Kelly L
Reviewed 5 days ago via mobile

I have to say that I was very disappointed. The very first thing I did when I got to the hotels front desk was to ask for help for an earlier check in because our daughter was sick. I also asked for help making a...More

1  Thank ABCFTRIP
Reviewed 6 days ago

Just excellent on all fronts and service was just perfect. We paid extra for lounge access and an Ocean view room, this was just also very good value. The room had a lot of space, very clean and with great sea views from our own...More

Thank Gman558
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Beachfront
Pool
Room Service
Free Internet
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Adult pool
Outdoor pool
Details
Price range
US$166 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Cancun
#19 On the Beach Hotel in Cancun
#19 Top resorts Hotel in Cancun
#20 Luxury Hotel in Cancun
#24 Family Hotel in Cancun
#31 Business Hotel in Cancun
#38 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$166 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Cancun
#19 On the Beach Hotel in Cancun
#19 Top resorts Hotel in Cancun
#20 Luxury Hotel in Cancun
#24 Family Hotel in Cancun
#31 Business Hotel in Cancun
#38 Romantic Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (2383)
Room & Suite (963)
Pool & Beach (735)
Dining (261)
Amenities (129)
Business Centre & Event Rooms (13)
Family and Play Areas (6)
Questions & Answers
Ask a question
Maria Elena C
15 April 2018|
AnswerShow all 2 answers
Response from Jerome C | Reviewed this property |
No it does not however the will bring drinks to you poolside for a tip.
0
Votes
Robbie L
6 March 2018|
AnswerShow all 2 answers
Response from jorgekokin | Reviewed this property |
The cost is 230 pesos for day they gave some time for free access , I think is about who is the person at the time check in
1
Vote
Room Tips
"Even numbers have ocean view, floors 4+ odd numbers have nice view of lagoon and hotel zone."
Read review
"sea views are well worth the extra cost"
Read review
"Pay the extra money for the 6th Floor Club Room Ocean View"
Read review
"Best view: Ocean Front"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing