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All reviewsthe club loungele capgreat beachhotel zonecancun resortcalm waterswhite sandbreakfast buffetocean viewbusiness centerbeach barbus stopthe general managerplenty of chairsplaya del carmenadult poolcoco bongo
We stayed for a week with an infant and a toddler. The beach is great, actually the very best in Cancún! Pools are fine, but cold if the weather is windy. It would me great that the whirpools were heated!
The staff is very friendly...More
Have been visiting this resort about 3 times a year for 18 years; visiting Cancun at least annually for 38 yrs. Have visited many upscale resorts around the world. we keep coming back to Presidente because it is a very friendly, well managed resort on...More
8 Thank Ed B
Response from PIC_Cancun, General Manager at Presidente InterContinental Cancun ResortResponded 6 February 2018
Dear Mr. Bedrosian,
Thank you for your amazing comments regarding our customer service. We are glad we exceeded your expectations and our staff went out of their way to assist you. We are thrilled you loved your stay.
Please be our guest for many many...More
We come here from the US frequently, both business and pleasure. The front desk staff sets the positive, responsive tone for the entire resort. Mr. Jonathan Montalvo, assisted by Ms. Maritza Carrasco and Mr. Gabriel Garza deserve special recognition. They go "above-and-beyond" to make check-in...More
I have to say that I was very disappointed. The very first thing I did when I got to the hotels front desk was to ask for help for an earlier check in because our daughter was sick. I also asked for help making a...More
Just excellent on all fronts and service was just perfect. We paid extra for lounge access and an Ocean view room, this was just also very good value. The room had a lot of space, very clean and with great sea views from our own...More