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Iberostar Cancun

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Traveller (5965)
Pool & Beach (1119)
Room & Suite (909)
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Overview
  • Excellent65%
  • Very good24%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“star friends”(326 reviews)
“gourmet restaurant”(177 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,026)
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3,460 results
Traveller rating
2,067
900
330
96
67
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LanguageEnglish
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2,067
900
330
96
67
Show reviews that mention
All reviewsstar friendsgourmet restaurantspecialty restaurantssteakpool barguest servicesbalcony roommagic showocean viewkids clubdinner reservationsentertainment staffthe main hotelprivate poolwater polomain buffetevening shows
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1 - 5 of 3,460 reviews
Reviewed 2 days ago via mobile

I would like to personally thank the concierge who always found us spots for dinner reservations. You guys are simply amazing. Frank and Noe, thank you for taking the time to go over what Iberostar stands for and what the company has to offer. Mario...More

3  Thank Mystiann
Response from Quality Manager I, Quality Manager at Iberostar CancunResponded today

Dear guest, First of all, we would like to thank you for sharing your opinion about your recent stay with us at IBEROSTAR Cancun. It pleases us to read that the attentive and friendly service of our staff, the culinary experience and entertainment activities lived...More

Reviewed 3 days ago via mobile

My husband and I returned after four wonderful days at the Iberostar Cancun. It is a beautiful resort, very well maintained, very clean and the people who work there make a difference with their kindness, from the reception, the girls who attend de coffee shop...More

3  Thank Rao1104
Response from Quality Manager I, Quality Manager at Iberostar CancunResponded yesterday

Dear guest, Thank you for choosing us and for taking the time to share your experience about your recent stay at IBEROSTAR Cancun. We are truly pleased that we have left such a good impression on you during your stay and it is great that...More

Reviewed 3 days ago

I'm probably just reinforcing what a lot of other travelers say, but here's our 2 cents... Room: Pretty nice balcony room on the 1st Floor, poolside. We ended up with this expected room (although still no King bed), AFTER we had a problem receiving the...More

1  Thank G1626DSalexanderp
Response from Quality Manager I, Quality Manager at Iberostar CancunResponded today

Dear guest, Thank you so much for taking the time to share a detailed review about your recent stay with us at IBEROSTAR Cancun. It is an honor to know that you had an amazing time and that we were able to meet your expectations,...More

Reviewed 4 days ago

Stayed April 9 to 17th in a swimsuit suite and will speak to that experience in a minute. As to the resort in general it is excellent and they generally do everything right. Because it is on the smaller size you are a little restricted...More

2  Thank pauljames403
Response from Quality Manager I, Quality Manager at Iberostar CancunResponded 3 days ago

Dear guest, On behalf of the entire team and management of IBEROSTAR Cancun, we want to thank you for sharing your detailed review about your recent experience at our resort. We could not be happier to know that you had a wonderful stay with us...More

Reviewed 5 days ago via mobile

My husband and I stayed here from April 11th through the 16th for a friend’s wedding. We had such an amazing time. We stayed in the Garden Villas on the 3rd floor and ALSO HAD OCEAN VIEW from our room (room 3037). It was like...More

2  Thank Lisa M
Response from Quality Manager I, Quality Manager at Iberostar CancunResponded 3 days ago

Dear guest, Thank you for staying with us at IBEROSTAR Cancun on your recent vacations. It is an honor to read about how much you and your husband enjoyed your experience with us. We are pleased to know that you were delighted with our facilities,...More

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Most Booked Properties in Cancun, Mexico
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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free Internet
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$223 - US$1,011 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Cancun
#17 Romantic Hotel in Cancun
#21 Business Hotel in Cancun
#22 Top resorts Hotel in Cancun
#23 Luxury Hotel in Cancun
#24 On the Beach Hotel in Cancun
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$223 - US$1,011 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Cancun
#17 Romantic Hotel in Cancun
#21 Business Hotel in Cancun
#22 Top resorts Hotel in Cancun
#23 Luxury Hotel in Cancun
#24 On the Beach Hotel in Cancun
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (5965)
Pool & Beach (1119)
Room & Suite (909)
Dining (420)
Family and Play Areas (147)
Amenities (79)
Business Centre & Event Rooms (30)
Questions & Answers
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Room Tips
"poolside, with balcony"
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"Swim ups the way to go"
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"All rooms have a sea view so great,"
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"Request room facing Southward. A new building under construction to the North could be noisy if on the North..."
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