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Iberostar Cancun

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#17 of 182 Hotels in Cancun
Certificate of Excellence
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Iberostar Cancun
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4,071 Reviews from our TripAdvisor Community

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Showing 2,931: English reviews
New Haven, Connecticut
Reviewed yesterday NEW

We'll staffed, clean, affordable and great location. Beach and accommodations were terrific. Nice dining and food is available at all hours. Extremely relaxing, great beach with plenty of space and wonderful morning sunrise walks. Very pleasant, great for families and couples. January is an excellent time of the year to go, perfect weather, not too hot - mid to upper...

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Helpful?
Thank eliz B
Airdrie, United Kingdom
Reviewed 3 days ago NEWvia mobile

Thoroughly enjoyed my two weeks at this hotel. Staff, activities and facilities were excellent. We were lucky enough to have a room right at the top of the hotel overlooking the pool and the sea area, which was absolutely brilliant, and beautiful to wake up to each morning. Food was amazing. We only used the a la carte restaurants once...

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1Thank SGM2210
Indianapolis, Indiana
Reviewed 6 days ago NEWvia mobile

Overall, this was a nice hotel, but there were definitely some issues you'll want to be aware of: Rooms: We travelled with another couple & both of us checked in early for ocean view rooms, that we paid a premium for. Our room was ready, & their room was not. We went up to our room, only to find the...

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2Thank Sunspr
Quality manager I, Quality Manager at Iberostar Cancun, responded to this review

Dear guest, First of all, we would like to thank you for sharing your experience at IBEROSTAR Cancun. We are glad to know that our specialty restaurants and the staff service at the bars went at your expectations. Also we appreciate your feedback about your experience at the SPA, we will make sure to share your comments with the staff....

Reviewed 6 days ago NEWvia mobile

The hotel is clean and the grounds are pretty. The food and restaurants are average. We were there in December so the ocean was very wavy and we couldn't swim at this location. On the plus side though, they had bottled beer in the main lobby bar. I would go back to the Iberostar Cancun.

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Thank biffgibbs
Reviewed 6 days ago NEW

We went to this hotel nov16 to 28 2016 our room was 504 beautiful view and very clean The buffet could have been better The c Japanese restaurant was fun! Entertainment very good service very good the only complaint was construction outside our window and renovations in the room beside Quickly the moved us to a villa We enjoyed this...

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1Thank KarinnPaul
Fort Lauderdale, Florida
Reviewed 6 days ago NEW

Don't really have much to say. There's not much I can complain about as this was an all expense paid trip from my work. The one complaint that I can give was the quality of the food. I'm not exactly a picky eater, but there wasn't much for me to eat during my stay. Everything was really bad. With it...

Review collected in partnership with Iberostar
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Thank Swatshaker392
Toronto, Canada
Reviewed 1 week ago via mobile

Ok resort, not what we will typically choose. Normally we go for adults only, but we were here for a wedding. However our beachfront villa makes up for it. The room is a bit outdated but the outdoor area was great. A private pool shared by 6 rooms, but we never see our neighbours much. The room is right on...

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1Thank catchancatchan
Vancouver, Canada
Reviewed 1 week ago

We stayed at Iberostar Cancun with young children for a family reunion over 6 nights. All in all there were 10 adults and 3 small children. It was a perfect location for our needs - easy access to food, clean and spacious pools and an accessible beach. The rooms were clean and comfortable. The service was excellent all throughout the...

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Thank Hari R
Central Italy
Reviewed 1 week ago

The resort is a real all inclusive resort. Food and restaurant service is good with various types of food. All the resort is clean and the staff is kind and helpful. Pools are larges and of various types for kids, children and adults. The room were we spend 4 nights were a bit old but always clean and spacious. A...

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Thank giachig
A TripAdvisor Member
2 reviews
3 helpful votes
Reviewed 1 week ago via mobile

Stayed for 4 nights at this all inclusive resort right on the beach. Traveled with 2 friends for a girls vacation and wanted a place on the beach with things to do on and off the resort. We upgraded to a room with a walk out pool and it was gorgeous. Rooms were clean and comfortable. Beyond the pool was...

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3Thank A TripAdvisor Member

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Iberostar Cancun

Address: Blvd Kukulcan Km 17, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $357 - $960 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Cancun 4*
Number of rooms: 426
Reservation Options:
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Also Known As:
Iberostar Cancun Hotel Cancun
Hilton Cancun Hotel
Hilton Golf Spa Resort Cancun
Hilton Cancun Resort
Hotel Style:
#4 Family Hotel in Cancun
#16 Top resorts Hotel in Cancun
#17 Romantic Hotel in Cancun
#17 On the Beach Hotel in Cancun
#17 Luxury Hotel in Cancun
#22 Business Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Cancun staff and other travellers.
672 questions
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Questions? Get answers from Iberostar Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beach view, great sunrises.”
 of 5 bubbles elizB_13, 22 Jan 2017 | Read review
“Don't go here for first time to mexico”
 of 5 bubbles KarinnPaul, 17 Jan 2017 | Read review
“Ask for sea facing rooms with balcony - you will also face the pool area but the noise doesn't carry into the room”
 of 5 bubbles HariR620, 16 Jan 2017 | Read review
“possibly on the right end side rooms looking at the sea”
 of 5 bubbles giachig, 16 Jan 2017 | Read review
“Get a room over looking the pools. Much better view & not noisy.”
  • Bath tub, with half glass. Kind of strange that the glass only covered partway, hence leaks
 of 5 bubbles LASCMojo, 12 Jan 2017 | Read review
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