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Iberostar Selection Cancun

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Blvd Kukulcan Km 17, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
22 people are viewing this hotel
Iberostar.com
US$238
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US$279
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US$280
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (7980)
Pool & Beach (1521)
Room & Suite (1163)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 08/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Selection Cancun
Updated 08/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#51 of 256 hotels in Cancun
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
See why so many travelers make Iberostar Selection Cancun their all-inclusive resort of choice when visiting Cancun. Providing an ideal mix of value, comfort and convenience, it offers a romantic setting with an array of amenities designed for travelers like you. Guest rooms offer amenities such as a flat screen TV, a minibar, and a refrigerator, and guests can go online with free internet access offered by the all-inclusive resort. Iberostar Selection Cancun features a concierge and room service, to help make your stay more enjoyable. The property also boasts a pool and free breakfast. If you are driving to Iberostar Selection Cancun, free parking is available. For those interested in checking out Avenida Kukulkan (2.6 mi) while visiting Cancun, Iberostar Selection Cancun is a short distance away. While visiting Cancun, you may want to try some lobster at one of the nearby restaurants, such as Harry's Cancún, Puerto Madero, or Porfirio's Cancún. We’re sure you’ll enjoy your stay at Iberostar Selection Cancun as you experience all of the things Cancun has to offer.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Golf course
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Tennis court offsite
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Telephone
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Green
Languages Spoken
English, Spanish
6820Reviews1332Q+A100Room tips
Traveller rating
  • 4,379
  • 1,543
  • 574
  • 169
  • 162
Time of year
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Popular mentions
KattieG91 wrote a review 6 May
Cathedral City, California1 contribution
The staff at this hotel truly understands what great hospitality looks like. They are very attentive, genuinely happy to do their jobs, and give great suggestions of things to do. I would definitely rebook here. Isa is lovely she is at the concierge stand and helped with booking our dinner reservations as well as giving us suggestions on things to do outside of the hotel. Guadalupe the bellman seemed to always appear right when we needed him and was very helpful. Javier the security guard was a great conversationalist. Would definitely return.
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Review collected in partnership with Iberostar
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Quality Manager Iberostar Mexico, Propietario at Iberostar Selection Cancun
Responded yesterday
Dear guest, We would like primarily to thank you for choosing Iberostar Selection Cancun for your recent holiday and also for taking the time to share your opinion. Every day is a new challenge for us, based on our passion for providing our guests with an environment similar in comfort to a home away from home and we couldn’t be happier to know that thanks to the efforts of our staff your vacation experience with us was wonderful. So again, we thank you for sharing this positive review with us and we hope to welcome you back again soon. Best Regards, Quality Manager Iberostar Selection Cancun
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Kris R wrote a review 6 May
1 contribution
Very clean and excellent staff , the view from the room to the beach was beautiful . The staff was very precautious during the pandemic making sure every thing was safe and the star friends friends team was also amazing with customer service.
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Date of stay: May 2021Trip type: Travelled with friends
Helpful
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Response from Quality Manager Iberostar Mexico, Propietario at Iberostar Selection Cancun
Responded yesterday
Dear guest, We would like first of all to thank you for your kind review of your recent holiday at Iberostar Selection Cancun. Such a friendly review of our hotel is, of course, a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts. Again we thank you for your pleasant review of our hotel and hope that Iberostar will continue to provide you with excellent holiday experiences in the future. Best Regards, Quality Manager Iberostar Selection Cancun
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noemy s wrote a review 6 May
1 contribution
Very great customer service, friendly staff. The pool was very clean all day long, the beach was amazing. They took COVID protocol seriously. Cleaning all the areas and providing COVID testing. The Star Friends team are very kind and sweet people. You will have great time!
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Date of stay: May 2021Trip type: Travelled with friends
Helpful
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Response from Quality Manager Iberostar Mexico, Propietario at Iberostar Selection Cancun
Responded yesterday
Dear guest, First of all, we would like to thank you for taking the time to share your wonderful impressions of your stay Iberostar Selection Cancun. It is of great importance to us that our guests appreciate our well-thought-out holiday concept. Our day to day efforts is to help guarantee our guests can experience the highest levels of comfort with an equally pleasant atmosphere. Again we thank you for sharing this fabulous review of our hotel and we hope to welcome you back again in the not too distant future. Best Regards, Quality Manager Iberostar Selection Cancun
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Toddblack2 wrote a review 6 May
Bakersfield, California1 contribution
Many things not working. Room door couldn't be locked with deadbolt. Shower wouldn't drain properly elevators broke down.. Meals at the upscale restaurants were terrible except the Japanese restaurant which was quite good.. Employees asked us for reviews every time we set down to the point of being quite irritating.
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Review collected in partnership with Iberostar
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Quality Manager Iberostar Mexico, Propietario at Iberostar Selection Cancun
Responded 2 days ago
Dear guest, Thank you for giving us the opportunity to host you on your recent vacations. As we daily strive to offer our guests the best possible experience, we regret to know that you did not fully enjoy your stay with us. Allow us to mention that our Maintenance team does everything in their hands to keep our facilities in tip-top conditions for our guests’ enjoyment, nonetheless, we will forward your observations for a proper follow-up. Please know that our guests’ feedback is an invaluable tool to improve our service and your input will allow us to identify the areas where we have room for improvement. We hope to have a new opportunity to host you to change your perception of our Resort and turn it into a wonderful experience. Kind regards, Quality Manager Iberostar Selection Cancun
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jess wrote a review 5 May
North Providence, Rhode Island2 contributions
Me and my family had a wonderful experience at the Iberostar Selection Cancún. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! I specially want to thank Johnatan Centeno (pool concierge) who made our visit extra special and fun! Thank you. Will recommend to my all my friends and colleagues ☺️
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Date of stay: May 2021Trip type: Travelled with family
Helpful
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Response from Quality Manager Iberostar Mexico, Propietario at Iberostar Selection Cancun
Responded 2 days ago
Dear guest, We really do appreciate the time and effort you have taken to share this opinion of your recent holiday at our hotel. It is always fabulous for us to receive such complimentary reviews like yours. We have treated your description as a success story and your comments confirm that we are definitely on the right track with our numerous efforts and our attention to detail. We, therefore want to thank you again for your excellent review and will be delighted to welcome you back to one of our hotels in the near future. Best Regards, Quality Manager Iberostar Selection Cancun
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Previous
PRICE RANGE
US$213 - US$515 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar cancun hotel cancun, hilton cancun hotel, hilton golf spa resort cancun, hilton cancun resort
FORMERLY KNOWN AS
Iberostar Cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
426
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Frequently Asked Questions about Iberostar Selection Cancun
Which popular attractions are close to Iberostar Selection Cancun?
Nearby attractions include Parque Maya Tours (0.9 km), Playa Delfines (0.6 km), and Mayan Museum of Cancun (0.9 km).
What are some of the property amenities at Iberostar Selection Cancun?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Iberostar Selection Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Selection Cancun?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Iberostar Selection Cancun?
Yes, free parking is available to guests.
What are some restaurants close to Iberostar Selection Cancun?
Conveniently located restaurants include Bacoli Tratoria, Condimento Restaurant, and Pina Colada Restaurant.
Are there opportunities to exercise at Iberostar Selection Cancun?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Iberostar Selection Cancun have an airport shuttle?
Yes, Iberostar Selection Cancun offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Iberostar Selection Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Iberostar Selection Cancun offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Iberostar Selection Cancun?
The staff speaks multiple languages, including English and Spanish.