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06/08/2017 07/08/2017
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    Sun Palace

    Blvd. Kukulcan Km 20 | Zona Hotelera, Cancun 77500, Mexico
    Hotel website
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    Best prices for your stay
    06/08/2017 07/08/2017
    US$595
    US$597
    US$595
    Traveller (7407)
    Room & Suite (1920)
    Pool & Beach (1587)
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    Overview
    • Excellent74%
    • Very good19%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “oriental lounge” (188 reviews)
    “el alamo” (168 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sun Palace
    Special Offer: $1500 Resort Credit
    Hotel deals
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    The Ritz-Carlton, Cancun
    2,778 reviews
    #3 of 175 hotels in Cancun
     
    Hard Rock Hotel Cancun
    9,378 reviews
    #10 of 175 hotels in Cancun
     
    NIZUC Resort and Spa
    2,224 reviews
    #2 of 175 hotels in Cancun
     
    Club Med Cancun Yucatan
    5,080 reviews
    #22 of 175 hotels in Cancun
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (6,034)
    Traveller rating
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    1 - 5 of 5,292 reviews

    Reviewed 3 days ago via mobile

    The hotel is nice and it's a quiet location but the service is ridiculous 1 hour to get any food at any of the restaurants. Limited menu. Resort credit is a joke. I won't be back that's for sure. Not sure how this place has...More

    1  Thank bperes
    Reviewed 3 days ago

    We returned at the end of June after a 3 year absence. This time we were celebrating a birthday and as I emailed Senor Winkler with the details, all was well looked after. Selma in public relations also did a fine job in making sure...More

    1  Thank lmcg40
    Reviewed 5 days ago via mobile

    We really enjoyed ourselves: I fell in love with the beach, its sand and the Caribbean sea. The hotel was faultless as well, great service. My favorite was the Italian restaurant, very good food and high standards service, no shorts or sleeveless t-shirts for men...More

    3  Thank Lesia S
    Response from pwinkler, General Manager at Sun PalaceResponded 4 days ago

    Being such a traveler, your opinion counts double. You've been places I never even heard of! It is always a delight to be able to have such diverse company that enjoys our service and installations. I hope to have the honor of another of your...More

    Reviewed 6 days ago

    Cancun Sun Palace was amazing we love the beach and the infinity pools we would definitely recommend this place to friends and family we will be going back and staying at the sun palace or possibly the le blanc which is supposed to be also...More

    Review collected in partnership with this hotel
    2  Thank Debora k
    Response from pwinkler, General Manager at Sun PalaceResponded 4 days ago

    Thank you for your kind visit and for sharing your good word of our services and installations. As long as you reserve at Palace Resorts/Le Blanc quality is guaranteed. We hope to see you back frequently. Our best, pwinkler@palaceresorts.com

    Reviewed 6 days ago

    We had the pleasure to have two other couples with us last year at Sun Palace in the Presidential Suite: AND went again in July, 2017, same accommodations.. Absolute marvelous property. Not crowded in any manner although they were 90-100% booked. Terrific chef and shows....More

    Review collected in partnership with this hotel
    2  Thank Larry R
    Response from pwinkler, General Manager at Sun PalaceResponded 4 days ago

    The pleasure is all ours! I am elated that you got to see the turtle show. I know, of all people, you appreciated it for all it´s worth. We might be breaking our own record. To date there have been 155 nestings and its only...More

    The Ritz-Carlton, Cancun
    2,778 reviews
    #3 of 175 hotels in Cancun
     
    Hard Rock Hotel Cancun
    9,378 reviews
    #10 of 175 hotels in Cancun
     
    NIZUC Resort and Spa
    2,224 reviews
    #2 of 175 hotels in Cancun
     
    Club Med Cancun Yucatan
    5,080 reviews
    #22 of 175 hotels in Cancun
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$334 - US$645 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Romantic Hotel in Cancun
    • #8 Luxury Hotel in Cancun
    • #8 Top resorts Hotel in Cancun
    • #8 On the Beach Hotel in Cancun
    • #8 Spa Hotel in Cancun
    • #17 Family Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Travelocity, TripOnline SA, Cheap Tickets, Hotwire, Cancelon, HotelQuickly, getaroom.com and Evoline ltd so you can book your Sun Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Sun Palace Hotel Cancun ,
    • Cancun Sun Palace
    Add Photo Photos
    Traveller (7407)
    Room & Suite (1920)
    Pool & Beach (1587)
    Dining (1008)
    Hotel & Grounds (3351)
    Bathroom (88)
    Business Centre & Event Rooms (32)
    Family and Play Areas (24)
    Nearby
    NIZUC Resort and Spa
    2,224 reviews
    1.50 km away
     
    The Ritz-Carlton, Cancun
    2,778 reviews
    5.69 km away
     
    Hard Rock Hotel Cancun
    9,378 reviews
    5.22 km away
     
    Club Med Cancun Yucatan
    5,080 reviews
    1.41 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Ross D
    25 July 2017|
    Answer
    Response from Concierge_Hotel_Zone | Property representative |
    Dear Ross D, It looks like we got your question repeated, on your previous submission you may find my response. Thank you for your patience and understanding. All the best, Ulises Sosa Social Media Concierge.
    0
    Votes
    Ross D
    25 July 2017|
    Answer
    Response from Concierge_Hotel_Zone | Property representative |
    Dear Ross D, Thank you so much for contacting us! The Concierge level offers some additional perks for your enjoyment, I will happily give you more information about such benefits through private message. I would greatly... More
    0
    Votes
    jacky1234562016
    24 July 2017|
    Answer
    Response from Concierge_Hotel_Zone | Property representative |
    Dear jacky1234562016, Thank you once again for choosing us. Our Telemarketing department will gladly assist you with this request so you can book your spa services prior to your arrival. Please be so kind to read your... More
    0
    Votes
    Room Tips
    "All of the waterviews are lovely"
    Read review
    "Ocean view concierge worth it"
    Read review
    "The ocean view is great"
    Read review
    "If you get offered an upgrade consider it. Ask about Hotel Credits we were too late to rake advantage."
    Read review
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