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06/08/2017 07/08/2017
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    Sun Palace

    Blvd. Kukulcan Km 20 | Zona Hotelera, Cancun 77500, Mexico
    Hotel website
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    Best prices for your stay
    06/08/2017 07/08/2017
    US$595
    US$595
    US$595
    Traveller (7407)
    Room & Suite (1920)
    Pool & Beach (1587)
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    Overview
    • Excellent74%
    • Very good19%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “oriental lounge” (188 reviews)
    “el alamo” (168 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sun Palace
    Special Offer: $1500 Resort Credit
    Hotel deals
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (6,039)
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    1 - 5 of 5,297 reviews

    Reviewed 2 days ago

    There are some huge resorts in Cancun but Sun Palace only has about 250 rooms so at the most 500 couples. The staff would recognize you and were so kind. The beach was pretty white sand but we spent hours at the pool. Our room...More

    Review collected in partnership with this hotel
    1  Thank Elaine B
    Reviewed 2 days ago

    This was our 2nd time at Sun Palace and we brought our friends with us! Super relaxing! The staff is WONDERFUL! The beach is perfect! The Spa is my favorite! :) And the food is amazing! We went in July and got to see the...More

    Review collected in partnership with this hotel
    2  Thank whitneyj340
    Reviewed 3 days ago

    Cancun was amazing and our stay at the Sun Palace made it all the better! The resort was beautiful and the service was more than spectacular! We spent our Honeymoon there and will never forget how amazing it was. We had rose petals spread on...More

    3  Thank alexisbowler1993
    Response from pwinkler, General Manager at Sun PalaceResponded 2 days ago

    Thank you for such amazing words. We aim to please and are always very happy to know from our guests that we did a good job. We will hopefully see you again soon. Best regards, pwinkler@palaceresorts.com

    Reviewed 3 days ago

    The great- The food and service at the various food areas were great. I do not usually expect food that is seasoned well or cooked perfectly at an all-inclusive resort. Sun Palace surpassed all my food expectations. The servers are professional and very friendly. Never...More

    1  Thank Ilse1959
    Response from pwinkler, General Manager at Sun PalaceResponded 2 days ago

    Thank you for a very detailed and sincere sharing of thoughts. The good is what you would expect. The bad and the ugly are quite frankly infuriating. In the end, dropping the ball or not is up to me. So I stand deservedly chastised for...More

    Reviewed 3 days ago via mobile

    As a seasoned UK traveller I can say this hotel and it's staff are excellent and we'll worth a visit. My wife and I are late 30's and we had a fantastic time. The couples only location is a welcome break from screaming kids and...More

    Thank Jon B
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$331 - US$649 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Romantic Hotel in Cancun
    • #8 Spa Hotel in Cancun
    • #8 Luxury Hotel in Cancun
    • #8 On the Beach Hotel in Cancun
    • #8 Top resorts Hotel in Cancun
    • #17 Family Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, BookIt.com, Hotels.com, Expedia, Travelocity, TripOnline SA, Cancelon, Hotwire, HotelQuickly, getaroom.com and Evoline ltd so you can book your Sun Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Sun Palace Hotel Cancun ,
    • Cancun Sun Palace
    Add Photo Photos
    Traveller (7407)
    Room & Suite (1920)
    Pool & Beach (1587)
    Dining (1008)
    Hotel & Grounds (3351)
    Bathroom (88)
    Business Centre & Event Rooms (32)
    Family and Play Areas (24)
    Nearby
    NIZUC Resort and Spa
    2,229 reviews
    1.50 km away
     
    The Ritz-Carlton, Cancun
    2,782 reviews
    5.69 km away
     
    Hard Rock Hotel Cancun
    9,385 reviews
    5.22 km away
     
    Club Med Cancun Yucatan
    5,093 reviews
    1.41 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    b00kit123
    27 July 2017|
    Answer
    Response from Concierge_Hotel_Zone | Property representative |
    Dear b00kit123, Thank you so much for your interest. Definitely, this place is beautiful, ideal for couples who want to spend some relaxing time while being pampered in a paradisaical destination in the... More
    0
    Votes
    Sarah S
    26 July 2017|
    Answer
    Response from Concierge_Hotel_Zone | Property representative |
    Hello Sarah, Thank you for writing us. I think we got your question duplicated, I've sent you my response in your previous submission. Looking forward to hearing from you soon! Best regards, Ulises Sosa Social Media... More
    0
    Votes
    Sarah S
    26 July 2017|
    Answer
    Response from Concierge_Hotel_Zone | Property representative |
    Hello Sarah S, Thank you so much for contacting us! I'm truly sorry but I think I am not completely understanding your question. Do you mean marriage certificate? Which you plan to bring as proof of your wedding for your... More
    0
    Votes
    Room Tips
    "We enjoyed the balcony looking out over the ocean. The huge walk-in shower was amazing. Thick white towels..."
    Read review
    "We were on the highest floor, the 8th floor and the view of the ocean was great! It had a lovely balcony and..."
    Read review
    "All of the waterviews are lovely"
    Read review
    "Ocean view concierge worth it"
    Read review
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