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    Sun Palace

    Blvd. Kukulcan Km 20 | Zona Hotelera, Cancun 77500, Mexico
    Hotel website
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    Best prices for your stay
    06/08/2017 07/08/2017
    US$595
    US$595
    US$595
    Traveller (7411)
    Room & Suite (1922)
    Pool & Beach (1588)
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    Overview
    • Excellent74%
    • Very good19%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “oriental lounge” (188 reviews)
    “el alamo” (168 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sun Palace
    Special Offer: $1500 Resort Credit
    Hotel deals
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    Le Blanc Spa Resort
    5,836 reviews
    #1 of 175 hotels in Cancun
     
    Secrets The Vine Cancun
    8,563 reviews
    #5 of 175 hotels in Cancun
     
    Beach Palace
    5,971 reviews
    #14 of 175 hotels in Cancun
     
    Paradisus Cancun
    9,172 reviews
    #23 of 175 hotels in Cancun
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (6,044)
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    There are newer reviews for Sun Palace
    See the most recent reviews

    2,041 - 2,045 of 5,301 reviews

    Reviewed 14 November 2014

    We stayed here for one week starting Oct 26th with lots of excitement. But were let down quiet a bit. This is our first stay at a Palace Resort. Here is the break down: FIRST IMPRESSION: The hotel itself if very beautiful-- from the rooms,...More

    3  Thank ant900
    Response from pwinkler, General Manager at Sun PalaceResponded 19 November 2014

    Please accept my apologies. There is no excuse for your not being received with a cold towel and a flower. Sincerely, pwinkler@palaceresorts.com

    Reviewed 14 November 2014

    We joined the Palace family in May after a visit to Isla Mujeres. I booked our week at Sun Palace to celebrate our anniversary and to spend Halloween and the day of the dead in Mexico. We were accompanied by friends of ours celebrating their...More

    6  Thank Debbie G
    Response from pwinkler, General Manager at Sun PalaceResponded 19 November 2014

    So you are the one that let the cat out of the bag. Now everyone wants room 634. (Pun intended.) I just wish we had more of those. But there are many fabulous rooms in our little hotel. From your review it is safe to...More

    Reviewed 13 November 2014

    This was our first time at Sun Palace and we had a great time and met some great people. Had amazing weather November 6th-13th. Fun activities all day long at the pool and the beach. Italian and Oriental restaurant were really good! Nice romantic dinner...More

    3  Thank PeakeTravel
    Reviewed 13 November 2014 via mobile

    This hotel is absolutely wikid !!! Me and my mrs have just come back from a 2 week honeymoon stay ! ! I can't fault this hotel , neither can I fault the staff ! ! The waiters were nothing but respectful at all times...More

    7  Thank Ali S
    Response from pwinkler, General Manager at Sun PalaceResponded 20 November 2014

    Some reviews I cannot leave without an answer, albeit remiss for a week in doing so. Thank you. I loved your title and I wish everyone felt that way. But that does not always happen. Sometimes it is our fault, sometimes it is what a...More

    Reviewed 12 November 2014

    Me and my girlfriend were traveling to Central America for the first time. We were a bit sceptic about how secure Cancun might be. I have to tell you that the zona hotelara (hotel zone, where all those hotels are is very clean and secure),...More

    1  Thank Adrian V
    Le Blanc Spa Resort
    5,836 reviews
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    #5 of 175 hotels in Cancun
     
    Beach Palace
    5,971 reviews
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    Paradisus Cancun
    9,172 reviews
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$329 - US$652 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Romantic Hotel in Cancun
    • #8 Luxury Hotel in Cancun
    • #8 Top resorts Hotel in Cancun
    • #8 Spa Hotel in Cancun
    • #8 On the Beach Hotel in Cancun
    • #17 Family Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Orbitz, Expedia, Booking.com, Hotels.com, Travelocity, TripOnline SA, Cancelon, Cheap Tickets, Hotwire, HotelQuickly, getaroom.com and Evoline ltd so you can book your Sun Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Sun Palace Hotel Cancun ,
    • Cancun Sun Palace
    Add Photo Photos
    Traveller (7411)
    Room & Suite (1922)
    Pool & Beach (1588)
    Dining (1008)
    Hotel & Grounds (3352)
    Bathroom (88)
    Business Centre & Event Rooms (32)
    Family and Play Areas (24)
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    Ask a question
    Questions & Answers
    b00kit123
    27 July 2017|
    Answer
    Response from Concierge_Hotel_Zone | Property representative |
    Dear b00kit123, Thank you so much for your interest. Definitely, this place is beautiful, ideal for couples who want to spend some relaxing time while being pampered in a paradisaical destination in the... More
    0
    Votes
    Sarah S
    26 July 2017|
    AnswerShow all 2 answers
    Response from Concierge_Hotel_Zone | Property representative |
    Hello Sarah, Thank you for writing us. I think we got your question duplicated, I've sent you my response in your previous submission. Looking forward to hearing from you soon! Best regards, Ulises Sosa Social Media... More
    0
    Votes
    Sarah S
    26 July 2017|
    Answer
    Response from Concierge_Hotel_Zone | Property representative |
    Hello Sarah S, Thank you so much for contacting us! I'm truly sorry but I think I am not completely understanding your question. Do you mean marriage certificate? Which you plan to bring as proof of your wedding for your... More
    0
    Votes
    Room Tips
    "We get the same room every stay as am in a wheelchair the room over looks the pool we sit at great location..."
    Read review
    "Ocean view is the best as it is an amazing view."
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    "We enjoyed the balcony looking out over the ocean. The huge walk-in shower was amazing. Thick white towels..."
    Read review
    "We were on the highest floor, the 8th floor and the view of the ocean was great! It had a lovely balcony and..."
    Read review
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