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09/07/2017 10/07/2017
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    Sun Palace

    Blvd. Kukulcan Km 20 | Zona Hotelera, Cancun 77500, Mexico
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$595
          US$490
          Great Deal
          US$595
          US$595
          Traveller (7314)
          Room & Suite (1911)
          Pool & Beach (1568)
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          Overview
          • Excellent74%
          • Very good19%
          • Average5%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “oriental lounge” (188 reviews)
          “el alamo” (168 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Shuttle Bus Service
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Sun Palace
          Special Offer: $1500 Resort Credit
          Hotel deals
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          Le Blanc Spa Resort
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          #1 of 175 hotels in Cancun
           
          Secrets The Vine Cancun
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          Beach Palace
          5,875 reviews
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (5,979)
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          There are newer reviews for Sun Palace See the most recent reviews

          2,051 - 2,055 of 5,979 reviews

          Reviewed 15 October 2014 via mobile

          Just returned from a 2 week vacation at Sun Palace. Expect to be treat like a king and queen here at this spectacular, beautiful hotel. As we arrived at the hotel after an absolutely terrible experience at cancun airport (around 8 arrivals all at once...More

          5  Thank Vicki M
          Response from pwinkler, General Manager at Sun PalaceResponded 16 October 2014

          Of lately I have not seen the best in terms of reviews. So it was very heartening to read such nice words you were kind enough to write. Airports and in general flying are, I agree, more a pain than the joy they used to...More

          Reviewed 15 October 2014

          I'll try keep this review as detailed yet concise as possible. Firstly I will start by saying me and my partner are both 25 and stayed here for 2 weeks in a junior suite. Upon arrival to this hotel we were greeted with a cold...More

          8  Thank VolcanicJeffo
          Response from pwinkler, General Manager at Sun PalaceResponded 16 October 2014

          It is so interesting to have your age bracket. For us it means that we can have happy patrons of any adult age. We thank you very much for your kind remarks and above all, for enjoying your stay, especially having undertaken such long hours...More

          Reviewed 14 October 2014

          There are several good things about our vacation at Sun Palace and some not so good. First of all, the beach was beautiful. Have just gotten back from there yesterday, the weather was amazing and the location could not be better. Second, the service provided...More

          4  Thank JohnAlana
          Reviewed 13 October 2014

          We had just spent a week with my wife at the Excellence Resort in Playa Mujeres and then came here for a week. We had some trouble with items promised on the website for our class of room (Concierge) that were not a reality once...More

          5  Thank Scott S
          Reviewed 13 October 2014

          We stayed at the Sun palace from 23rd September-7th October 2014, and we loved the hotel from start to finish, here's why. Before we left for our Holiday, and I'm talking months before, I got in touch with the concierge staff at Sun Palace because...More

          7  Thank WildyUK
          Le Blanc Spa Resort
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          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Restaurant
          • Free Parking
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Free Parking
          • Breakfast included
          • Shuttle Bus Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$365 - US$624 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #6 Romantic Hotel in Cancun
          • #8 On the Beach Hotel in Cancun
          • #8 Spa Hotel in Cancun
          • #8 Top resorts Hotel in Cancun
          • #8 Luxury Hotel in Cancun
          • #17 Family Hotel in Cancun
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Accessible rooms
          • Number of rooms
          • 252
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, BookIt.com, Travelocity, Booking.com, Hotwire, Orbitz, TripOnline SA, Evoline ltd, Cancelon, Hotel.de, Cheap Tickets, getaroom.com, Priceline and HotelQuickly so you can book your Sun Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cancun
          • Also Known As
          • Sun Palace Hotel Cancun ,
          • Cancun Sun Palace
          Add Photo Photos
          Traveller (7314)
          Room & Suite (1911)
          Pool & Beach (1568)
          Dining (1007)
          Hotel & Grounds (3287)
          Bathroom (88)
          Business Centre & Event Rooms (32)
          Family and Play Areas (24)
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          Questions & AnswersAsk a question
          Ross D
          Hi, we are staying with you for two weeks from 2nd September for my partners birthday, it's her birthday the day we arrive. Do we need to make a reservation for restaurants? If so can we please reserve one prior to arriving for a birthday meal? Also we only had the option of selecting a double superior room through our travel provider as was the only room they seemed to sell, would we be able to upgrade to a junior suite please? Thank you
          24 June 2017|
          Answer
          Response from Concierge_Hotel_Zone | Property representative |
          Hello Ross D, Thank you so much for contacting us! We will be glad to assist you to make sure you have the best experience at Sun Palace. Our restaurants at Sun Palace do not requiere reservations, however please take in... More
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          Simon B
          Hi we are booked for September 13 2017 for 2 weeks, we are booked with Thomson in a deluxe double room with terrace or balcony, how much would it be to upgrade our room thanks
          20 June 2017|
          Answer Show all 3 answers
          Response from traceyanna1975 |
          Simon B, I had this problem. I think if you are using the trip advisor app it doesn't show. Use a device you don't have the app on in order to get on the main website. Then click on your name on the top right corner which... More
          1
          Vote
          traceyanna1975
          Hi, we are staying at the Sun Palace for our honeymoon on 30th August this year for two weeks. We're currently booked in a junior suite. Will there be any concierge rooms available at this time and if so how much will it cost to upgrade please? Many Thanks
          18 June 2017|
          Answer Show all 4 answers
          Response from Concierge_Hotel_Zone | Property representative |
          Dear traceyanna1975, Thank you so much for contacting us! It will be our pleasure to host you during your upcoming visit to Cancun. I've shared my email address with you through Private message, please be so kind to read... More
          1
          Vote
          Room Tips
          "They will offer an upgrade. No need. Room looked on to building but could see lagoon and Sea. Why pay more..."
          Read review
          "Be careful on the marble floors if you open the door to the balcony. The humidity makes them super wet and..."
          Read review
          "room 624...it is now concierge - concierge is not worth it but the room is great"
          Read review
          "Rooms come equipped with hairdryers and straighteners so no need to pack these, a host of little luxuries..."
          Read review
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