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Beach Palace

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Traveller (5344)
Pool & Beach (1373)
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Overview
  • Excellent71%
  • Very good21%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“sky bar”(671 reviews)
“tequila restaurant”(118 reviews)
“wok restaurant”(116 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Visit Hotel Website
Offers from Beach Palace
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Reviews (6,547)
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5,279 results
Traveller rating
3,567
1,166
351
99
96
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3,567
1,166
351
99
96
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All reviewssky bartequila restaurantwok restaurantyadira celenerooftop poolresort creditlagoon viewsteakpresidential suitechef's dinnerbeautiful beachmichael jackson showguest servicesfire showthe wait staffkids clubmain pool
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1,481 - 1,485 of 5,279 reviews
Reviewed 29 April 2016

We took our two kids (age 9 and 5) to Beach Palace for a family vacation this April. It was a wonderful experience. The beach and Caribbean colored water is absolutely beautiful. Our kids loved the water slide at the pool and must have gone...More

1  Thank Adam6602
Response from Wilma Z, Gerente at Beach PalaceResponded 29 April 2016

Dear Adam6602, A wonderful family vacation is what you and all of our guests deserve and I am pleased to know we could exceed your expectations. Your opinion is truly important for all of us and please be sure I will be happy to extend...More

Reviewed 29 April 2016

Room 227 overlookin rubbish tip in next door hotel, you can also see the lagoon. We stayed mid april and the highlight of the holiday was the weather and beach, also the staff could not be faulted as they held everything together. We are not...More

2  Thank 2014sw77
Response from Wilma Z, Gerente at Beach PalaceResponded 29 April 2016

Dear 2014sw77, It is with great concern that I read about the perception you received during your stay. As a Family Resort with a luxury All-Inclusive Service, the most important for us is to take care of all of our guests, families, couples, weddings, kids,...More

Reviewed 28 April 2016 via mobile

We were staying at the moon palace grand however our wrist bands let us use this hotel as well. We stopped in for lunch and had a wonder around the hotel. The beach was Fantastic and a lot better than the one at out hotel....More

1  Thank mp8625
Response from Wilma Z, Gerente at Beach PalaceResponded 29 April 2016

Dear mp8625, Firstly, I would like to thank you for your preference at Palace Resorts. I am pleased to know you could come and visit us taking advantage of one of the benefits our Palace Resorts Guests have in order to enjoy our All-Inclusive Resorts...More

Reviewed 28 April 2016

PEOPLE - Fabulous - friendly, accommodating FOOD - Fabulous, varied and abundant HOTEL - Fabulous, clean, tidy, BEACH - Fabulous, cleaned every day SHOPPING - Fabulous, walking distance to two malls WOULD LIVE THERE IF I COULD!More

Thank dale961
Response from Wilma Z, Gerente at Beach PalaceResponded 29 April 2016

Dear dale961, Please receive my warmest Greetings from Beach Palace, Cancun. I would like to thank you for sharing such great comments based on your last stay at this beautiful Resort; I am pleased to know how much you enjoyed your experience and we will...More

Reviewed 27 April 2016

I had my wedding at Beach Palace - we were there 4/17 - 4/24 and everything went perfectly! We were upgraded to what I think was there presidential suite - room 500 - which had a living room area and 2 full bathrooms. We were...More

Thank jessica t
Response from Wilma Z, Gerente at Beach PalaceResponded 28 April 2016

Dear jessica t, First and foremost, Congratulations on your wedding!! It was a real honor to be the host of such wonderful and magic event. There is nothing more important for us than knowing how wonderful was your day and how much you enjoyed your...More

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Most Booked Properties in Cancun, Mexico
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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$360 - US$769 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#6 Family Hotel in Cancun
#16 Top resorts Hotel in Cancun
#17 Luxury Hotel in Cancun
#17 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$360 - US$769 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#6 Family Hotel in Cancun
#16 Top resorts Hotel in Cancun
#17 Luxury Hotel in Cancun
#17 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (5344)
Pool & Beach (1373)
Room & Suite (1339)
Dining (479)
Family and Play Areas (60)
Amenities (42)
Business Centre & Event Rooms (37)
Questions & Answers
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sossapat
22 April 2018|
Answer
Response from Ted S | Reviewed this property |
Not long, just an hour or so...
0
Votes
Summersunshin3
20 April 2018|
Answer
Response from GM_At_HotelZone | Property representative |
Dear Summersunshin3, Thank you so much for contacting us! Please know both currencies, either Mexican pesos or American dollars are widely accepted all around the state of Quintana Roo, so the choice is completely up to... More
0
Votes
Google Translation
Konakate
20 April 2018|
Answer
Response from GM_At_HotelZone | Property representative |
Dear Konakate, First and foremost, thank you so much for contacting us, it will be a pleasure to host you at Beach Palace. The chef's dinner is one of our guest's favorites, our vacation planners are the specialists who... More
1
Vote
Google Translation
Room Tips
"The ocean view rooms provide a gorgeous view of the beautiful beach and turquoise water."
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"Great hotel with great staff and beach"
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"High floor with ocean view have the best views."
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"Rooms opposite the elevators can be busy and louder at peak. Beach view allows you to watch the entertainment..."
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