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Beach Palace

Travellers' Choice award winner
#13 of 181 Hotels in Cancun
GreenLeadersGold level
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5,284 Reviews from our TripAdvisor Community

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Showing 4,283: English reviews
Olathe, Kansas
Reviewed 9 February 2015

I want to thank Carolina for being such a great beach waitress on our recent trip to Beach Palace. Carolina worked the Pool Bar but waited on us on the beach each day of our visit. Carolina is an asset to your organization. Thank You

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Helpful?
Thank Hobbs2015
Luis O, Director General at Beach Palace, responded to this review

Dear Hobbs2015: I know that I am lucky to count on staff as Carolina, she is always mentioned for the good service provided, I will personally adress her about your great review. I hope you can comeback to our Beach Palace Luis Ojeda General Manager

Omaha, Nebraska
Reviewed 8 February 2015

We just returned home from the Beach Palace after a 1 week stay. My son and his fiance (now wife :)) had their wedding there last week. First, if you are planning on a destination wedding, I would highly recommend Beach Palace. Zara (the wedding coordinator we worked with) was amazing. She had everything covered and made sure all the...

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Thank rrrblane
Luis O, Director General at Beach Palace, responded to this review

Dear rrrblane: Thank you very much,and thanks to your son also for choosing us in one of the most important days oy your life!! It is a pleasure to see all the couples that get married with us, and mostly, see that them all leave the property happy and pleased. I hope I can see you back at The Beach...

North Bay, Canada
Reviewed 8 February 2015 via mobile

So i wont go into a big song and dance on this one only because most reviews on this place are indeed accurate. The beach palace in cancun is absolutley amazing!!! From the food, top shelf liqour, service, room, beach, people. (Carlos-front desk, elmer-sky bar, victor-beach) top to bottom this vacation was perfect and plan to return next year. Keep...

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Helpful?
2Thank matt T
Luis O, Director General at Beach Palace, responded to this review

Dear matt t: Even that your review is short, I must say, Thank you very much!! It is great to have guests as you!! I hope you can visit us again soon!! All the best to beautiful Canada!!! Luis Ojeda General Manager

Barrie, Canada
Reviewed 8 February 2015

We just came back on February 5th from a week at the Beach Palace and had an excellent experience. We were travelling with 2 children (ages 4 and 5) and enjoyed the resort being compact so not a lot of walking for the kids. The pool and beach areas were always clean and the staff were great with bringing drinks...

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1Thank Corrie M
Luis O, Director General at Beach Palace, responded to this review

Dear Corrie M: Thank you very much for your beautiful comments, it is a pleasure to see that you and your family had such a great vacation with us. I will let Denisse know that you mentioned her on your review, I think the most important part of a hotel beeing a parent as well, is the Playroom, if our...

kansas
Reviewed 7 February 2015 via mobile

We are currently staying at beach palace (here until the 12th) with 2 couples we are in a presidential on the 9th floor which has an absolutely perfect view, . We have stayed at all of the palace resorts except le blanc and i have to say this has been one of the best so far. The staff has been...

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2Thank 12vacations
Luis O, Director General at Beach Palace, responded to this review

Dear 12vacations: I think I had the chance of meeting you during the cheff´s dinner, it is a pleasure to have you satying with us!! I hope I can have the chance to say goodbye before you go! All the best!! Luis Ojeda General Manager

Reviewed 7 February 2015 via mobile

Second time at this hotel with friends and yet again just perfect. This place is fantastic great location brilliant hotel can't say enough good things about it. Service and food is superb. Thanks for another memberable holiday see you again next year .

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Helpful?
Thank Paul S
Luis O, Director General at Beach Palace, responded to this review

Dear Paul S: real short, but sustancious!!! Thanks for your election of staying with us!! It will be a pleasure to see you back again next year!! All the Best!! Luis Ojeda general Manager

Glenelg, Maryland
Reviewed 7 February 2015

Just returned from a one week stay at Beach Palace, a resort which we had visited, but only on day trips from Moon Palace where we have stayed multiple times. Because we planned our trip at the very last minute, we were unable to get reservations at Moon Palace. So off we went to Beach Palace, expecting Palace Resorts’ always...

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3Thank Geri H
Luis O, Director General at Beach Palace, responded to this review

Dear Geri H: Dont be sad that you couldnt find a room at the Moon Palace, I am so very happy that you could experience the Beach Palace in this trip to Cancun, thank you very much for giving us a try!! I hope that you could comeback again!!! Luis Ojeda General Manager

Atlanta, Georgia
Reviewed 6 February 2015

Thoroughly enjoyed this resort. The facility was clean and gorgeous. It was the perfect size resort. Rooms, pool, beach, and food all close together. The beach and water were outstanding. Patrons from Moon and Sun Palace that were visiting Beach Palace concurred with reviews that Beach Palace has best beach with no seaweed. Much better than neighboring properties. Food was...

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Thank Stephanie W
Luis O, Director General at Beach Palace, responded to this review

Dear Stephanie W: Thank you very much for choosing us in your last vacation to Cancun!! It is great to see that our staff provided the service yu were looking for, if you add that to our beautiful beach and facilities I think I have a happy guest willing to comeback soon!! Thanks again and all the best to beautiful...

Reviewed 6 February 2015 via mobile

We searched for weeks for just the right all inclusive package for our family (2 teenage girls) after reading trip advisor reviews on beach palace we decided to go there. The service was in fact AMAZING! We did a day trip to the moon palace, since we could visit any palace resort, we were there for about 5 hours and...

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2Thank harmony w
Luis O, Director General at Beach Palace, responded to this review

Dear harmony w: Thank you very much for choosing us in your last vacation!! it is great to see that you and your family had such a wonderful vacation at our property!! I hope I can see you back in a near future at The Beach Palace!!! Luis Ojeda General Manager

Calgary, Canada
Reviewed 6 February 2015

Beautiful beach, nice hotel, clean and secure facilities. I would also add good food but we are all different. What I always take in consideration is: variety and food safety. Beach Palace as well as Sun Palace cares about how they cook their food, how they present their food and I was confident enough to take my two years old...

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Thank Erika T
Luis O, Director General at Beach Palace, responded to this review

Dear Erika T: I would like to mention that the Beach Palace as well as all the other Palace properties follows the highest higiene standards, we are also certified by the federal government as a Food Safe property. Thank you very much for choosing us, and mostly thank you for enjoying your vacation as well as your family. I hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
If you are seeking a sensational family vacation resort look no further. A beautiful stretch of white sand, premier location in the heart of Cancun's hotel zone close to La Isla shopping and entertainment options, and the modern facilities of Beach Palace create the perfect combination for an unforgettable escape. ... more   less 

Additional Information about Beach Palace

Address: Blvd. Kukulcan Km 11.5 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $553 - $1,082 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Beach Palace 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Travelocity, Hotels.com and Jetsetter so you can book your Beach Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Beach Palace Cancun
Beach Palace Hotel Cancun
Beach Palace Resort
Hotel Style:
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#7 Family Hotel in Cancun
#12 Top resorts Hotel in Cancun
#13 Luxury Hotel in Cancun
#13 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Beach Palace staff and other travellers.
558 questions
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Questions? Get answers from Beach Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea View rooms are worth every penny of the upgrade.”
 of 5 bubbles misterandi77, 8 Dec 2016 | Read review
“Lagoon view 3rd floor was great if you cannot get ocean view. avoid lower floors, views are obstructed if facing street”
 of 5 bubbles hwtj, 8 Dec 2016 | Read review
“Ocean view”
 of 5 bubbles kdavisson, 6 Dec 2016 | Read review
“Suites have 2 bedrooms and living area, great if you need 2 bedrooms. Rooms have a great view and big lounge bed on the balcony.”
 of 5 bubbles 995debt, 6 Dec 2016 | Read review
“Just ask the front desk.”
 of 5 bubbles joefromchicago2016, 6 Dec 2016 | Read review
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