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Beach Palace

Bookit.comUS$458*
View Deal
#14 of 182 Hotels in Cancun
Certificate of Excellence
GreenLeadersGold level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$567*
US$458*
Great Deal
US$567*
US$567*
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Beach Palace
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5,693 Reviews from our TripAdvisor Community

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Showing 4,609: English reviews
Southbury, Connecticut
Reviewed 18 April 2015

The is one of the easiest reviews to write. Overall, the service at this resort was probably the best service I have ever had. I'll give 2 examples below. The food is good quality, but not outrageous. The rooms were spacious, clean, and everything in the hotel was in good working order. There were tons of employees, whenever you needed...

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Helpful?
2Thank Alex P
Luis O, Director General at Beach Palace, responded to this review

Dear Alex P: Thank you very much fr sharing this great review, you give a lot to work about, I am sorry for the bad things you experienced, but so very happy to count on staff members as oscar and Bernabé thet provide the best experience posible so you can write something like this. I hope we could have you...

Reviewed 18 April 2015

Just returned from7 days and had an amazing time. The beach is perfect white sand and the sea is clear and clean. Had hours of fun in the waves. The room service was 24 hours and for the big eater an added bonus. Hot tub in room. Food was poor in the Italian tasteless. The out door grill amazing surf...

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Helpful?
Thank Richard J
Luis O, Director General at Beach Palace, responded to this review

Dear Richard J: Thank you very much fopr choosing us in your last visit to Cancun, it was great having you staying with us, Thank you very much also for naming Victor, he will be very happy to see that the service he provided left a great impression in you. All the best, and please comeback soon!!! Luis Ojeda General...

Los Angeles, California
Reviewed 18 April 2015

I went to celebrate my niece Ana wedding. It turn into a wonderful vacation. The resort is beautiful, clean and the service is the best. I was attended at meals by the most helpful staff, Moy, Jonathan, Ernesto and Lisa , they always kept me satisfied and so cheerful. It was great being greeted by name by Leuvencio. I will...

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Helpful?
Thank mrsmariaadams
Luis O, Director General at Beach Palace, responded to this review

Dear mrsmariaadams: Thank you very much for comming over and celebrate the wedding at the Beach Palace!! I am so happy to see that the celebration turned in to a great vacation, thanks also for mentioning the staff members that made it posible. All the best, and please comeback with your family, it will be a pleasure to pamper you...

Houston, Texas
Reviewed 17 April 2015 via mobile

Did not have an incident where we could think bad about Beach Palace. Perfect holidays at a super nice, family friendly beach resort. Our kids enjoyed. So did we. The balcony is amagizing. All staff are very friendly. And we were feeling good to tip them :) Some worth mentioning: Rafael at Wok, Adan - Riocio - Filiberto - Manuel...

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Helpful?
Thank travel-leisure-fun
Luis O, Director General at Beach Palace, responded to this review

Dear travel-leisure-fun: Thank you very much for choosing us in your last vacation to Cancun, great to see that you didn´t have anything bad to comment, on the other side I see that your experience was a great one!! Thank you very much for mntioning all the individuals that made your stay an even better one. Please, comeback soon!!! All...

Montreal, Quebec
Reviewed 17 April 2015

Had a great stay with two couples during March break. Hotel is a very modern new hotel with beautiful decor and sure to please one and all. The rooms all have double jacuzzi in rooms double sink bathrooms with a great day bed on balcony. We had King bed that was very comfortable and a fully stocked mini bar all...

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Helpful?
Thank golby24
Luis O, Director General at Beach Palace, responded to this review

Dear Golby24: Thank you very much for your nice and informative review, it is great to see that your experience at The Beach Palace was worth to be published on this important social media page!! I hope we can have you back in a near future!! All the best! Luis Ojeda General Manager

Brookfield, Wisconsin
Reviewed 17 April 2015

The Beach Palace in Cancun sits on one of the most beautiful stretches of beach. It is blessed with the most white, powdery sand anywhere. The ocean is such a light turquoise color, the color you dream about when visiting a beach resort. The ocean waves are very powerful and can easily knock you over. There are plenty of beach...

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Helpful?
1Thank golfrusa
Luis O, Director General at Beach Palace, responded to this review

Dear golfrusa: When I receive a review form a profesional reviewer like your self, and the rating is good, I have nothing else to say but: Thank You Very Much!! We should be doing something right!! I hope we can have you back in the future for some other golf rounds in Cancun!! All the best Luis Ojeda General Manager

Boston, Massachusetts
Reviewed 16 April 2015

This hotel is very lovely. I have stayed at several of the Palace resorts and was not disappointed with this one. However, having become used to staying in hotels and resorts that are all adult, the timing of my trip was not the best considering that school vacations were apparently still in full swing. I have a child and know...

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Helpful?
4Thank wendysprague29
Luis O, Director General at Beach Palace, responded to this review

Dear wendysprague: Thank youe very much for your sincere apreciation about the Beach Palace, I want to thank you for your nice comments, and for understanding that a family resort is much more different form an adults only one. Thanks again, and why dont you try us in a season when kids are on vacation, I assure you that we...

Old Bridge, New Jersey
Reviewed 15 April 2015

This was our first visit to Cancun and it was wonderful. We stayed at Beach Palace which is family friendly and provides all sort of amenities. This all inclusive resort gave me and my family utmost relaxing time. Staff is wonderful - I can name some of them Fernando at the pool bar, Adan at the mexican restaurant and the...

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Helpful?
3Thank Bhoon P
Luis O, Director General at Beach Palace, responded to this review

Dear Bhoon P: Thank You very much for choosing us in your last vacation to Cancun, and thank you also for this great review!! I must say that if chicken is not available at the time you ask for it, we MUST get it no matter how, that is the greates thing about staying in an all inclusive property!! Thanks...

New Jersey
Reviewed 15 April 2015

I booked my vacation through Costco Travel. It was my first time doing so, therefore I check the reviews and called Costco to ask questions and they were really good and efficient. Once I booked through Costco I received an e-mail confirmation with all my details of the trip to Beach Palace Cancun. I booked a private transfer from the...

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Helpful?
5Thank Gilberto c
Luis O, Director General at Beach Palace, responded to this review

Dear Gilberto c: Thank you very much for comming over and spending your last vacation with us at the Beach Palace!! I can see that your experience with us was a great one, I wish you could choose us back for another mexican getaway!! All the best to the Garden State!! Luis Ojeda General Manager

Reviewed 15 April 2015 via mobile

Beautiful hotel. Food was average. The beach and scenery were amazing. Resort credits can be used on quite a few activities making the trip even better. I had great service from the staff. Only issue was a slow wait for lunch at the pool bar. Wok was my favorite restaurant. Overall worth it to make the visit.

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Helpful?
Thank Danielle J
Luis O, Director General at Beach Palace, responded to this review

Dear Danielle J: Thank you very much for your great comments and review!! I hope you can visit us again, we will try our best to change your perception about our food!! All the best Luis Ojeda General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
If you are seeking a sensational family vacation resort look no further. A beautiful stretch of white sand, premier location in the heart of Cancun's hotel zone close to La Isla shopping and entertainment options, and the modern facilities of Beach Palace create the perfect combination for an unforgettable escape. ... more   less 

Additional Information about Beach Palace

Address: Blvd. Kukulcan Km 11.5 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $493 - $1,005 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Beach Palace 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Orbitz, Hotwire, Travelocity, Hotels.com, TripOnline SA, getaroom.com and HotelQuickly so you can book your Beach Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Beach Palace Cancun
Beach Palace Hotel Cancun
Beach Palace Resort
Hotel Style:
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#7 Family Hotel in Cancun
#13 Top resorts Hotel in Cancun
#14 Luxury Hotel in Cancun
#14 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Beach Palace staff and other travellers.
647 questions
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Questions? Get answers from Beach Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Noise from both build sites at sides, so get in middle if can”
littlebw, 25 Apr 2017 | Read review
“beach view”
vickynav5, 24 Apr 2017 | Read review
“sea view with jacuzzi if you dont mind the sound of the ocean .We were able to watch evening shows in the comfort of our room .”
zoedarks, 24 Apr 2017 | Read review
“Ocean View Room's are great!!!”
momkovac, 19 Apr 2017 | Read review
“All rooms are great. Even if you're near the elevators you don't hear them!”
SCOTTandSUSAN1, 13 Apr 2017 | Read review
5 of 5
Bookit.com
US$458* /night
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Booking.comUS$567
Orbitz.comUS$567
TripAdvisorUS$567
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Prices are for 1 room, 2 adults
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