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Beach Palace

CancelonUS$338*
View Deal
#13 of 180 Hotels in Cancun
Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$567*
US$338*
Great Deal
US$567*
US$476*
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Beach Palace
Beach Palace
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5,770 Reviews from our TripAdvisor Community

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There are newer reviews for Beach Palace
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Showing 4,667: English reviews
Reviewed 1 week ago

This is my third time in Cancun (first time at Beach Palace) and so far this has been the best trip ever! I want to give big thanks to the Palace Resorts owner for doing it right. Palace Resorts takes care of their employees; therefore, you have happy people working there 10+ years and their family are all employed there....

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Helpful?
1Thank Thao D
Concierge_Hotel_Zone, General Manager at Beach Palace, responded to this review

Dear Thao D, There is nothing more important for us than receiving your comments, thank you so much for sharing your incredible review with us and the TripAdvisor community, we truly appreciate it. It is always rewarding to read about our guest's experience at Beach Palace, reviews like yours demonstrate we're going on the right direction to reach all of...

New York City, New York
Reviewed 1 week ago

My fiancé and I went to Cancun the first week of May. The beach staff was wonderful. Antonio, Yadira, Cristopher and Angel made sure we had the best vacation possible. They were attentive, paid attention to details, kind and funny (and the customer service was obviously more than we could have asked for). We got engaged the last day of...

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Helpful?
Thank garyboteroaf
Concierge_Hotel_Zone, General Manager at Beach Palace, responded to this review

Dear garyboteroaf, First and foremost, thank you so much for choosing Beach Palace during your recent trip to Cancun. We're glad to know your experience with us surpassed all of your expectations. Thank you as well for being part of your Palace family, our appreciated members are what makes us grow and get better everyday, allowing us to serve you...

Hornchurch, United Kingdom
Reviewed 1 week ago

We've just come home from beach palace and what a lovely hotel it was fantastic! There was 4 of us and we want to say a special thank you to the following staff - Yadira celene, Christopher, Janet, Andres, victor, Rene, Gabrielle, Diego and Lopena. But that's not to say the other staff we didn't think were exceptional we just...

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Helpful?
Thank ANNETTEW691
Concierge_Hotel_Zone, General Manager at Beach Palace, responded to this review

Dear ANNETTEW691, Thank you for choosing Beach Palace! I like to believe that we do not receive guests at Beach Palace, we receive friends who come to visit us during their vacation, and so we treat them like family. Thank you very much for your special recognition about our staff, please rest assured we will share your comments with them...

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

It was a great vacation from march 21 2017 to march 28 2017. Went there for my bday with my wife and had a great time. The beach is beautiful the 1500 resort credits. We were able to get a massage, go to islas Las mujeres and swim with the dolphins, water park, ziplining,snorkeling and visit Mayan temples because of...

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Helpful?
Thank A TripAdvisor Member
Concierge_Hotel_Zone, General Manager at Beach Palace, responded to this review

Dear Guest, First and foremost, thank you so much for choosing Beach Palace and sharing your kind comments with us and the TripAdvisor community, we're always eager to hear what our guests have to say about their experience since this offers a great feedback. Thank you as well for your comments about our staff members, please rest assured they will...

Niagara Falls, Canada
Reviewed 1 week ago via mobile

We stayed at the Beach Palace for 5 days the service was amazing all the workers were very welcoming. The room was very clean as well as the beach and the food was amazing we will be recommending this to our family and friends. This is a 5 star rating for us. Angel Yadiva gave us amazing service at the...

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Helpful?
Thank sfavero1966
Concierge_Hotel_Zone, General Manager at Beach Palace, responded to this review

Dear sfavero1966, What a wonderful review, thank you for sharing your comments! It is always rewarding to know our appreciated guests are speaking well about our services and recommending us, this definitely motivate us to keep working harder than ever to meet all of your expectations and of course, keep high the name of our brand and reputation. Thank you...

Reviewed 1 week ago

We have been to this resort 3 times. Its the favorite vacation spot for the kids. They order food and drinks at will...and plop at the beach all day! Staff is extremely friendly, and the food is delicious.

Review collected in partnership with this hotel
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Helpful?
Thank leighharrison75
Concierge_Hotel_Zone, General Manager at Beach Palace, responded to this review

Dear leighharrison75, Beach Palace is the perfect destination to spend your vacation time with your family, enjoying from delicious meals and drinks in the best Caribbean style. Thank you for sharing your lovely review and of course, for choosing us, we hope to see you around once again soon, it is always a pleasure to be your host. Best regards,...

Louisville, Ohio
Reviewed 1 week ago

This is one of the best resorts Cancun has to offer. Beautiful location and fabulous service! The Beach Palace is in an awesome location right on the beach with the beautiful ocean and white sand. There is a mall across the street where you can get anything you may need that may not be provided or that you forgot to...

Review collected in partnership with this hotel
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Helpful?
Thank davidpaulb2017
Concierge_Hotel_Zone, General Manager at Beach Palace, responded to this review

Dear davidpaulb2017, Thank you so very much for your kind comments, we feel honored to receive such positive feedback from you. We agree, Beach Palace is in a very privileged location, with many interest points close enough as to get there walking just a few minutes. Thank you for choosing us, it is always a great pleasure to be your...

Newbury Park, California
Reviewed 1 week ago

Palace hotels have the best service overall then any other place I have ever stayed. They bend over backwards to assist you in any way!!!! I am so impressed with every workers there, especially Victor Gomez around the pool. The hotel and property are outstanding but don't be fooled by the view of the hotel from the street. Would stay...

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Helpful?
Thank jkholtby1
Concierge_Hotel_Zone, General Manager at Beach Palace, responded to this review

Dear jkholtby1, There is nothing more important for us than receiving your comments, we're always happy to read positive feedback from our guests as a reward to our efforts. Please rest assured Victor will be properly rewarded due to his incredible customer service skills. Thank you for choosing us, please come back soon for more rest and relaxation at Beach...

Baton Rouge, Louisiana
Reviewed 1 week ago

This is a nice property, but for the money, they need to upgrade. If it's even a little windy, they won't allow the umbrellas to be put up. That was my biggest complaint. Other resorts around us did have umbrellas. There is literally NO shade on this property, so by noon, we had to go to our room and sit...

Review collected in partnership with this hotel
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Helpful?
Thank cherylwD7904EL
Concierge_Hotel_Zone, General Manager at Beach Palace, responded to this review

Dear cherylwD7904EL, Thank you for choosing Beach Palace. It is with great concern we read your review since of course this is not the kind of experience we strive to provide for our guests. Please receive our sincerest apologies for the inconveniences this may have caused during your stay. The umbrella policy was established mainly to guarantee your security since...

Calgary, Canada
Reviewed 2 weeks ago

We spent two weeks at the Beach Palace resort in Cancun. The hotel is situated on a lovely beach in the hotel zone. Our room was clean, comfortable and had a great view of the ocean. We enjoyed the food and the other amenities like the fitness center, classes, pools and shows. We received great service from all of the...

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Helpful?
Thank knightrider2017
Concierge_Hotel_Zone, General Manager at Beach Palace, responded to this review

Dear knightrider2017, Thank you so very much for this kind review, we truly appreciate it. There's nothing we enjoy more than reading the comments from a guest who completely enjoyed the Beach Palace Experience. Please rest assured staff members recognized in your review will be properly rewarded, they're truly hardworking persons who deserve the recognition. Last but not least, thank...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
If you are seeking a sensational family vacation resort look no further. A beautiful stretch of white sand, premier location in the heart of Cancun's hotel zone close to La Isla shopping and entertainment options, and the modern facilities of Beach Palace create the perfect combination for an unforgettable escape. ... more   less 

Additional Information about Beach Palace

Address: Blvd. Kukulcan Km 11.5 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $474 - $1,191 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Beach Palace 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, BookIt.com, Hotels.com, Orbitz, Hotwire, Cancelon, getaroom.com, HotelQuickly and TripOnline SA so you can book your Beach Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Beach Palace Cancun
Beach Palace Hotel Cancun
Beach Palace Resort
Hotel Style:
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#7 Family Hotel in Cancun
#12 Top resorts Hotel in Cancun
#13 On the Beach Hotel in Cancun
#13 Luxury Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Beach Palace staff and other travellers.
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Questions? Get answers from Beach Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“oceanfront was great! Could enjoy entertainment from balcony if you want.”
V4034JAcindyg, 22 May 2017 | Read review
“Ocean view”
Don920, 18 May 2017 | Read review
“All their rooms are pretty good”
dragd0g64, 17 May 2017 | Read review
“Beach view”
ANNETTEW691, 13 May 2017 | Read review
“There are ocean views on 1 side and the other overlooks a huge lagoon which is also lovely.”
LynF782, 6 May 2017 | Read review
5 of 5
Cancelon
US$338* /night
View Deal
Expedia.comUS$567
Booking.comUS$476
Bookit.comUS$458
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*Disclaimer
Prices are for 1 room, 2 adults
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