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Beach Palace

6,438 reviews
#15 of 177 Hotels in Cancun
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Traveller (5222)
Pool & Beach (1348)
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Overview
  • Excellent71%
  • Very good21%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“sky bar”(664 reviews)
“tequila restaurant”(115 reviews)
“yadira celene”(78 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Offers from Beach Palace
Announcement: Click for details
Hotel deals
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Reviews (6,438)Write a Review
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3,509
1,140
345
98
94
Show reviews that mention
All reviewssky bartequila restaurantyadira celeneitalian restaurantresort creditroof top poollagoon viewwater slidesteakpresidential suitebeautiful beachchef's dinnermichael jackson showguest servicesmain pooldestination weddingthe wait staff
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21 - 25 of 5,186 reviews
Reviewed 1 week ago

Beach Palace was way more than I expected. The wait staff was top notch and friendly. The room was awesome with an ocean side view. Gabriel always started our morning off right with cooking our eggs just the way we wanted them. Ernesto always took...More

3  Thank Jason J
Response from GM_At_HotelZone, General Manager at Beach PalaceResponded 1 week ago

Dear Jason J, It is always great to know about our guest's experience and learn what you liked and also how to improve in the aspects you didn't like that much. Fortunately, I am happy to read there are no negative aspects of your review....More

Reviewed 1 week ago

We love the experience at the Beach Palace. Our daughter was married at the Beach Palace in 2016 and we had a wonderful experience. This vacation was just my husband and myself for the week of Feb 3- 10, 2018. We thoroughly enjoyed the pampering...More

Thank marykarjae
Response from GM_At_HotelZone, General Manager at Beach PalaceResponded 1 week ago

Dear marykarjae, We would like to thank you for your kind comments and preference in Beach Palace. We are very happy to know about your recent experience, your satisfaction is the most important for us. Our collaborators are our most valuable resource, we are definitely...More

Reviewed 1 week ago

This was our fourth visit to Beach Palace and it's better then ever. People say that bigger is better but we find it hard to beat the wonderful service that we receive from this hotel. The beach, food and staff are top notch. We would...More

Thank christine28022018
Response from GM_At_HotelZone, General Manager at Beach PalaceResponded 1 week ago

Dear christine28022018, Firstly, please allow me to thank you for choosing Beach Palace Cancun and sharing your amazing comments with us. We are pleased to know you had such positive experience and enjoyed Beach Palace thoroughly. We are happy to know the names of our...More

Reviewed 1 week ago

Spent a week at the Beach Palace. The staff are all very friendly and willing to help you anyway they can. The service on the beach was great - we received drinks and food each day. One staff member in particular Yadira Celene provided us...More

1  Thank travel562012
Response from GM_At_HotelZone, General Manager at Beach PalaceResponded 1 week ago

Dear travel562012, Firstly, please allow me to thank you for choosing Beach Palace. It is with great pride we learn about your recent and very positive experience at Beach Palace. Thank you so much for choosing us and for sharing the details with us, we...More

Reviewed 1 week ago

Last week our friends from Canada, who are Diamond members, invited us to spend the day with them at Beach Palace. We arrived early and enjoyed a lovely buffet breakfast before hitting the pool where we spent the day ordering tropical drinks and working on...More

2  Thank SolunaCancun
Response from GM_At_HotelZone, General Manager at Beach PalaceResponded 1 week ago

Dear SolunaCancun, First and foremost, thank you so much for your visit and for sharing your kind comments with us and the TripAdvisor community, we sincerely appreciate it. I am very pleased to know that, even when you had only a brief visit, there were...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$421 - US$822 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#6 Family Hotel in Cancun
#14 Top resorts Hotel in Cancun
#15 On the Beach Hotel in Cancun
#15 Luxury Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$421 - US$822 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#6 Family Hotel in Cancun
#14 Top resorts Hotel in Cancun
#15 On the Beach Hotel in Cancun
#15 Luxury Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (5222)
Pool & Beach (1348)
Room & Suite (1316)
Dining (474)
Family and Play Areas (60)
Amenities (42)
Business Centre & Event Rooms (37)
Questions & Answers
Ask a question
helensdale
23 February 2018|
AnswerShow all 2 answers
Response from GM_At_HotelZone | Property representative |
Dear helensdale, Thank you so much for choosing Beach Palace Cancun as your resort for your upcoming vacation. In order to answer your question properly, I would first need to know what kind of room you have booked and as... More
0
Votes
JenAgo1999
18 February 2018|
AnswerShow all 4 answers
Response from GM_At_HotelZone | Property representative |
Dear JenAgo1999, Thank you so much for contacting us, we are pleased to inform you we have one of the most beautiful beaches in Cancun, with incredible deep blue water and white soft sand, you will definitely fall in love... More
1
Vote
Bonh88
18 February 2018|
AnswerShow all 5 answers
Response from GM_At_HotelZone | Property representative |
Dear Bonh88, Thank you so much for sharing your concerns with us. As you can read through the many reviews we have received recently, none of our guests have report inconveniences due to the constructions happening in our... More
0
Votes
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123456275
Room Tips
"Lagoon views are fantastic, and cheaper!"
Read review
"The room service was great. The housekeeping staff did a terrific job each and every day."
Read review
"Higher floors have less noise at night from the shows for those who prefer not to watch them."
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"Ocean view is always a winner."
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