We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
28/01/2018 29/01/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hard Rock Hotel Cancun

    Boulevard Kukulcan Km 14.5, Cancun 77500, Mexico
    +1 800-550-8578
    Hotel website
    Lowest prices for your stay
    28/01/2018 29/01/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Savings alert: 11% below average rate

    The price you found is 11% lower than this hotel's average rate of US$480/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    SAVE US$81
    Traveller (7812)
    Pool & Beach (1434)
    Room & Suite (1134)
    • Excellent75%
    • Very good16%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “rock star” (174 reviews)
    “zen restaurant” (110 reviews)
    “rock spa” (85 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hard Rock Hotel Cancun
    Special Price: 40% off room rate
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    28 Jan29 Jan
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$426.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "a468b4c827044f068862c43a4ee3d0e4", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":152896,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[35081173],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":1,"year":2018},"checkout":{"day":29,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":426,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"a468b4c827044f068862c43a4ee3d0e4","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":507,"lowestMetaPrice":426,"additionalPartner":false,"highestMetaPriceDisplay":507,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":507,"lowestMetaPrice":426,"highestMetaPriceDisplay":507,"hotelName":"Hard Rock Hotel Cancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImE0NjhiNGM4MjcwNDRmMDY4ODYyYzQzYTRlZTNkMGU0IiwiQUlLIjoiOTc4ODc5ZWU5NjA5NDk4MTkwOWM4Nzk0ZGM3OTJiNDcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "28/01/2018", "checkOut": "29/01/2018", "lowestPrice": "US$426", "hasDates": true, "hacComplete": true, "contentIdMappings": {"35081173":"BookingCom","44318838":"Expedia","76501772":"Hotwire","79039662":"OrbitzEWS","78341751":"PricelineIB","79527073":"CheapTicketsEWS","53908379":"TravelocityEWS","109237933":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (10,436)
    There are newer reviews for Hard Rock Hotel Cancun
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    • More languages

    341 - 345 of 6,325 reviews

    Reviewed 6 October 2017 via mobile

    I had a great time. Graciela,Nancy, and Alex made my stay memorable. This hotel showed such hospitality. The rooms were always clean. The entertainment staff were always there to put a smile on your face. I will definitely return. I loved itMore

    1  Thank glorieuseraymond
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 6 October 2017

    Hello glorieuseraymond, Thank you so much for taking the time sharing your amazing review and experience, regarding your latest visit to Hard Rock Hotel Cancun. We are pleased to learn that our band members, provided you with an excellent service and made your stay more...More

    Reviewed 4 October 2017 via mobile

    I just came back from a week trip to the Hard Rock Cancun with some friends, there were 10 of us. Our friends who invited us to come are Hall of Fame members , they stayed in the presidential suite that included a Butler service,...More

    Thank Hassana J
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 6 October 2017

    Hello Hassana J, Thank you for taking the time sharing your latest experience at Hard Rock Hotel Cancun, We are thrilled to learn that you had a great time with us and wit the help of your butlers, everything was more simple and enjoyable. Also...More

    Reviewed 4 October 2017

    Had an amazing time, but what made it extra special was these 5 members of staff who really made my holiday. They were Roger Diaz, Donis, Jules, Edgar and Maky, they were extremely hard working, attentive and looked after us throughout the holiday. They always...More

    Thank Claresabella
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 6 October 2017

    Hello Claresabella, Thank you so much for your amazing review and for sharing your latest experience at Hard Rock Hotel Cancun. We are very glad to know that you had an amazing time with us and also I'm very proud to learn the name of...More

    Reviewed 3 October 2017

    Absolutely fantastic my self I'll be going back for sure for the next ten years must say enterinment girl val e ride is the bests pink panther hot as well pool side roger Dias is the biz smash bar is got to go with donis...More

    Review collected in partnership with this hotel
    Thank georgeroutleff
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 6 October 2017

    Hello georgeroutleff, Thank you very much for taking the time sharing your latest experience at Hard Rock Hotel Cancun. I'm pleased to learn the names of the persons you made you feel like royalty and provided you with our well known rock star service during...More

    Reviewed 3 October 2017

    We stayed September 18-.25 in room 1228.My boyfriend is a legendary member so when we arrived we ha a private check in. We were able to get in our room early too which was great. Our view was spectacular. I would always love to have...More

    Thank William M
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 6 October 2017

    Hello William M, Thank you so much for taking the time sharing very well detailed review with us, regarding your experience at Hard Rock Hotel Cancun. We are pleased to learn that you and your boyfriend had a great time with us and our amazing...More

    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Business Centre with Internet Access
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    • Outdoor pool
    • Price range
    • US$400 - US$930 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Spa Hotel in Cancun
    • #10 On the Beach Hotel in Cancun
    • #10 Luxury Hotel in Cancun
    • #10 Top resorts Hotel in Cancun
    • #17 Business Hotel in Cancun
    • #17 Family Hotel in Cancun
    • #22 Romantic Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 598
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Agoda, Hotels.com, Travelocity, Orbitz, Evoline ltd, Cancelon, getaroom.com and TripOnline SA so you can book your Hard Rock Hotel Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Cancun Palace Hotel Cancun ,
    • Cancun Palace Resort ,
    • Palace Hotel Cancun ,
    • Cancun Palace Cancun
    Add Photo Photos
    Traveller (7812)
    Pool & Beach (1434)
    Room & Suite (1134)
    Dining (790)
    Hotel & Grounds (4829)
    Family and Play Areas (121)
    Bathroom (38)
    Business Centre & Event Rooms (33)
    Nearby HotelsSee all 177 hotels in Cancun
    JW Marriott Cancun Resort & Spa
    4,561 reviews
    .18 km away
    Secrets The Vine Cancun
    9,301 reviews
    .19 km away
    Sandos Cancun Lifestyle Resort
    4,416 reviews
    .31 km away
    Marriott Cancun Resort
    4,159 reviews
    .36 km away
    Nearby Restaurants
    Restaurante Careyes
    525 reviews
    .69 km away
    Puerto Madero
    3,627 reviews
    .38 km away
    Harry's Prime Steakhouse & Raw Bar
    3,093 reviews
    .32 km away
    Porfirio's Cancun
    1,707 reviews
    .27 km away
    Nearby Attractions
    Avenida Kukulkan
    5,308 reviews
    1.54 km away
    Museo Sensorial del Tequila
    171 reviews
    1.54 km away
    Kukulcan Plaza
    686 reviews
    1.48 km away
    3,510 reviews
    .75 km away
    Ask a question
    Questions & Answers
    Loukia H
    20 January 2018|
    Response from amanda7791 | Reviewed this property |
    What part? I’ve been to Cancun 15 times over the last 20 years and just played my next stay. Cancun is safe, just as anywhere else don’t be out at night alone. We were just saying how safe we always feel in Cancun. At our... More
    Room Tips
    "We were near one of the "theme" rooms where there was a wedding party, they were very noisy for us..."
    Read review
    "Ask for a sea view room"
    Read review
    "Go oceanfront with larger balconies but Rock Royalty level if possible"
    Read review
    "Upper floors more quiet because you hardly hear sound at the pool area."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing