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25/12/2017 26/12/2017
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    Hard Rock Hotel Cancun

    Boulevard Kukulcan Km 14.5, Cancun 77500, Mexico
    +1 800-550-8578
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    25/12/2017 26/12/2017
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     46 people are viewing this hotel
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    US$601
    US$467
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    Traveller (7701)
    Pool & Beach (1409)
    Room & Suite (1128)
    Overview
    • Excellent75%
    • Very good16%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “rock star” (167 reviews)
    “zen restaurant” (110 reviews)
    “rock spa” (83 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hard Rock Hotel Cancun
    Special Price: 35% off room rate
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    Rooms
    25 Dec26 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (10,211)
    There are newer reviews for Hard Rock Hotel Cancun
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    371 - 375 of 6,192 reviews

    Reviewed 21 August 2017

    My best friend and I came here with her 3 boys (12,16,19). There is a variety of things to do for all ages. Beautiful resort with a wide variety of restaurants. The customer service was excellent and the staff were very attentive. Lots of fun...More

    1  Thank Sheri L
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 24 August 2017

    Hello Sheri L, Thank you for sharing your experience at Hard Rock Hotel Cancun. I'm pleased to learn that every one in your party had a great time and our band members provide your with the Rock Star service that characterize us. We are very...More

    Reviewed 21 August 2017

    The Hard Rock Resort in Cancun gave our family more than we bargained for. The staff were great from the moment we arrived & service was great throughout our stay. The food options were terrrific & non stop. Ipanema, the Brazilian restaurant on site, was...More

    Review collected in partnership with this hotel
    Thank Cory F
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 24 August 2017

    Hello Cory F, Thank you so much for sharing your latest experience at Hard Rock Hotel Cancun. We are pleased to learn that our amazing staff made you feel like a Rock Celebrity from the first minute you arrived and during your entire stay! We...More

    Reviewed 21 August 2017

    My husband and I had a wonderful time at hard rock hotel. We're looking forward to booking our next trip with them. Would highly recommend The hotel to anyone who is looking for a good time with a beautiful room.More

    Review collected in partnership with this hotel
    Thank Terri S
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 24 August 2017

    Hello Terri S, Thank you for your perfect five star review and for sharing your latest experience at Hard Rock Hotel Cancun.We are thrilled to learn that you had a wonderful time with us and we could fulfill all your expectations! Thanks for recommending us...More

    Reviewed 20 August 2017

    Stayed here for 6 nights, great service, good food & all the alcohol drinks you want. Staff are polite, room fixings 2xday, and huge in room jacuzzi. The Mexican night was amazing, classy restaurant style table settings outdoor while mariachi band plays. The only thing...More

    Review collected in partnership with this hotel
    Thank fassiram
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 24 August 2017

    Hello fassiram, Thank you for sharing your experience at Hard Rock Hotel Cancun, we are pleased to learn that your overall stay was great and all our facilities, food and amazing service from our staff helped to make this a fantastic stay. Thanks for all...More

    Reviewed 20 August 2017

    Food facilities and service was excellent. Room service 24-7 with a huge menu. Open bar top shelf liquor made for a great week. There really wasn't anything that I wasn't happy with. I look forward to my next tripMore

    Review collected in partnership with this hotel
    Thank anthonyrossini914
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 24 August 2017

    Hello anthonyrossini914, Thank you so much for your perfect five star review and for taking the time sharing your latest experience at Hard Rock Hotel Cancun. I'm pleased to learn that everybody had a blast during your bachelor party. Also we are very glad to...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Business Centre with Internet Access
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$397 - US$899 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Top resorts Hotel in Cancun
    • #10 Spa Hotel in Cancun
    • #10 Luxury Hotel in Cancun
    • #10 On the Beach Hotel in Cancun
    • #17 Business Hotel in Cancun
    • #21 Family Hotel in Cancun
    • #22 Romantic Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 598
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Agoda, Hotwire, Hotels.com, Orbitz, Travelocity, HotelsforEveryone, Cancelon, getaroom.com, Evoline ltd and TripOnline SA so you can book your Hard Rock Hotel Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Cancun Palace Hotel Cancun ,
    • Cancun Palace Resort ,
    • Palace Hotel Cancun ,
    • Cancun Palace Cancun
    Add Photo Photos
    Traveller (7701)
    Pool & Beach (1409)
    Room & Suite (1128)
    Dining (772)
    Hotel & Grounds (4776)
    Family and Play Areas (120)
    Bathroom (38)
    Business Centre & Event Rooms (33)
    Nearby
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    .70 km away
     
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    .56 km away
     
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    9,113 reviews
    .19 km away
     
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    8,382 reviews
    1.00 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    psevean
    10 December 2017|
    AnswerShow all 2 answers
    Response from Traci G | Reviewed this property |
    Restaurants are all on a first come first serve basis UNLESS you have a Butler. Butlers can make reservations for their guests. Rock Royalty Rooms have Butlers.
    0
    Votes
    Jenny A
    8 December 2017|
    Answer
    Response from LuisTA12 | Property representative |
    Hello Jenny A, thank you so much for contact with Hard Rock Hotel Cancun. Currently energy drinks are not part of our all- inclusive, but you'll be able to find them in our hotel shop. Kind regards.
    0
    Votes
    Google Translation
    Winstonsmom
    7 December 2017|
    Answer
    Response from LuisTA12 | Property representative |
    Hello Winstonsmom, Thank you so much for contact with Hard Rock Hotel Cancun and for your interest in our hotel. We recommend to visit our web site to learn more about the costs for our little rock stars. Kind regards.
    0
    Votes
    Google Translation
    Room Tips
    "Ocean view to the side of you can. That way you won't be above the noise but will have a great view"
    Read review
    "Doors for closet in the restroom area fell off of pivots, Since I have extensive training as a carpenter and..."
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    "You would want a ocean view"
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    "Your housekeeping staff did an excellent job."
    Read review
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