The Royal Sands All Suites Resort & Spa
Blvd. Kukulcan KM 13.5 No. 32 Seccion A, Cancun 77500 Mexico
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Avg. S$535 /night, 12/7 - 12/8
S$1,601
per night
S$931
per night
S$261
per night
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4.5
#4 of 28 resorts in CancunLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Royal Sands Resort & Spa All Inclusive is a beachfront resort located in the heart of Cancun’s Touristic Hotel Zone. It is a great location overlooking the sandy beaches and the most amazing turquoise shoreline of the Caribbean Sea. The Royal Sands Resort & Spa All Inclusive includes unlimited food and beverages, spacious, fully furnished villas and Suites that will make your stay a memorable and enjoyable experience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Beach
Canoeing
Babysitting
Parking
Wifi
Fitness / spa changing rooms
Fitness classes
Sauna
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Snack bar
Swimup bar
Poolside bar
Diving
Game room
Snorkelling
Tennis court
Aerobics
Billiards
Entertainment staff
Fishing
Patio
Table tennis
Video game console
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Concierge
Currency exchange
Gift shop
Newspaper
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Minibar
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family Resort
Centrally Located
Languages Spoken
English, Spanish
Location
Blvd. Kukulcan KM 13.5 No. 32 Seccion A, Cancun 77500 Mexico
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 74 out of 100
74
Cancun Airport
12.6 km•
See all flights
Aerodromo de Playa Del Carmen
62.2 km•
See all flights
Car Hire
17 Restaurants
within 0.5 kilometers
Reviews
4.5
10,762 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Royal Sands All Suites Resort & Spa earns high marks for its spotless environment and exceptional service, with guests consistently lauding the staff's friendliness and professionalism. While the ocean views from every room are appreciated, some guests find the timeshare-related room switches and check-in process frustrating.
Despite its prime location and relaxing atmosphere, the value of the all-inclusive packages is sometimes questioned due to hidden charges. Amenities are well-received, yet there is a call for some service enhancements and modern updates.
Location
Central
Atmosphere
Welcoming
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Top-notch
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10,762Reviews827Q+A100Room tips
Traveller rating
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Detailed Reviews
This was our 16th or 17th year at the Royal Sands for winter break and as always we had a great time. The weather was magnificent, we spent time with friends that we actually met at the resort in the early 2000's and the staff is wonderful. A big thanks to to Robert Vazquez at Phase 2, Tomas our server on the beach and Reynalda who makes our villa seem like home.
My only complaint (which I make every year), is that I wish we could reserve a palapa without getting up at 530 am to put our flags out! We would be willing to pay for the convenience -- We have a suggestion! If the owner is not out after 9 am security can remove the towels. Simple as that. Royal Resorts should also explain to the the all-inclusive guests about beach etiquette, i.e., blocking views, encroaching palapas, taking others' chaises without permission. We would ask that the owners, who invested in the property get priority over the all inclusive guests, especially during Christmas Week.
My only complaint (which I make every year), is that I wish we could reserve a palapa without getting up at 530 am to put our flags out! We would be willing to pay for the convenience -- We have a suggestion! If the owner is not out after 9 am security can remove the towels. Simple as that. Royal Resorts should also explain to the the all-inclusive guests about beach etiquette, i.e., blocking views, encroaching palapas, taking others' chaises without permission. We would ask that the owners, who invested in the property get priority over the all inclusive guests, especially during Christmas Week.
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Date of stay: December 2019
Value
Location
Service
Room Tip:Â beach front
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra_MRL, Online Community Care Agent at The Royal Sands All Suites Resort & Spa
Responded 8 Jan 2020
Dear Rbb0612, Thank you for taking the time to post about The Royal Sands. We love hearing from our members and their vacation experiences and we’re happy to see that you have been enjoying overall great stays with us for almost 20 years. We are sorry to learn your experience has not been the best because of the pool chair situation. We do have a new policy about this that we believe will hopefully improve your experience. We'll make sure that our security department is enforcing it correctly. We appreciate your feedback and look forward to welcoming you next year at your home away from home. Warm Regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I look forward to coming every year over Christmas and New Year. The weather is consistent, sunny: be careful and have your 50spf. The surf is relatively gentle and many body surf and even do some distance swimming parallel to the shore. There is a Marina on the lagoon side, and Juan takes great care of me and my family when we go sailing on the Sunfish fleet. A shoutout also to Luis Ulin at the sports desk who I have known for over 20 years from another Royal location. So great to see the same faces every year. The food is very good, both at the resort and a walk, bus or taxi ride to other excellent restaurants. The Sands water is purified on site and I've never been sick from it. I go to the pool/ocean daily. Walk around the hotel zone. The bus is only 12 pesos (70 cents) if you want a change of scenery. I love it, and look forward to 25 more years.
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Date of stay: January 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JuanCristobalGalindo, Online Community Care Coordinator at The Royal Sands All Suites Resort & Spa
Responded 10 Feb 2020
Dear often_crabby-travele, Thanks so much for writing a review about The Royal Sands. We love hearing from our members and their vacation experiences. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We thank you for your continued loyalty and we can't wait to have you back on your next visit to your home away from home. Warm Regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We are frequent visitors to the Royal Resorts, but have not been back at the Royal Sands for several years. We were happy to return to this superior resort. The Royal Resorts are always clean and exceptionally well maintained. They have increased their sanitization and safety procedures for the current pandemic. The views are amazing and the pools spectacular. As always, what sets the Royal Resorts apart from others is the service. Filipe and Damian at the pool were quick with service, friendly, and always happy to see us each day. In addition to the regular pool menu, on several days the Sands does additional items made pools side (tacos, grilled chicken, ceviche). The other restaurants on property also had good food and top notch service.
The only complication was check in which seems to be a common issue at the Royals. The process takes an extremely long time and the front desk staff is not as friendly as the rest of the staff. We booked 8 nights and had to move rooms on Saturday. Although I understand when the resort is full this may be necessary, but with 30% occupancy we should have been able to stay in the same room for 8 nights.
The only complication was check in which seems to be a common issue at the Royals. The process takes an extremely long time and the front desk staff is not as friendly as the rest of the staff. We booked 8 nights and had to move rooms on Saturday. Although I understand when the resort is full this may be necessary, but with 30% occupancy we should have been able to stay in the same room for 8 nights.
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Date of stay: July 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra Riveros, Other at The Royal Sands All Suites Resort & Spa
Responded 31 Jul 2020
Dear Jacquie D, Thank you for taking the time to post your review of our resort. We take pride in our resort's cleanliness and for us is rewarding to learn you've noticed it during all the years you've been staying with us. We're glad to learn you've enjoyed your recent stay and we appreciate your feedback about the aspects of your vacation that didn't meet your expectations. We look forward to welcoming you back soon. Warm regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is my second trip to the Royal Sands, and it has become my favorite property in Cancun. The facility is great. The suite is large and comfortable. The food is good. The service is great. It has a clean, immaculate beach and two large pool areas. The large main pool is the more active of the two, while the smaller pool area is great for a quieter day. The property is extremely well maintained. I was surprised to learn that the hotel is 20 years old because it looks almost brand new everywhere you look.
The maids were very attentive to detail. We came up to the room once while she was cleaning and she had pulled out the couch, rolled up the rug, and was sweeping, mopping, and scrubbing everywhere. We could see maids cleaning every spindle on the balconies one at a time from the pool. The attention to detail here is great.
Breakfast is great, and lunch at the pool is very good. In the evening the buffet can be less than amazing, but there are other choices. We particularly like the Sisal and highly recommend their freshly prepared guacamole that they mix up right at your table.
There are more luxurious properties in Cancun. I have stayed at some and I do love them. But they have begun to price themselves out of the market when there are far more reasonable choices that exceed your expectations and give you a far better overall value.
This is a family friendly resort, but my wife and I are in our 60's and children have not been an issue for us on either of our trips.
Royal Sands is my new favorite resort in Cancun. We will be back!
The maids were very attentive to detail. We came up to the room once while she was cleaning and she had pulled out the couch, rolled up the rug, and was sweeping, mopping, and scrubbing everywhere. We could see maids cleaning every spindle on the balconies one at a time from the pool. The attention to detail here is great.
Breakfast is great, and lunch at the pool is very good. In the evening the buffet can be less than amazing, but there are other choices. We particularly like the Sisal and highly recommend their freshly prepared guacamole that they mix up right at your table.
There are more luxurious properties in Cancun. I have stayed at some and I do love them. But they have begun to price themselves out of the market when there are far more reasonable choices that exceed your expectations and give you a far better overall value.
This is a family friendly resort, but my wife and I are in our 60's and children have not been an issue for us on either of our trips.
Royal Sands is my new favorite resort in Cancun. We will be back!
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Date of stay: February 2020
Value
Location
Service
Room Tip:Â Consider spending the extra few dollars and get a suite. We really enjoyed the extra space and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra Riveros, Other at The Royal Sands All Suites Resort & Spa
Responded 20 Feb 2020
Dear Stevene172, Thanks for your review, as well as your loyalty. We love hearing from our return guests about their vacation experiences and we are glad to see that your second trip to the Royal Sands exceeded your expectations. You couldn't give us any higher compliment than a return visit, and we look forward to seeing you again soon! Warm Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I just returned from a week at the Royal Sands. We've been going for years, but recently became owners. Our experience was off the charts once again! We felt extremely safe and the management and staff was over the top in terms of cleaning, disinfecting, and overall safety. They literally had someone walking around spraying handrails, knobs, tables, chairs, etc. We took private transportation to/from the airport with Thomas Moore (The Royals exclusive transportion company) at a reasonable price. our driver was Antelmo, who was conversational and safe. They disinfected guests footwear coming into the restaurant and in some Royal restaurants. All staff wore masks at all times inside and outside. Servers pool side and on the beach had hand sanitizer for us before/after serving us as well as contactless menus (QR codes). Moises, Gabriel, Roberto were excellent. They truly get to know you. A special shout out to Antonio who every day saw us coming down to the beach, cleaned and disinfected our lawn chair/table/chair out by the palapas.
Dinner's at Hacienda Sisal, Captain's Cove and El Conquistador were fantastic. As owners, we opted for REFINE, which was a good value. Gabriela at Hacienda Sisal was great. We were a bit disappointed by La Trattoria this year. The air conditioning was not working which made it uncomfortable and the while my wife and I got exactly the same dish (chicken parm), one was terrific and the other one was overcooked and hard. It happens.
Overall, the trip was 99.9% perfect at what we believe is the best resort in Cancun. We're going back in a month! You can't go wrong with the Royal Sands.
Dinner's at Hacienda Sisal, Captain's Cove and El Conquistador were fantastic. As owners, we opted for REFINE, which was a good value. Gabriela at Hacienda Sisal was great. We were a bit disappointed by La Trattoria this year. The air conditioning was not working which made it uncomfortable and the while my wife and I got exactly the same dish (chicken parm), one was terrific and the other one was overcooked and hard. It happens.
Overall, the trip was 99.9% perfect at what we believe is the best resort in Cancun. We're going back in a month! You can't go wrong with the Royal Sands.
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Date of stay: September 2020
Rooms
Location
Service
Room Tip:Â All rooms should have an ocean view...with the exception of 1st floor in Phase 2.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra Riveros, Other at The Royal Sands All Suites Resort & Spa
Responded 22 Sept 2020
Dear Brett B, Thank you so much for your review. We have always operated to the highest cleaning and sanitation standards, but to meet the current pandemic challenge, we have raised our standards to a whole new level. It's very rewarding to learn that you noticed our efforts and that you were able to enjoy a relaxing vacation with us. We appreciate your kind words about Moises, Gabriel, Roberto, Gabriela, Antelmo from the Thomas More team, and we look forward to seeing you again during your next visit to the Mexican Caribbean. Warm Regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Upon arrival at the airport and meeting Thomas Moore spraying my luggage and offering hand sanitizer I was put at ease. However, when arriving at the Royal Sands and being directed to more hand sanitizer as well as a solution inside a mat you stepped into. Then walking into the lobby a machine that took your temperature. We brought masks with us. As we entered the room there was a certificate indicating the room was sprayed with sanitizer. In addition both rooms had a welcome box of masks, sanitizer gel bottles and wipes. All staff are wearing masks at all times. Guest must wear masks in public places.
We did the All Inclusive during our stay. Every server was outgoing. The food was magnificent. Overall one of my best vacations at the Royal Sands. I am so happy to call this my MX home. I consider the entire staff part of my extended family. If you are looking for a family resort that you can be as busy or relaxed as you want, this is the place. At 30% capacity per MX law at this time you are making a mistake if you scratch this location if your list due to COVID. I’m am glad we came.
We did the All Inclusive during our stay. Every server was outgoing. The food was magnificent. Overall one of my best vacations at the Royal Sands. I am so happy to call this my MX home. I consider the entire staff part of my extended family. If you are looking for a family resort that you can be as busy or relaxed as you want, this is the place. At 30% capacity per MX law at this time you are making a mistake if you scratch this location if your list due to COVID. I’m am glad we came.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra Riveros, Other at The Royal Sands All Suites Resort & Spa
Responded 26 Aug 2020
Dear Jimmy, Thank you so much for your review. The health and safety of our guests and employees is our top priority. We have always operated to the highest cleaning and sanitation standards, but to meet the current pandemic challenge, we have raised our standards to a whole new level. We're very happy to learn that you noticed these efforts and that you were able to enjoy a relaxing vacation with us. We appreciate your kind words and loyalty and we look forward to seeing you again during your next visit to your home away from home. Warm Regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Family of 4 (two adults and two kids under 10) we stayed Thanksgiving week. Everything was amazing from check in to check out. Rooms, restaurants, pools everything was clean. All of the staff are following social distancing and constantly disinfecting areas. I would really like to say thank you to Eduardo Pacheco and Damian by the pool the treated us great, always attentive to all of our needs. They went above and beyond our expectations. We will definitely be returning soon.
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Date of stay: November 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra Riveros, Other at The Royal Sands All Suites Resort & Spa
Responded 23 Dec 2020
Dear cortezr80, Thank you so much for taking the time to review your recent vacation with us. We couldn’t be happier to see that your time spent with us was an amazing experience and that the staff, especially Eduardo and Damian, made you feel right at home. We are honored that you would choose to stay with us again. We will see you then! Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were on the fence about this trip due to COVID-19. We are very glad that we made this trip. To start with, as soon as we get to the resort, your luggage from the airport is sprayed and disinfected. There is a mat for you to stand on to disinfect your shoes. There is a temperature station for checking your temp (voluntary unlike the airport) There is hand sanitizer everywhere. All of the staff have masks on and face shields. Now to the resort. The pools are excellent as are the staff. I want to give a special shout out the Samuel at La Veranda, his service was excellent. Enrique was always quick to bring your food or drinks at the pool. Jose was great at the pool bar. The only downside which is not on the resort was the Seaweed was definitely there on this past trip. It did not prevent you from using the beach. The concierge was good with making reservations and did not hound you too badly with the timeshare pitch. Overall very happy with our vacation. If you get the all inclusive, Hacienda Sisal, Captains Cove and El Conquistador are all included (unless you get lobster or fancy steak then it is a slight up charge)
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Date of stay: June 2020
Location
Cleanliness
Service
Room Tip:Â all rooms have an ocean and pool view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra Riveros, Other at The Royal Sands All Suites Resort & Spa
Responded 27 Jul 2020
Dear geoff718, Thank you for taking the time to post about our resort. We're glad to learn you had a 5 stars experience during your recent visit. We always strive to provide our guests with the highest satisfaction levels available and it is pleasant to learn we achieved this goal with you and even exceeded your expectations. We look forward to welcoming you back during your next visit to the Mexican Caribbean. Warm Regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just arrived today and I’ve already been looking at options to leave. I have traveled to Cancun many times and have never stayed at a resort this poorly run. The beach is lovely, the view from our room is amazing, and the food at the pool bar is very good. That is where the positives end. This resort caters to their timeshare owners, not their all- inclusive guests. Wearing a plastic wristband is not enough to show that you have the all- inclusive package. You have to hand over your room key at every restaurant and it takes forever to get it back when you are done eating. There is no option for a couple traveling together to have a room with a queen or king bed. Only two doubles unless you want to upgrade to a two room suite. No hot tub unless you want to pay extra for the spa. No nightly entertainment or lobby bar options. Most restaurants require shuttle transportation to get to. The sushi restaurant on-site is a joke. Service was incredibly slow and they told us we were only allowed to order three rolls off the menu. When they arrived, I was glad they had cut us off as the rice was very hard and dry. I have had better sushi rolls from my local grocery store. We ordered potato nachos from the sports bar and got cold french frys with a can of Hormel chili on top (see pic). Much of the liquor at the bars is not included. We have not been able to get a consistent answer from anyone on what is or is not included. The gentleman at the lobby desk that we spoke with told us that they don’t have a list of what is included, only the bar knows. Seriously?!?!? Stay somewhere else! The Occidental Costa Cancun is far superior for a lower price.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra_MRL, Online Community Care Agent at The Royal Sands All Suites Resort & Spa
Responded 17 Feb 2020
Dear Scenic640725, Thanks so much for taking the time to review your stay at The Royal Sands. We truly appreciate your feedback and sincerely apologize that your stay didn't meet your expectations. I've contacted you offline so that we can learn more about your stay experience. We hope we have the chance to connect with you offline and welcome you back once more to enjoy a vacation that's up to the high standards we've held for our Royal Resorts owners and guests for 40 years. Warm Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We loved our stay here! The beach here was phenomenal and it wasn’t at all crowded, sometimes we even had beach and pool all to ourselves.
The service was amazing! Everyone was very friendly, specific shoutout to our bellboy Fabian who went above and beyond to help us during checkout. The food was fantastic, our favorite restaurant included in our all inclusive package was the Hacienda Sisal.
They did a great job keeping us safe during COVID. Everyone had masks indoors and they were constantly sanitizing and cleaning.
Overall, we loved our stay! However, I think they should update the hotel rooms- they have great views of the ocean and they’re comfortable, but they’re nothing fancy. They seem like they’re a little bit on the older side. We spent most of our time at the beach so it was fine for us.
Also, the drinks at the indoor restaurants and bars were great, but in the outdoor /pool bars they really skimp on the alcohol they put in the cocktails- very watered down.
The service was amazing! Everyone was very friendly, specific shoutout to our bellboy Fabian who went above and beyond to help us during checkout. The food was fantastic, our favorite restaurant included in our all inclusive package was the Hacienda Sisal.
They did a great job keeping us safe during COVID. Everyone had masks indoors and they were constantly sanitizing and cleaning.
Overall, we loved our stay! However, I think they should update the hotel rooms- they have great views of the ocean and they’re comfortable, but they’re nothing fancy. They seem like they’re a little bit on the older side. We spent most of our time at the beach so it was fine for us.
Also, the drinks at the indoor restaurants and bars were great, but in the outdoor /pool bars they really skimp on the alcohol they put in the cocktails- very watered down.
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Date of stay: December 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sandra Riveros, Other at The Royal Sands All Suites Resort & Spa
Responded 23 Dec 2020
Dear 763taunat, Thank you for taking the time to post about our resort. We are thrilled to see that our cleaning and sanitizing protocols made you feel safe and helped you have an awesome vacation with us. It's great also to hear that the staff, especially Fabian, left such a good impression on you by providing outstanding service. We're sure that the TripAdvisor community will appreciate your insights about our resort and your overall experience in Cancun. We appreciate your feedback and we look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just returned home. The coffee shop is NOT included in the AI. Housekeeping provided only 1 package of coffee (6-8 cups) per day, so if you’re traveling with a group, I’d suggest asking for more. We had to ask every day. We also had to ask every day for extra bottled water as there were 5 of us in the Villa. Food options are average at best. Still missing two restaurants— El Conquistador and Captain’s Cove with no replacements. Choices are still the Veranda which serves fair buffets, the Bistro which was better than average, but not great, Hacienda Sisal (still stable) and the sushi restaurant that unfortunately doesn’t open until 3 and also isn’t included in room service. At $135 a day for AI, we expected more. Is it a deal breaker? Probably not, but I wouldn’t want to vacation there without knowing this in advance. Safely put, we don’t go there for the food, unfortunately, because it would greatly enhance our stay.
Carona & XX are both available on tap in the bars and restaurants. Those sup[plied in the rooms are only in cans.
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"Never experienced an all inclusive where you have to give up your room key an sign a piece of paper for every transaction, even a drink"Read full review
"Just remember to trip the staff that have taken care of you. All Inclusive does not cover tips for the dedicated and hard working staff."Read full review
"We went on the Thanksgiving break right before the busy season which is Christmas time"Read full review
"While I was there my bad knee acted up. Fortunately, I was able to get a scooter from EASY Access Scooter. It saved my vacation! 🌟🌟🌟🌟🌟"Read full review
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PRICE RANGE
S$343 - S$606 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royal sands hotel cancun, royal sands cancun, cancun royal sands resort, royal sands resort cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
680
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingTHE ROYAL SANDS ALL SUITES RESORT & SPA | UPDATED 2024 Reviews, Price Comparison and 7,643 Photos (Cancun, Mexico) - Tripadvisor
Frequently Asked Questions about The Royal Sands All Suites Resort & Spa
Which popular attractions are close to The Royal Sands All Suites Resort & Spa?
Nearby attractions include Luxury Avenue Mall Cancún (0.3 km), Cancun and Chichen Itza Experiences (0.4 km), and Adventures Cancun (0.4 km).
What are some of the property amenities at The Royal Sands All Suites Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at The Royal Sands All Suites Resort & Spa?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Royal Sands All Suites Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Royal Sands All Suites Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to The Royal Sands All Suites Resort & Spa?
Conveniently located restaurants include Taboo Cancun, Puerto Santo Laguna, and Ilios Greek Estiatorio Cancun.
Are there opportunities to exercise at The Royal Sands All Suites Resort & Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Royal Sands All Suites Resort & Spa have airport transportation?
Yes, The Royal Sands All Suites Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Royal Sands All Suites Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does The Royal Sands All Suites Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Royal Sands All Suites Resort & Spa?
The staff speaks multiple languages, including English and Spanish.