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The Royal Sands Resort & Spa All Inclusive

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#18 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
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The Royal Sands Resort & Spa All Inclusive
The Royal Sands Resort & Spa All Inclusive
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3,746 Reviews from our TripAdvisor Community

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Showing 3,290: English reviews
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Cancun, Mexico
Reviewed yesterday NEW

The restaurants are good, the value is good, everything is clean, the staff is friendly and helpful. The views of the ocean are incredible. I was in 'phase 2' this time, and everything was quiet but the ocean. I will always come back whenever I get the chance. We didn't take the all inclusive option as we like to explore...

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Helpful?
Thank Skip B
Bensalem
Reviewed 2 days ago NEW

My sister and I had a wonderful and relaxing We enjoyed our week at the Royal Sands! The rooms are so comfortable and clean. The view from the deck is breath taking. It is a very easy walk to many restaurants.

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Thank Rita C
Reviewed 2 days ago NEW

We came to the Royal Sands to enjoy a 5-day weekend with our teen son. We were very impressed by the cleanliness and attention to detail of the entire staff. The restaurants and service were exceptional (with the exception of the speed of service at Char-Hut, but the view was so lovely, who cares?) The entire property is gorgeous and...

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Helpful?
Thank Sue S
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Sue S: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you back soon. Warm regards.

Clarkston, Michigan
Reviewed 2 days ago NEWvia mobile

The Royal Sands has been excellent! The rooms are very clean and the staff is very friendly. We opted for the all inclusive package and were very satisfied (too satisfied actually as my waistline may have grown a bit!). We visited most of the included restaurants and loved Hacienda Sisal the most but others were good as well. We ate...

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Helpful?
Thank Ehaiss
Cristóbal G, Online Community Care Coordinator. at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Ehaiss Thank you for taking time to post about our resort. We're glad to learn you've enjoyed your recent visit to The Royal Sands. We always strive to provide our guests with the highest satisfaction levels available and we are glad to learn we achieved this goal with you. We look forward to welcoming you again during your next...

Reviewed 3 days ago NEWvia mobile

We went with another couple & their child. Buffet gets boring but food is all delicious & fresh. Resort is very clean. Always easy to find chairs at the pool. Beach chairs are harder unless you go down super early. Gym is very clean & has a great selection of both machines & free weights. Only complaint is the food/drink...

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Thank jlc1279
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Guest Thanks for your review, as well as your loyalty. We love hearing from our return guests about their vacation experiences. It sounds like you were able to enjoy the facilities of The Royal Sands and rest assured we're sharing your comments about our food and beverage's department service so it can improve. You couldn't give us any higher...

Greensboro
Reviewed 3 days ago NEW

We have stayed at Royal Resorts for several years and are always pleased. This year was no exception. The grounds are beautiful and the villas are very well-maintained. We were especially fond of Virginia, our housekeeper who was very conscientious and so sweet. The pools are wonderful but the one in Phase one could get a bit crowded in the...

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Thank 95calvine
Madison
Reviewed 3 days ago NEW

Always friendly staff and great service for the most part. The only disappointment was going to the Char Hut for lunch on Saturday where the staff seemed disorganized. We sat at a table and waited about 15 minutes and had nobody come to serve our table or let us know they would help us but we had to wait. I...

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Thank laurapS2593ZQ
Clarkston, Michigan
Reviewed 4 days ago NEWvia mobile

This is our second time staying at Royal Sands. The first time we came with just couples but this time we brought our kids (11 and 13). This resort is beautiful, clean, and everything was amazing. I have no complaints about anything. The all inclusive is great and our kids loved it. The restaurants in and off site were all...

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1Thank DMB812
Jacksonville
Reviewed 4 days ago NEW

We love the Sands. We stayed 4 times now. It is clean, well kept, but could use another upscale restaurant. It has excellent spa services. It is conveniently located, and the staff are very helpful and polite.

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Thank creedeh2017
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Creedeh2017, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Huntington ny
Reviewed 4 days ago NEW

Great value especially for large families Dinner reservations are annoying however the quality surpassed many all inclusives The people were friendly the time share thing that people talk about was not an issue just tell them you are not interested and they will leave you alone

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1Thank deep869
Cristóbal G, Online Community Care Coordinator. at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Deep869 Thank you for commenting about our resort. We're glad to learn you've enjoyed your recent visit and we're sharing your comments with the appropriate channels so that our service may improve. Nevertheless, we're glad to learn the good experiences were dominant and that we got a 5 stars rating from you. We look forward to welcoming you again...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Royal Sands Resort & Spa All Inclusive, one of the best All-Inclusive resorts in the area, sits at the center of Cancun's spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. With a privileged location, five-star luxury, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for your next Caribbean vacation. Enjoy fine dining, activities and amenities offered by the REFINE All-Inclusive package. ... more   less 

Additional Information about The Royal Sands Resort & Spa All Inclusive

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $331 - $693 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Sands Resort & Spa All Inclusive 4*
Number of rooms: 340
Reservation Options:
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Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun
Hotel Style:
#14 Family Hotel in Cancun
#17 Top resorts Hotel in Cancun
#18 On the Beach Hotel in Cancun
#18 Luxury Hotel in Cancun
#21 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Sands Resort & Spa All Inclusive staff and other travellers.
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Questions? Get answers from The Royal Sands Resort & Spa All Inclusive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a view of the pool on the end close to the ocean, on the south side. Less direct sun out most of the day and the view is spectacular.”
 of 5 bubbles 330skipb, 22 Feb 2017 | Read review
“All villas have a great view.”
 of 5 bubbles 95calvine, 20 Feb 2017 | Read review
“Excellent location in cancun”
 of 5 bubbles deep869, 19 Feb 2017 | Read review
“All rooms have a great view!! The high floors have better ocean views, lower floors have better views of the pool areas.”
 of 5 bubbles jeffrichmond7, 19 Feb 2017 | Read review
“We are owners of a first floor walk out and we belive these room are the best in the resort as one has outdoor access which the kids can play on, immediate beach access and larger verandas”
 of 5 bubbles remery1513, 13 Feb 2017 | Read review
5 of 5