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The Royal Sands Resort & Spa All Inclusive

Travellers' Choice award winner
#19 of 182 Hotels in Cancun
GreenLeadersSilver level
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The Royal Sands Resort & Spa All Inclusive
The Royal Sands Resort & Spa All Inclusive
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3,669 Reviews from our TripAdvisor Community

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Showing 3,221: English reviews
Neenah
Reviewed yesterday NEW

Beautiful property with many amenities. Staff is friendly and helpful. Wonderful workout center and spa. The Royal Sands is our favorite of the Royal properties on the Hotel zone in Cancun. It's location is convenient to shopping and walking distance to several amazing restaurants. It's a yearly trip for our family!

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Thank davidbM4462ZI
Boulder, Colorado
Reviewed yesterday NEW

The recreation staff, in particular Jose Hernandez Alvarez ("Pepe") and Sebastian, are amazing YOGA, Pilates and Zumba instructors. Their energy and their love of their job permeated our classes and was invigorating. I imagine all other instructors are equally as personable, but these two are the only ones I had the three days I exercised.

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Thank Lan Z
Chicago, Illinois
Reviewed 2 days ago NEW

Love the location of this place and the fact that you can take to shuttle to the other Royal resorts. Amazing beach and pools, including infinity lap pool. Surf is quite rough in the winter; very windy and red flag every day. Thankful for the lifeguards! Pool bar has daily happy hour. There are essentially two sections - one is...

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Thank dkm57
Lockport
Reviewed 2 days ago NEW

Our first time here for a family wedding. The staff was outstanding!! They were friendly and attentive. It was clean. The white sand and blue water was extraordinary. I would go back to the Royal Sands in a heartbeat!

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1Thank kbm323
Reviewed 3 days ago NEWvia mobile

When I came to Cancun I didn't suppose to stay here but as the hotel that I did my reservations denied to received me upon my arrival (see my post about the Pyramid at grand oasis, avoid this place) I came to Royal Sands at almost one in the morning and they accommodated me and my wife so well that...

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3Thank Andre O
Parker
Reviewed 3 days ago NEW

Took the family to Mexico for the first time and wanted to pick a resort that had everything we were looking for. The Royal Sands did not disappoint. It was excellent! Did a lot research before going and specifically wanted a 2 bedroom 2 bath that sleeps 5 for our family. Decided on an ocean front suite and it was...

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1Thank edh887
Reviewed 3 days ago NEW

My husband and I were in much need of a get away. We were lucky enough to be able to spend New years week at the Royal sands. If I could say one thing about this place that makes it fantastic would be the service. The people that work there are beyond tentative. I think they are the hardest working...

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Thank Lara C
Sussex, Wisconsin
Reviewed 4 days ago NEW

we have been going to this resort for the last 8 years and we love love it we go in early june and it is very hot there but we like it that way freinds of ours bought the time share and we have been getting it from them we are in a full villa on the 7th floor facing...

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Thank rwanta1
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Guest, Thank you for taking time to post about our resort. It seems like you really enjoyed the view from your 7th floor villa, the Caribbean is a magnificent spectacle, isn't it? We're sure that the TripAdvisor community will appreciate your insights about our resort and your overall experience in Cancun. We look forward to welcoming you again during...

Reviewed 4 days ago NEWvia mobile

Absolutely beautiful. It is a paradise on earth. Service is impeccable. The staff is very accommodating. The little store on the property is well stocked. The beaches are clean as well as the pool. Very family oriented. I will return there time and time again. Love it there.

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1Thank Bo W
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Guest, Thank you for taking time to post about our resort. We're glad to learn you've enjoyed the service from our staff and the amenities in the resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Chicago
Reviewed 5 days ago NEW

We have stayed at this property several times over the years. It is very clean and well-maintained. The service and staff are wonderful. It is perfect when traveling with a larger group. The amenities are great - multiple pools, dining choices, plus a market on site for drinks and incidentals. The location is convenient to area shopping and dining. The...

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1Thank R4612YRwilliamk
Cristóbal G, Online Community Care Coordinator. at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear William, Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We're glad to learn you've enjoyed your stay at our resort and we look forward to welcoming...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Royal Sands Resort & Spa All Inclusive, one of the best All-Inclusive resorts in the area, sits at the center of Cancun's spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. With a privileged location, five-star luxury, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for your next Caribbean vacation. Enjoy fine dining, activities and amenities offered by the REFINE All-Inclusive package. ... more   less 

Additional Information about The Royal Sands Resort & Spa All Inclusive

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $338 - $744 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Sands Resort & Spa All Inclusive 4*
Number of rooms: 340
Reservation Options:
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Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun
Hotel Style:
#14 Family Hotel in Cancun
#18 Top resorts Hotel in Cancun
#19 On the Beach Hotel in Cancun
#19 Luxury Hotel in Cancun
#21 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Sands Resort & Spa All Inclusive staff and other travellers.
389 questions
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Questions? Get answers from The Royal Sands Resort & Spa All Inclusive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have advantages. If you have small children, ground floors, especially in Phase 2, are the best.”
 of 5 bubbles 944lanz, 20 Jan 2017 | Read review
“Rooms accessed from the 'garden lobby' are quieter; less pool action”
 of 5 bubbles dkm57, 19 Jan 2017 | Read review
“Get Ocean Front.”
 of 5 bubbles edh887, 18 Jan 2017 | Read review
“Higher floors have great views, but the elevators can be a little slow - stairs are always an option. Phase 2 of the property is quieter than Phase 1 with its larger pool and programmed activities.”
 of 5 bubbles R4612YRwilliamk, 16 Jan 2017 | Read review
“Ask for beach front rooms. All the rooms have partial Ocean view though.”
 of 5 bubbles damodarp890, 16 Jan 2017 | Read review
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