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The Royal Sands Resort & Spa All Inclusive

4,723 reviews
#19 of 177 Hotels in Cancun
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Traveller (2970)
Pool & Beach (989)
Room & Suite (799)
Overview
  • Excellent68%
  • Very good21%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“la veranda”(328 reviews)
“hacienda sisal”(312 reviews)
“char hut”(222 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Offers from The Royal Sands Resort & Spa All Inclusive
Special Offer: 40%OFF + 100US IN CREDITS
Hotel deals
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,723)Write a Review
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All reviewsla verandahacienda sisalchar hutcaptain's covephase iitime sharethomas moorepersonal conciergewelcome partylap poolsports baroff sitefull kitchentimeshare ownersall inclusive optionroom keybedroom villa
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11 - 15 of 4,150 reviews
Reviewed 3 days ago

Took a family trip here for a week and enjoyed the friendly staff and central location. We did the all inclusive package and had positive dining experiences, except some off property restaurants were sub-par. The 24-hour included room service, all meals, and most all top...More

Review collected in partnership with this hotel
1  Thank Maureen P
Response from Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All InclusiveResponded yesterday

Dear Maureen P, Thank you for taking time to post about our resort. We're glad to learn you've enjoyed your recent stay at our resort and that you took advantage of its privileged location in the Hotel Zone. We look forward to welcoming you again...More

Reviewed 4 days ago via mobile

Our second year in a row, can't wait for our next visit in 2018. Great bars, restaurants, service! Kudos for El Sisal and Captains Cove, breakfasts at La Veranda were fantastic. The beach is perfect, vintage Cancun 😊

Thank Luis C
Reviewed 4 days ago via mobile

Enjoyed a wonderful massage today at the Royal Sands Spa by Catalina. Highly recommend her. A highlight of my great vacation with my husband at the Royal Islander. The staff was great and the resort is extremely well maintained. Located on a beautiful beach.

Thank Irene A
Reviewed 4 days ago

Over all the staff goes above and beyond to assist you in anyway. If you needed anything they were there to help. If u wanted to go somewhere someone was there with suggestions. My husband and I discussed becoming member before we came and when...More

Review collected in partnership with this hotel
Thank Heather W
Reviewed 4 days ago

Spent a week here and have no complaints. All the staff members were very friendly and helpful. A special thanks to Maria our housekeeper and Giovanni, Miquel, and Jose at the poolside bars. Since we had the all inclusive, we kept these guys pretty busy....More

Thank Mike G
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About
Awards & Recognition
Travellers' Choice
2017 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Restaurant
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$243 - US$484 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Cancun
#18 Top resorts Hotel in Cancun
#19 On the Beach Hotel in Cancun
#19 Luxury Hotel in Cancun
#21 Romantic Hotel in Cancun
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$243 - US$484 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Cancun
#18 Top resorts Hotel in Cancun
#19 On the Beach Hotel in Cancun
#19 Luxury Hotel in Cancun
#21 Romantic Hotel in Cancun
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2970)
Pool & Beach (989)
Room & Suite (799)
Dining (221)
Hotel & Grounds (1767)
Bathroom (26)
Family and Play Areas (14)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
susieinky
22 January 2018|
AnswerShow all 3 answers
Response from Sandra R | Property representative |
Hi Susie, Upon your arrival, our staff will direct your driver to the correct phase where you are staying. Let me know if you have any further questions. Best Regards.
0
Votes
familyof5fromMN
21 January 2018|
AnswerShow all 3 answers
Response from Sandra R | Property representative |
Hello Familyof5fromMN, The Royal Sands is conveniently located in the hotel zone near many restaurants and shopping venues. There is easy transportation to Cancun's Party Center which is 5.2 kms (3.2 mi) where there are... More
0
Votes
bearsfan1000
13 January 2018|
AnswerShow all 4 answers
Response from Sandra R | Property representative |
Hello bearsfan1000, I sent you a private message to provide assistance. Best Regards.
0
Votes
Room Tips
"Rooms on the second phase are quieter."
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"The junior suite was just right for us. It had a microwave, refrigerator, and utensils but we were on an all..."
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"Make sure each guest gets treated with the same respect and other guests don't get to bend the rules to..."
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"Villas on the 3rd floor (5319 - 5317 are connected to a much larger common patio for families occupying more..."
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