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The Royal Sands Resort & Spa All Inclusive

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#18 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
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The Royal Sands Resort & Spa All Inclusive
The Royal Sands Resort & Spa All Inclusive
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3,824 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Sands Resort & Spa All Inclusive
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Showing 3,363: English reviews
Cumberland
Reviewed 19 April 2016

Grandparents, uncles and aunts, parents and children. Sixteen (16) of us for eleven (11) days of fun at the beach and pool. Secure, friendly and very comfortable. The staff were very accommodating genuine.

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Helpful?
Thank P4095SSjacquesl
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Jacques, Thanks so much for taking the time to give us a review of your stay. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. We always strive to give our guests the best location, value, amenities and service. We look forward to welcoming you...

Battle Creek, Michigan
Reviewed 19 April 2016

Best beach- Great staff and excellent service- We enjoyed the all-inclusive, and had a great time in the pools and in the ocean. Great stretch of beach- they keep it immaculate. Perfect for a family or couples beach vacation.

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Helpful?
Thank Lori C
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Lori C, Thank you so much for your review. We couldn't be happier to hear our guests enjoyed their stay with us. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Traverse City
Reviewed 19 April 2016

Love the Villa setup. Daily housekeeping keeps the place clean and orderly, a rarity in time share accommodations. Each Villa has a pool and/or ocean view. The staff is friendly and accommodating. We have traveled to the Royal Sands for the past 14 years and look forward to many more.

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Helpful?
Thank tvcaway
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear tvcaway, Thank you for staying with us recently and sharing your experience. We’re happy to hear that you enjoyed your villa accommodations during your stay. We thank you for your continued loyalty and we can't wait to have you back on your next visit to your home away from home. Warm Regards

Newark, New Jersey
Reviewed 18 April 2016

The view was amazing from my room. The room was spacious and comfortable. I enjoyed the location and that there was no need to go off of the resort but I did participate in some of the activities which was off resort and totally enjoyed the experience. The Tour of the Chichen Itza was great and informative. I also really...

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Helpful?
Thank mstlittle
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear mstlittle, Thank you for your review. We're glad to read you enjoyed the view from your room as well as our spacious and comfortable villas. It sounds like you were able to try the delicious dining options offered at our off-site restaurants. Thanks for the recommendations and we would love to have you back again anytime. Best Regards

Port Washington
Reviewed 18 April 2016

GREAT Staff , always friendly and helpful throughout the hotel . The Beach and Ocean was beautiful during our week stay. As usual the Royal Sands was a home away from home for members and family as well as for hotels guest

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Thank Jim C
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Jim C, Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We're glad to learn you've enjoyed your stay at our resort and we look forward to...

Wells, Maine
Reviewed 18 April 2016

The resort's location and views are great. Most of the staff are very helpful and accommodating. The rooms are somewhat outdated. I highly recommend that you visit Royal Sands with their all-inclusive package. Once you become a member, you have a very heavy annual dues which is more costly than flying a family of four and staying at Royal Sands...

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Helpful?
Thank Bill D
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Bill D, Thank you for sharing your feedback. We are disappointed to know that you regret your timeshare purchase. Our resort has hosted hundreds of thousands of satisfied guests on their Cancun vacations. The costs to maintain a property of this size is reflected in the resort's owner association fees, but we do our best to keep these fees...

Corpus Christi
Reviewed 18 April 2016

Royal Resorts is a wonderful place: excellent infrastructure and service, Wonderful employees: they always have a nice smile and they are willing to help you. Really we have had a amazing vacation. The reception personnel were very helpful in advise on what to do in the city. The restaurants were good, will fresh fruits and juices, excellent plates, and everything...

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Helpful?
Thank cesars122
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear cesars122, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you back soon. Warm regards.

Sedalia
Reviewed 13 April 2016

The staff is the best at the Royal sands. The pool and beach are wonderful, overall a very nice place to stay. The entire area is clean and they do everything to make you feel special. Entertainment at the pool for a few hours every day, just a good experience.

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2Thank 39josephr
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Joseph, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you back soon. Warm regards.

Minneapolis, Minnesota, United States
Reviewed 13 April 2016

The best beach in Cancun is the Royal Sands which is located half way down the hotel zone beach. The staff is incredible and the food is always good. All-inclusive allows you to use the spa and several off-site restaurants that are wonderful. The restaurants at the hotel are good as well.

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Helpful?
Thank Maureen H
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Maureen H, Thanks so much for taking the time to give us a review of your stay. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. We always strive to give our guests the best location, value, amenities and service. We're glad to learn you...

Atlanta
Reviewed 12 April 2016

This property is perfect for groups as this is how I traveled and it could not have been any better. It was myself, my children, and mother. We stayed in a 1 bedroom Villa which means that you have side "A". There is an A and B you can book both for a nominal fee but "A" is perfect for...

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Helpful?
Thank aprilw93
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Aprilw93, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you back soon. Warm regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Royal Sands Resort & Spa All Inclusive, one of the best All-Inclusive resorts in the area, sits at the center of Cancun's spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. With a privileged location, five-star luxury, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for your next Caribbean vacation. Enjoy fine dining, activities and amenities offered by the REFINE All-Inclusive package. ... more   less 

Additional Information about The Royal Sands Resort & Spa All Inclusive

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77504, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $320 - $695 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Sands Resort & Spa All Inclusive 4*
Number of rooms: 340
Reservation Options:
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Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun
Hotel Style:
#14 Family Hotel in Cancun
#17 Top resorts Hotel in Cancun
#18 Luxury Hotel in Cancun
#18 On the Beach Hotel in Cancun
#21 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Sands Resort & Spa All Inclusive staff and other travellers.
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Questions? Get answers from The Royal Sands Resort & Spa All Inclusive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This resort is absolutely beautiful! The villas are spacious and offer amazing views of the resort and ocean.”
 of 5 bubbles garyg495, 22 Mar 2017 | Read review
“There isn't a bad room in this resort. It was built so that the hallways face the street and the lagoon while the rooms face the ocean.”
 of 5 bubbles thomaswQ1132EQ, 20 Mar 2017 | Read review
“Phase 2 is the quieter of the 2 phases. Ocean front villas are also quiet.”
 of 5 bubbles PennyB784, 17 Mar 2017 | Read review
“All rooms have nice view, Phase 2 is quieter.”
 of 5 bubbles AdventureMOM, 16 Mar 2017 | Read review
“Rooms are getting a little old but still very comfortable. Not enough plug points. ”
 of 5 bubbles dsn2282, 16 Mar 2017 | Read review
5 of 5