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    The Royal Sands Resort & Spa All Inclusive

    Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77504, Mexico
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    Best prices for your stay
    06/08/2017 07/08/2017
    US$309
    US$259
    SAVE US$50
    US$300
    US$300
    Traveller (2747)
    Pool & Beach (955)
    Room & Suite (771)
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    Overview
    • Excellent66%
    • Very good22%
    • Average8%
    • Poor3%
    • Terrible1%
    Travellers talk about
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    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Royal Sands Resort & Spa All Inclusive
    Special Offer: Package Deal
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,197)
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    There are newer reviews for The Royal Sands Resort & Spa All Inclusive
    See the most recent reviews

    881 - 885 of 3,688 reviews

    Reviewed 22 July 2016 via mobile

    So I was hoping to give this resort a thumbs up since we had an amazing time at their other grand residences royal resort last year. I know Royal Sands was a few levels down but was not expecting this much difference in service. I...More

    7  Thank Annie T
    Response from Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All InclusiveResponded 27 July 2016

    Dear Annie T, Thanks so much for taking the time to review your stay at The Royal Sands. We truly appreciate your feedback and sincerely apologize that your stay didn't meet your expectations. I've contacted you offline so that we can learn more about your...More

    Reviewed 21 July 2016

    Being honest at the main entrance is not any impressive at all, but service, clean rooms, Veranda Restaurant (Plus), and all inclusive works pretty well, the lobby of the second phase of this hotel just bad, really empty, you don't feel like you want to...More

    Thank Gildardo T
    Response from Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All InclusiveResponded 22 July 2016

    Dear Gildardo T, Thank you for taking the time to post about your recent visit to The Royal Sands. We’re happy to hear that you were able to find more room and more value out of a stay with us. It’s great that you were...More

    Reviewed 20 July 2016

    I have returned to this resort for the last 8 years and it never disappoints. I credit this largely to the people who work there. Every one I encounter on every trip makes you feel like a truly welcome guest. They go out of their...More

    Thank Karen C
    Response from Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All InclusiveResponded 21 July 2016

    Dear Karen C, Thank you for taking the time to review your recent stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience"....More

    Reviewed 20 July 2016 via mobile

    Our room was in Phase 2 of the hotel. While our room was nice, we were required to check-in in the "Garden lobby", which felt like checking in at the back door. The main lobby was certainly more grand and left us initially feeling a...More

    1  Thank Ridgefield_Gates
    Response from Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All InclusiveResponded 21 July 2016

    Dear Ridgefield_Gates, Thank you for taking the time to review your recent visit to The Royal Sands. We always take special care when preparing our food and beverage items and our restaurants are certified by Mexican Ministry of Tourism. However, the best certification we can...More

    Reviewed 20 July 2016

    I have to say that my first time in Cancun was a really memorable one. The Royal Sands did not disappoint when it came to beach/pool setting. The swim-up bars were awesome, and had the nicest servers I met. We had the all-inclusive package, which...More

    1  Thank Terrence T
    Response from Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All InclusiveResponded 21 July 2016

    Dear Terrence T, Thank you so much for taking the time to review your recent vacation stay with us. We are so pleased to hear that your stay with us was memorable, and that our staff strived to help make you feel like we were...More

    JW Marriott Cancun Resort & Spa
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$218 - US$465 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Family Hotel in Cancun
    • #21 Romantic Hotel in Cancun
    • #22 Top resorts Hotel in Cancun
    • #23 Luxury Hotel in Cancun
    • #24 On the Beach Hotel in Cancun
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 340
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, BookIt.com, Orbitz, TravelUp, Travelocity, Cheap Tickets, Hotwire, HotelQuickly and getaroom.com so you can book your The Royal Sands Resort & Spa All Inclusive reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • The Royal Sands Hotel Cancun ,
    • Royal Sands Cancun ,
    • Cancun Royal Sands Resort ,
    • Royal Sands Resort Cancun
    Add Photo Photos
    Traveller (2747)
    Pool & Beach (955)
    Room & Suite (771)
    Dining (210)
    Hotel & Grounds (1618)
    Bathroom (26)
    Family and Play Areas (13)
    Business Centre & Event Rooms (1)
    Nearby
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    1.24 km away
     
    The Westin Lagunamar Ocean Resort Villas & Spa
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    1.41 km away
     
    The Ritz-Carlton, Cancun
    2,784 reviews
    .56 km away
     
    Marriott Cancun Resort
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    1.42 km away
     
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    Harry's
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Richdanielle
    28 July 2017|
    AnswerShow all 3 answers
    Response from tsaes | Reviewed this property |
    Can't say I saw this but it's a big resort. Whatever you do don't drink the tap water or order drinks with ice as you'll end up with diarrhoea. What's in the fridge of your Unit is fine. Anything that's free poured avoid. More
    0
    Votes
    sinythomas39
    26 July 2017|
    Answer
    Response from tsaes | Reviewed this property |
    Yes safe for families but you can walk to the beach easily so no gate or fence. Pool is reasonably shallow but again not fenced. Safe in your room for valuables. No security or life guards.
    1
    Vote
    sinythomas39
    19 July 2017|
    AnswerShow all 3 answers
    Response from Julie S | Reviewed this property |
    We travelled with a family of six and had no problem staying fed and with drink in hand the entire week without extra cost. You'll be just fine. :)
    1
    Vote
    Room Tips
    "We had some issues with kids running through the halls in the evening and a couple of nights our door bell..."
    Read review
    "We were on he second floor of the C building, great views and overall quiet place."
    Read review
    "Get the villa where 6 can sleep in, you have two big rooms, one with a king size bed and the other with two..."
    Read review
    "Phase 1 is much livelier than Phase 2. Depends on your preference as to which is "better"."
    Read review
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