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    The Royal Sands Resort & Spa All Inclusive

    Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77504, Mexico
    (954) 736-5831
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    24/12/2017 25/12/2017
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    US$589
    US$487
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    Traveller (2902)
    Pool & Beach (969)
    Room & Suite (796)
    Overview
    • Excellent69%
    • Very good21%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “la veranda” (317 reviews)
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    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Royal Sands Resort & Spa All Inclusive
    Special Offer: 2017 Year End Special!
    Hotel deals
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (4,590)
    There are newer reviews for The Royal Sands Resort & Spa All Inclusive
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    941 - 945 of 4,029 reviews

    Reviewed 28 November 2016 via mobile

    We made an exchange through Interval International in order to get dental treatment and were delighted with both the resort and dental work. Great location, great friendly staff and meal options. The only downside was the compulsory all inclusive, which encouraged eating and drinking too...More

    1  Thank tojo147
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All InclusiveResponded 28 November 2016

    Dear Guest, Thank you for posting about our resort. We always take special care when preparing our food and beverage items and our restaurants are certified by Mexican Ministry of Tourism. However, the best certification we can achieve is our guests satisfaction. We're excited to...More

    Reviewed 27 November 2016

    We just returned from our week as owners at the Royal Sands, as beautiful as always. If you want to experience a great vacation and are looking to rent a unit, I suggest you rent from an owner. The people are friendly, very helpful, and...More

    Review collected in partnership with this hotel
    1  Thank 251douglaso
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All InclusiveResponded 29 November 2016

    Dear Douglas Thank you for taking time to post about our resort. We're sure that Tripadvisor's community will appreciate your advice when planning their upcoming vacation to Cancun. We always strive to provide our guests with the highest satisfaction levels and we're glad to learn...More

    Reviewed 27 November 2016 via mobile

    We had someone pick us up to take us to the airport. The taxi cab driver who was waiting to take someone harassed us as we were trying to leave. The bell boy did nothing to stop this. We are paid guests. This should never...More

    1  Thank skitjski
    Response from Cristóbal G, Online Community Care Coordinator. at The Royal Sands Resort & Spa All InclusiveResponded 28 November 2016

    Dear Guest, I hope this letter finds you well. My name is Cristóbal Galindo, representing Royal Resorts. While I was pleased to read that you stayed at our resort, I was disappointed to learn this visit did not fulfill your expectations. Rest assured this behavior...More

    Reviewed 27 November 2016

    The Staff was always cheerful and competent, They actually looked out for the guests. The facility was clean. The rooms, facilities, pools were not rundown. Most spoke English (bilingual). The Beach chairs were always straightened each night,More

    Review collected in partnership with this hotel
    Thank O9219QNandrewl
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All InclusiveResponded 28 November 2016

    Dear Andrew, Thank you for taking time to post about our resort. We're glad to learn you've enjoyed your recent stay at The Royal Sands and that you found the service provided by our staff members to be satisfactory. We look forward to welcoming you...More

    Reviewed 27 November 2016

    This was our 10th year coming to the Royal Resorts but our first time using the Thanksgiving week we own. As always the resort is beautiful, so clean, and now the room are being updated which will only make things more incredible. The Sands staff...More

    Review collected in partnership with this hotel
    1  Thank gtags1
    Response from Cristóbal G, Online Community Care Coordinator. at The Royal Sands Resort & Spa All InclusiveResponded 1 December 2016

    Dear Guest, Thank you for taking time to post about our resort. We're glad to learn you've enjoyed your 10th visit to Royal Resorts. This is only the beginning. We hope you visit us again another 10 or more times! We'll personally praise Maria, Pepe...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$230 - US$541 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Family Hotel in Cancun
    • #17 Top resorts Hotel in Cancun
    • #18 Luxury Hotel in Cancun
    • #18 On the Beach Hotel in Cancun
    • #21 Romantic Hotel in Cancun
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 340
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Travelocity, TravelUp, Hotels.com, Booking.com, Hotwire, getaroom.com, TripOnline SA, Cancelon and Evoline ltd so you can book your The Royal Sands Resort & Spa All Inclusive reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • The Royal Sands Hotel Cancun ,
    • Royal Sands Cancun ,
    • Cancun Royal Sands Resort ,
    • Royal Sands Resort Cancun
    Add Photo Photos
    Traveller (2902)
    Pool & Beach (969)
    Room & Suite (796)
    Dining (218)
    Hotel & Grounds (1725)
    Bathroom (26)
    Family and Play Areas (14)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 177 hotels in Cancun
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    Ask a question
    Questions & Answers
    afdlc311
    9 December 2017|
    Answer
    Response from Linda S | Reviewed this property |
    Yes. The hotel has an excursion desk called Thomas Moore.
    0
    Votes
    baaloosmom
    9 December 2017|
    Answer
    Response from Pam04765 | Reviewed this property |
    Yes
    0
    Votes
    Room Tips
    "All have some kind of ocean view, but some end units are definitely better then others."
    Read review
    "I like the ocean front view."
    Read review
    "Go for rooms above the 4th floor for the ocean view, all rooms are spectacular"
    Read review
    "Please reduce the AC noise. Most accommodations have noisy AC everywhere. Get the edge by eliminating AC..."
    Read review
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