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NYX Hotel Cancun

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NYX Hotel Cancun
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1,728 Reviews from our TripAdvisor Community

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There are newer reviews for NYX Hotel Cancun
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Showing 663: English reviews
Magog, Canada
Reviewed 2 weeks ago

Small and very nice Hotel with a beach front. The food formula was awesome. Breakfast inside in the morning and eating at the beach at lunch and night. Live bands during diner and or at the bar. Wonderful beach that you can walk for miles. Small rooms with a very confortable bed. Hector and his team at the beach restaurant...

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Helpful?
2Thank brunocantin
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear Guest First of all we would like to thank you for your comments and for taking the time to let us know about your recent stay with us. We are glad to know that you appreciate our service and attentive staff. We are happy to read that you spent a great time with us. We hope that you will...

Manitoba, Canada
Reviewed 2 weeks ago

There were 9 Ladies in our group from Manitoba, Canada, aged 23 - 62, for some this was their 1st all inclusive trip anywhere. I, personally, have vacationed in Central and South America for many years, stayed in 2 star hotels to 5 star resorts. I do not partake much in alcoholic drinks so my review is a "sober" one....

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Helpful?
2Thank Gabby K
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear Guest Many thanks for your review, we are glad to know that you spent a great time with us and enjoyed your stay. We are very happy to read that our service meet your expectations. We will definitely share your kind words with the rest of the staff specially with Jonathan. We hope that you will return again very...

Baraboo, Wisconsin
Reviewed 3 weeks ago

The room was great, it was over looking the beach pool. The service was top notch, everyone bent over backwards to make sure we had a great time. Veronica the concierge helped us out tremendously. Gimer, Hugo, and Tina were there to help and answer any questions we had. At night, we only wanted Victor Moreno to wait on us...

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Helpful?
2Thank Sean C
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear Guest Thank you so much for your review of our Hotel, we sincerely appreciate them, it brings us great satisfaction to know that we exceed your expectations, we are very happy to read that you had an excellent and enjoyable stay. We will be recognized to our staff. We hope that you will return again very soon. Many thanks...

London, Canada
Reviewed 3 weeks ago

Wow, what a great week from Jan 20-27. The hotel and staff met all of our expectations and more. The service in the restaurants, bars and beach were outstanding. All staff were friendly and always smiling. Eduardo was always very attentive and he appears to enjoy speaking with people. We requested his section during the breakfast and lunch hours. Jessica...

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Helpful?
2Thank Hola004
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear Guest Many thanks for your review, we are glad to know that you spent a great time with us and enjoyed your stay, we appreciated your comments since they help us to improve ou areas of opportunity. We are very happy to read that our service meet your expectations. We will definitely share your kind words with the rest...

Barrie
Reviewed 3 weeks ago

We were put into a renovated room. It was large, with a balcony and big bathroom. The food here was delish. Alacarts everyday for lunch and dinner, with a great buffet at breakfast. We never had to fight for a pool chair at either the beach or the pool. We will definitely return.

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Helpful?
3Thank SungoddessOntario
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear guest Thank you so much for choosing NYX Hotel Cancun once again and for share a brief review of your recent stay with us. We are glad to know that you spent a great time and enjoyed of our service, we will definitely share your kind words with the rest of the staff. Many thanks for your comments We...

Bronx, NY
Reviewed 3 weeks ago

What to say about this place! It's absolutely beautiful! Rooms are great-very spacious. The water pressure is fantastic...the pool and beach are breathtaking. Everyone is so friendly and helpful and the food in the restaurant is a must-have. Breakfast is abundant as well. There is a tour desk in the lobby so take advantage of that and also a small...

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Helpful?
1Thank Tara H
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear Guest Thank you so much for your review of our Hotel, we sincerely appreciate them, it brings us great satisfaction to know that we exceed your expectations, we are very happy to read that you had an excellent and enjoyable stay. We will be recognized to our staff. We hope that you will return again very soon. Many thanks...

A TripAdvisor Member
Level Contributor
15 reviews
7 hotel reviews
1 helpful vote
Reviewed 3 weeks ago via mobile

Great place, beautiful views and very friendly staff. Clean and cozy, live band during dinner and DJ at the indoor bar at night. Bring cash because you'll want to tip everyone, we couldn't resist. Nice king suite room, with balcony and beach view. Shower took a long time to warm up. The A/C worked very well. Salinas the bartender is...

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Helpful?
1Thank A TripAdvisor Member
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear Guest Thank you so much for your review of our Hotel, we sincerely appreciate them, it brings us great satisfaction to know that we exceed your expectations, we are very happy to read that you had an excellent and enjoyable stay. We will be recognized to our staff specially to Edgar Salinas. We hope that you will return again...

Reviewed 3 weeks ago via mobile

I have stayed here 5 times now and consider this place a home away from home. The new towers are great and the view is fantastic. It is centrally located close to La Isla mall which is a great place to hang out!!

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Helpful?
2Thank Anthony I
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear Guest Thank you so much for your review of our Hotel, we sincerely appreciate them; it brings us great satisfaction to know that we exceed your expectations, we are very happy to read that you had an excellent and enjoyable stay. We will be recognized to our staff specially to Tina. We hope that you will return again very...

Reviewed 4 weeks ago via mobile

My family enjoyed our week long stay here in December, looking at coming back again soon. Staff: I love the personal treatment from staff when in a smaller resort. Everyone is friendly and goes out of their way to get to know you versus the many mega resorts in the area. Really enjoyed the daily activities that were planned. Shout...

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Helpful?
1Thank Heather B
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear guest Thank you so much for choosing NYX Hotel Cancun and for taking the time to let us know your experience with us. We are so happy to read that we met your expectations, we are glad to know that you spent a great time here and enjoyed of our service and attentive staff. We hope that you will...

Montreal, Canada
Reviewed 4 weeks ago

We had a perfect family trip at Nyx. Excellent service in general but I would like to state our significant appreciation of Victor who served us in most of our dinners in a very professionnal, smooth and pro-active way. He really helped enhance our experience at Nyx.

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Helpful?
Thank jpdelorme25
DireccionNYX, General Manager at NYX Hotel Cancun, responded to this review

Dear Guest Thank you so much for your review of our Hotel, we sincerely appreciate them, it brings us great satisfaction to know that we exceed your expectations, we are very happy to read that you had an excellent and enjoyable stay. We will be recognized to our staff specially to Victor. We will be waiting to host you in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy a fabulous hotel located just in front of the beautiful white sand beaches and turquoise waters that have made Cancun a preferred tropical paradise for thousands of tourists each year. NYX HOTEL CANCUN is a resort with 163 rooms and suites with an excellent location in the middle of the famous Hotel Zone of Cancun, in the state of Quintana Roo, Mexico. NYX HOTEL CANCUN is ideal for families, couples in love, weddings and incentive groups; we are offering a NEW meeting room. Our group coordinators will work with you to create the perfect menu and select the perfect setting for your event. This hotel provides a friendly and professional service, comfortable rooms, international cuisine, and beach activities among others. ... more   less 

Additional Information about NYX Hotel Cancun

Address: Boulevard Kukulcan, Km 11.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $126 - $484 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — NYX Hotel Cancun 3*
Number of rooms: 163
Reservation Options:
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Also Known As:
Avalon Grand Cancun Hotel Cancun
Avalon Grand Resort
Cancun Avalon Grand Hotel
Avalon Cancun
Avalon Resort Cancun
Hotel Style:
#39 Spa Hotel in Cancun
#41 Top resorts Hotel in Cancun
#46 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from NYX Hotel Cancun staff and other travellers.
268 questions
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Questions? Get answers from NYX Hotel Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If they lead you towards the street/front to your room, DON'T GO! Run back to the front desk and insist on the back/beach side.”
 of 5 bubbles bwjadt, 15 Feb 2017 | Read review
“Master suites on the higher floors in the renovated tower are beautiful”
 of 5 bubbles RedAnchor, 15 Feb 2017 | Read review
“Ask for renovated section or junior suites and +”
 of 5 bubbles Fredddou, 14 Feb 2017 | Read review
“Ask for one of the ocean front towers unless you don't mind loud music.”
 of 5 bubbles X7255UTisabellem, 11 Feb 2017 | Read review
“Master suites ocean view are nice”
 of 5 bubbles Damiri29, 10 Feb 2017 | Read review
5 of 5