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NYX Hotel Cancun

AMOMAUS$121*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$158*
US$121*
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US$158*
US$158*
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NYX Hotel Cancun
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1,911 Reviews from our TripAdvisor Community

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There are newer reviews for NYX Hotel Cancun
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Showing 736: English reviews
A TripAdvisor Member
1 review
2 helpful votes
Reviewed 17 April 2015 via mobile

I recently had the pleasure of staying at NYX Cancun Hotel for 1 week from March 21st to 28th. Let me start by saying this was one of my best vacation experiences ever! 5 star experience all the way!!! I travelled with my aunt and cousin and we all plan to visit again soon. When we arrived at the hotel...

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Helpful?
2Thank A TripAdvisor Member
GerenciaNYX, Director General at NYX Hotel Cancun, responded to this review

Hola! Thank you for taking the time and sharing your experience we are grateful for your comment, Thank you also for your recognitions about our hotel we are very proud to heard about it!. We strive to provide a pleasant service and we work hard for it. Be sure that we've taken note of all your comments mentioned and we...

Kansas
Reviewed 16 April 2015

This hotel is amazing; located right on the beach, clean, quiet, with helpful and friendly staff. Bus stop right in front of the hotel, no rental car needed. Shopping mall across the street, restaurants on the premisses.

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Helpful?
1Thank Sonia L
GerenciaNYX, Director General at NYX Hotel Cancun, responded to this review

Hola Sonia L. Thank you so much for the interest shown in NYX Hotel Cancún. We truly appreciate the time you have taken to share your experience. Thank you also for your recognitions about our hotel, We are fortunate to have this location as you know everything is very close and very safe. Will be a pleasure to have you...

Chandler, Arizona
Reviewed 14 April 2015

We were a family of six staying at NYX hotel for 3 nights. The first downside to this hotel has to do with absence of elevators connecting old towers. One of the couples traveling with us got lucky and was assigned a room in the renovated hotel area with elevators and brand new rooms. These rooms were pretty spacious with...

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Helpful?
1Thank grey0806
GerenciaNYX, Director General at NYX Hotel Cancun, responded to this review

Hola! Many thanks for your review of our hotel your comments are highly appreciated since they help us to improve our areas of opportunity. We are verifying the details mentioned, in order to meet their needs and fulfill your expectations. We're sorry to read that your room experience was not upto your expectations. We hope that the next time you...

Fayetteville georgia
Reviewed 5 April 2015

The only positive was the beach... Everything else was horrible. The shower drain didn't work... The room was as small as a dorm... I thought we had gotten it all inclusive but apparently not. The wifi only works at the bar and lobby. Can't wait to leave in the morning.

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Helpful?
5Thank Gretchen2girls
GerenciaNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Gretchen Thank you for taking the time and sharing your experience we are grateful for your comment, your comments are highly appreciated since they help us to improve our areas of opportunity. We're sorry to read that your experience was not up to your expectations. Be sure that we've taken note of all your comments mentioned and we will...

Buffalo, New York
Reviewed 5 April 2015 via mobile

This was an above average hotel. The beachfront, updated, rooms are out of this world!!! However, there are some things to take note of. The counter staff are not very friendly or helpful. The night clerk never smiles or offers any "additional" assistance. I'm sure he's a fine person, however, his customer service skills are horrid. The bellhops are very...

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Helpful?
1Thank Pacviajante
GerenciaNYX, Director General at NYX Hotel Cancun, responded to this review

Hola! Many thanks for your review of our hotel your comments are highly appreciated since they help us to improve our areas of opportunity. We are verifying the details mentioned, in order to meet their needs and fulfill your expectations. We hope that next time you come you think of us as your option for hosting you again. It would...

Toronto, Canada
Reviewed 2 April 2015

My husband and i had a wonderful first trip to Mexico, we upgraded to ocean view suite because it was his birthday and it was worth it! ( u can score a nice deal) the view of the ocean and the pool was fantastic, to be able to hear the waves all the time is incredible. Needless to say it...

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Helpful?
Thank Skyinmyp0cket
GerenciaNYX, Director General at NYX Hotel Cancun, responded to this review

Hola! Thank you so much for the interest shown in NYX Hotel Cancún your comments are highly appreciated. Is a accomplishment to have a helpful Staff. We hope to be your option the next time you come to cancun. Will be a pleasure to have you again! Cordially The Management Team

New York City, New York
Reviewed 31 March 2015

We arrived late on a Friday night and the front desk was still open. Very quiet but the man who checked us in was very friendly and the check in process was speedy. We opted to upgrade our room for the 3 nights to a master suit?; we originally had a basic room through a travel company. The upgrade was...

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Helpful?
Thank John M
GerenciaNYX, Director General at NYX Hotel Cancun, responded to this review

Hola! We truly appreciate the time you have taken to share your experience during your stay. we are grateful for your comment and we are very proud to heard about it! Thank you also for your recognitions about our hotel, We are fortunate to have this location as you know everything is very close and very safe. Will be very...

Berkeley, California
Reviewed 26 March 2015

From the moment we got to this god forsaken place, the staff was fraudulent and purely unprofessional. They had our reservation number listed under a wrong name and therefor did not have a room saved for us. Instead of trying to fix the problem ate had they repeated told us that the only reservations hey had were for"insert wrong name"...

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Helpful?
2Thank Sophie123452015
GerenciaNYX, Director General at NYX Hotel Cancun, responded to this review

Hello! Thank you for taking the time and sharing your experience we are grateful for your comment, your comments are highly appreciated since they help us to improve our areas of opportunity. We're sorry to read that your experience was not up to your expectations. Be sure that we've taken note of all your comments mentioned and we will be...

Los Angeles, Chile
Reviewed 26 March 2015

Terrible stay there!!!! When we arrived they did not find reservation and hassled us for about an hour after we've already had a long flight. When we dined at the associated restaurant, not only did we not receive our change, but after asking for it they did not give the full amount back. We then ordered room service and we...

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Helpful?
2Thank travelingwoman2015
GerenciaNYX, Director General at NYX Hotel Cancun, responded to this review

Hello! Many thanks for your review of our hotel your comments are highly appreciated since they help us to improve our areas of opportunity. We are verifying the details mentioned, we're sorry to read that your experience was not up to your expectations,we are sorry for the misunderstanding . Be sure that we've taken note of all your comments mentioned....

Chicago, Illinois
Reviewed 25 March 2015

Our winter vacation to NYX was wonderful! The room was one of the newly remodeled and looked like it belonged in a 5 star hotel. The staff was so nice and the food was amazing! We had such a wonderful time we are planning a trip for next year at the same time.

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Helpful?
2Thank Nicole P
GerenciaNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Nicole Thank you very much for your comments, are highly important for us. we are grateful for the recognitions that you made to our restaurants, food and service, we really strive for our guests. Let us know for your next vacation please, will be a pleasure have you again! Sincerely The Management Team

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Free Internet
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy a fabulous hotel located just in front of the beautiful white sand beaches and turquoise waters that have made Cancun a preferred tropical paradise for thousands of tourists each year. NYX HOTEL CANCUN is a resort with 163 rooms and suites with an excellent location in the middle of the famous Hotel Zone of Cancun, in the state of Quintana Roo, Mexico. NYX HOTEL CANCUN is ideal for families, couples in love, weddings and incentive groups; we are offering a NEW meeting room. Our group coordinators will work with you to create the perfect menu and select the perfect setting for your event. This hotel provides a friendly and professional service, comfortable rooms, international cuisine, and beach activities among others. ... more   less 

Additional Information about NYX Hotel Cancun

Address: Boulevard Kukulcan, Km 11.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $137 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — NYX Hotel Cancun 3*
Number of rooms: 163
Reservation Options:
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Also Known As:
Avalon Grand Cancun Hotel Cancun
Avalon Grand Resort
Cancun Avalon Grand Hotel
Avalon Cancun
Avalon Resort Cancun
Hotel Style:
#39 Spa Hotel in Cancun
#43 Top resorts Hotel in Cancun
#47 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from NYX Hotel Cancun staff and other travellers.
306 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“We had a front view of the ocean...very nice”
solonitoNewBrunswick, 20 Apr 2017 | Read review
“Master Suites are renovated”
304caylas, 17 Apr 2017 | Read review
“Ocean View”
travel4funfunfun, 12 Apr 2017 | Read review
5 of 5
AMOMA
US$121* /night
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Expedia.comUS$158
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Prices are for 1 room, 2 adults
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