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Grand Park Royal Cancun

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Boulevard Kukulcan km 10.5, Cancun 77500 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$179
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (9507)
Pool & Beach (1717)
Room & Suite (1649)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 04/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Park Royal Cancun
Updated 04/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#56 of 269 hotels in Cancun
Location
Cleanliness
Service
Value
Travellers' Choice
Grand Park Royal Cancun is an exclusive resort that stands out for its personalized service and vast gastronomy that will delight you with Mexican, Italian and Asian specialties. Admire spectacular turquoise shades on its extensive fine white sand beach. Let your senses be enchanted by amazing sunsets and the best view of the Nichupté Lagoon, while refreshing with a sophisticated cocktail in the Ekinox Lounge Bar. The fun is guaranteed thanks to our activities program and nightly shows for all the family! Live the Grand Park Royal experience in Cancun!
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Aerobics
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Private pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Rooftop bar
Entertainment staff
Evening entertainment
Karaoke
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Desk
Housekeeping
Minibar
Cable / satellite TV
Hair dryer
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
Languages Spoken
English, Spanish, Portuguese
12615Reviews1183Q+A100Room tips
Traveller rating
  • 7,285
  • 3,163
  • 1,122
  • 520
  • 527
Time of year
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Popular mentions
Hannah F wrote a review Yesterday
Chicago, Illinois16 contributions12 helpful votes
This was my 9th trip to Cancun (different resorts each time) and this was hands down the best resort I've stayed at so far! We spent 4 days in the Royal Tower Suites and upgraded to a room with a patio and pool on the balcony (#2401). The views were unreal! Like a postcard! The beach was immaculately clean and the water was a gorgeous turquoise! As previous reviewers mentioned the staff at this resort is absolutely wonderful, everyone goes out of their way to be hospitable, polite, and make you feel at home. Thank you to our butler Jessica for taking care of all of our needs! The food at the resort was delicious, especially the specialty restaurants! There were plenty of daytime activities and evening shows- the Fire Show was incredible! Covid safety was also taken very seriously with all staff in masks, temperature checks, and gloves worn by guests in the buffet to get food. If I had to point out only one very small downfall it would be the lack of nightclub/disco inside the resort. We didn't necessarily want to leave the resort at night to head somewhere else and it would have been wonderful to have a place to do a bit of dancing and socializing before turning in for the night. Overall this was an unbelievable trip and we would highly recommend the grand Park Royal.
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Date of stay: January 2022
Location
Cleanliness
Service
Room Tip: Royal Tower rooms are oceanfront with an incredible view!
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2 Helpful votes
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Response from Carlos Da Silva, Director General at Grand Park Royal Cancun
Responded today
Dear hfey88, Thank you very much for sharing your recent experience in this your home. It is a pleasure for us to read how much you enjoyed your stay and above all how satisfied you were with the restaurants, as well as the attention that the entire team gave you every day to offer you an excellent service. Comments like yours always motivate us to give our best every day to provide you with incredible vacations. We are pleased to know that you have enjoyed your vacation, we look forward to seeing you in the not too distant future. Sincerely Carlos Da Silva General Manager
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CRAIG M wrote a review Yesterday
2 contributions
very loud music late at night, sleep before you go, very limited seating by pool without 7 am reservation, limited reservations needed for restaurants, asked for coffee to room for 3 people got 2 cups, 1 ice machine on 1st floor that didn't work
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Date of stay: January 2022
Rooms
Cleanliness
Service
Room Tip: different hotel
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Response from Carlos Da Silva, Director General at Grand Park Royal Cancun
Responded today
Dear Q5675LFcraigm, Thank you very much for taking the time to share your experience about your stay at Grand Park Royal. We appreciate your comment, we are sorry that his experience in our hotel did not fully meet your expectations. However, we appreciate you sending us your observations and feedback that help us to know the areas in which we must work harder. We assure you that we will share your comments with the corresponding departments, we sincerely thank you for sharing them with us. Once again, thank you for the opportunity for improvement that your words offer us. Sincerely Carlos Da Silva General Manager
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Sean Boyle wrote a review Yesterday
2 contributions1 helpful vote
Me and my GF stayed here for five days and enjoyed it very much. Amazing location to first of all. The staff was great. The entertainment was awesome too. It seemed like every night they had something fun to watch or dance to. The food was great and even if they said the reservation was booked , lots of people don’t show up so if your patient you can get in . We had a blast and would love to stay here again and again. Gambino the bartender was a great guy. Thanks a lot - Sean
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Date of stay: January 2022Trip type: Travelled as a couple
1 Helpful vote
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Response from Carlos Da Silva, Director General at Grand Park Royal Cancun
Responded today
Dear Sean, Thank you very much for sharing your recent experience in this your home. Thank you for sharing your kind review, we are glad to know that you chose us on this occasion and above all to know that we met your expectations in every detail and that you enjoyed the service provided by our staff. We hope to continue being your preference and it will be a pleasure to see you in the near future. Sincerely Carlos Da Silva General Manager
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Craig Bartels wrote a review Yesterday
1 contribution1 helpful vote
We have been here 3 times now. This time for 11 days. The bartenders are amazing! They love their job and it shows. Shout out to Ernestine, Jesus, Roberto, and Alicia! They have been here every year and we look forward to seeing them again in a year! Also, our butler was great, Ricardo!
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Date of stay: January 2022Trip type: Travelled with family
1 Helpful vote
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Response from Carlos Da Silva, Director General at Grand Park Royal Cancun
Responded today
Dear chbartel1, Thank you very much for sharing your comment about these wonderful days at Grand Park Royal. We are glad to know that you enjoyed a pleasant stay and we will be delighted to pass on your words to all the teams that, from each department, help our guests feel special on their vacations. Knowing that we have lived up to your expectations fills us with satisfaction. We sincerely wish to have another opportunity to provide you with wonderful memories if you reward us with your visit in the future. Sincerely Carlos Da Silva General Manager
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Dream591700 wrote a review Yesterday
1 contribution1 helpful vote
Grand Park Royal was a great vacation for myself and my family, What really made our visit fun,exciting and special was what I consider assets to the resort, Dario and Leonardo,as well as the entire staff! Thank you all for a fantastic time! Ron,Kaylee,Shiela.
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Date of stay: January 2022Trip type: Travelled with family
1 Helpful vote
Helpful
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Response from Carlos Da Silva, Director General at Grand Park Royal Cancun
Responded yesterday
Dear Dream591700, Thank you very much for sharing your recent experience in this your home. We are delighted that your stay with us has been so positive. We will pass on your comments to our colleagues; They will be happy to know that with their attitude and kindness they have contributed to their well-being. We hope to have the opportunity to serve you again in the near future. Sincerely Carlos Da Silva General Manager
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PRICE RANGE
US$180 - US$435 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand park royal cancun caribe hotel cancun, caribe park royal grand cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
346
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Frequently Asked Questions about Grand Park Royal Cancun
Which popular attractions are close to Grand Park Royal Cancun?
Nearby attractions include Playa Chac Mool (0.8 km), Playa Caracol (0.7 km), and Forum Beach Cancun (0.7 km).
What are some of the property amenities at Grand Park Royal Cancun?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and a pool.
Which room amenities are available at Grand Park Royal Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Park Royal Cancun?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Grand Park Royal Cancun?
Yes, free parking is available to guests.
What are some restaurants close to Grand Park Royal Cancun?
Conveniently located restaurants include Umami, Restaurante Chianti, and Bubba Gump Shrimp Co..
Are there opportunities to exercise at Grand Park Royal Cancun?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Grand Park Royal Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Park Royal Cancun offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Grand Park Royal Cancun?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Grand Park Royal Cancun?
Many travellers enjoy visiting Zona Arqueologica El Rey (6.0 km) and Scorpion’s Temple (1.6 km).