We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
03/12/2017 04/12/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Occidental Tucancun

    Avenida Kukulcan, km. 13,5 | Lote 24, Cancun 77500, Mexico
    011 52 998 891 5900
    Hotel website
    Save
    Lowest prices for your stay
    03/12/2017 04/12/2017
     33 people are viewing this hotel
    US$221
    US$181
    SAVE US$40
    US$190
    US$185
    Traveller (4305)
    Pool & Beach (1056)
    Room & Suite (783)
    JW Marriott Cancun Resort & Spa
    4,442 reviews
    #11 of 177 hotels in Cancun
     
    Club Arrecife Cancun
    1 review
    #114 of 177 hotels in Cancun
     
    Presidente InterContinental Cancun Resort
    2,549 reviews
    #17 of 177 hotels in Cancun
     
    The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
    5,479 reviews
    #9 of 177 hotels in Cancun
     
    Overview
    • Excellent44%
    • Very good32%
    • Average14%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “north tower” (68 reviews)
    “lobby bar” (275 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    3.5 Star Hotel
    All hotel details
    Offers from Occidental Tucancun
    Special Offer: Join my Barceló
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
    JW Marriott Cancun Resort & Spa
    4,442 reviews
    #11 of 177 hotels in Cancun
     
    Club Arrecife Cancun
    1 review
    #114 of 177 hotels in Cancun
     
    Presidente InterContinental Cancun Resort
    2,549 reviews
    #17 of 177 hotels in Cancun
     
    The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
    5,479 reviews
    #9 of 177 hotels in Cancun
     
    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 5 partner sites to see rooms from US$181.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "55488761c57d4347a50268dc2640f422", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":154419,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":12,"year":2017},"checkout":{"day":4,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"55488761c57d4347a50268dc2640f422","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":221,"lowestMetaPrice":181,"additionalPartner":false,"highestMetaPriceDisplay":221,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":221,"lowestMetaPrice":181,"highestMetaPriceDisplay":221,"hotelName":"Occidental Tucancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjU1NDg4NzYxYzU3ZDQzNDdhNTAyNjhkYzI2NDBmNDIyIiwiQUlLIjoiNTBmMTAxOWJhZTJjNGVlOGFkZDI1YjI3MTU4MzVjYjQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/12/2017", "checkOut": "04/12/2017", "lowestPrice": "US$181", "hasDates": true, "hacComplete": true, "contentIdMappings": {"109235334":"HotelsCom2IB","78360460":"PricelineIB","33406970":"BookingCom","34363783":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (5,480)
    There are newer reviews for Occidental Tucancun
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    11 - 15 of 2,993 reviews

    Reviewed 2 weeks ago

    I enjoyed my all-inclusive stay at this hotel. The food was delicious, the staff was friendly, and the entertainment was like the shows in Vegas. The Mayan performance was excellent expecially the dancing, costumes, and music.More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank Pizazz R
    Response from ASISTENTEGERENCIAL, Asistente de Gerencia. at Occidental TucancunResponded 2 weeks ago

    Dear Pizazz R: We thank you for sharing your opinion about your recent vacation with us, our main objective is to ensure that we continue to offer unforgettable experiences to our guests and their comments help us to do so. We appreciate the time you...More

    Reviewed 2 weeks ago via mobile

    Alberto Martinez at the bar, what a guy! Great service and a genuine real nice guy... great experience. Would Defo recommend! All the staff were great and it was a great experience... staff were great!More

    1  Thank Aonghus90
    Response from ASISTENTEGERENCIAL, Asistente de Gerencia at Occidental TucancunResponded 2 weeks ago

    Dear Aonghus90: We want to thank you for sharing this opinion about your recent visit to the hotel. We are delighted that you have enjoyed your stay and we agree with you that our attentive staff plays a key role in the overall experience of...More

    Reviewed 2 weeks ago

    This is my second visit to the Occidental Tucancun in six months. I was hesitant to return during the rainy season; however, the weather turned out to be beautiful. I arrived before the official check in time, but was able to visit the Premium Services...More

    Thank kedahlgren
    Response from ASISTENTEGERENCIAL, Asistente de Gerencia at Occidental TucancunResponded 2 weeks ago

    Dear kedahlgren: We want to thank you for sharing this opinion about your recent visit to the hotel. We are delighted that you have enjoyed your stay and we agree with you that our attentive staff plays a key role in the overall experience of...More

    Reviewed 2 weeks ago

    Very unwelcome environment, too many problems I couldn't enjoy my vacations Since day one until the check out all went wrong, just as an example there is no hot water in my room I complained they gave me another room with the same problem, on...More

    Review collected in partnership with Barcelo Hotels & Resorts
    1  Thank jorgedF6644EN
    Response from ASISTENTEGERENCIAL, Asistente de Gerencia at Occidental TucancunResponded 2 weeks ago

    Estimado jorgedF6644EN: Although we sincerely regret to read that your stay at our hotel was below your expectations, we appreciate the time spent sharing this information about your experience. We undoubtedly believe that there is always room for improvement and your constructive opinion is very...More

    Reviewed 2 weeks ago via mobile

    For an all inclusive hotel, I just can rate as an average to poor hotel. They received us, vey poorly, the recepcionist Mayra simply did not care about us, didn’t explained anything about the hotel and we had to discover all by ourselves (I don’t...More

    Thank leitmm
    Response from ASISTENTEGERENCIAL, Asistente de Gerencia. at Occidental TucancunResponded 2 weeks ago

    Dear leitmm: Thank you for the time spent in sharing your comments regarding your recent stay at our hotel, we are very sorry that we were not able to meet your expectations on this occasion. We read with great concern your comments about our staff,...More

    JW Marriott Cancun Resort & Spa
    4,442 reviews
    #11 of 177 hotels in Cancun
     
    Club Arrecife Cancun
    1 review
    #114 of 177 hotels in Cancun
     
    Presidente InterContinental Cancun Resort
    2,549 reviews
    #17 of 177 hotels in Cancun
     
    The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
    5,479 reviews
    #9 of 177 hotels in Cancun
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Beachfront
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Breakfast included
    • Free Parking
    • Hotel Amenities
    • Babysitting
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Free Parking
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$183 - US$410 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #33 Spa Hotel in Cancun
    • #35 Top resorts Hotel in Cancun
    • #38 On the Beach Hotel in Cancun
    • Room types
    • Accessible rooms ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 336
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Barcelo, Booking.com, Hotels.com, Hotwire, HotelsforEveryone, Evoline ltd, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Occidental Tucancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Barcelo Hotel Cancun ,
    • Barcelo Hotel Tucancun Beach ,
    • Barcelo Tucancun Beach Hotel ,
    • Tucancun Hotel ,
    • Cancun Barcelo ,
    • Barcelo Tucancun Beach Resort
    Add Photo Photos
    Traveller (4305)
    Pool & Beach (1056)
    Room & Suite (783)
    Dining (333)
    Hotel & Grounds (2463)
    Family and Play Areas (71)
    Bathroom (41)
    Business Centre & Event Rooms (12)
    Nearby
    JW Marriott Cancun Resort & Spa
    4,442 reviews
    1.55 km away
     
    The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
    5,479 reviews
    1.01 km away
     
    Club Arrecife Cancun
    1 review
    .05 km away
     
    Nearby Restaurants
    Ruth's Chris Steak House
    813 reviews
    .24 km away
    MB
    638 reviews
    .75 km away
    Cenacolo Il Ristorante Italiano
    647 reviews
    .58 km away
    Casa Rolandi
    868 reviews
    .56 km away
    Nearby Attractions
    Avenida Kukulkan
    5,221 reviews
    .15 km away
    La Isla Shopping Village
    7,654 reviews
    1.02 km away
    Interactive Aquarium
    1,661 reviews
    .92 km away
    Playa Marlin
    179 reviews
    .33 km away
    Ask a question
    Questions & Answers
    Donna W
    15 November 2017|
    Answer
    Response from Sophy B | Reviewed this property |
    Here's their information: Telephone: +52 998 8915900 Email: tucancun @ occidentalhotels
    0
    Votes
    luvcancun010
    24 October 2017|
    Answer
    Response from BobandRox | Reviewed this property |
    It's been a while since we were there. Things could have changed. Sorry. Going back in a couple months.
    0
    Votes
    Room Tips
    "Ocean view with a balcony"
    Read review
    "Top floors"
    Read review
    "If you want extra space the Suite is worth the extra money. The Premium Double has smaller size beds and a..."
    Read review
    "I think all rooms face the beach."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing