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Occidental Tucancun

Bookit.comUS$237*
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#42 of 181 Hotels in Cancun
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$357*
US$237*
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US$292*
US$275*
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Occidental Tucancun
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4,844 Reviews from our TripAdvisor Community

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Showing 2,707: English reviews
Stillwater, Minnesota
Reviewed 31 May 2011

Although I prefer a more upscale hotel, this was just lovely for me as a solo traveler. Since it is low season it was not too busy, a few wild teens, but nothing to hinder my week of relaxation. The hotel does need a few things updated, they need better beds, (they are kind of old and hard) and are...

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Helpful?
9Thank savinodiane
mpgiesemann, Marketing office at Occidental Tucancun, responded to this review

Dear Costumer, Greetings from Barcelo Tucancun, It was a pleasure to have you with us. We appreciate taking time to review our services, and I am glad you have rated most of our services very high. We have strong commitment with customer satisfaction and high quality in our products, we work hard to maintain our property in optimal condition. I...

Reviewed 31 May 2011

We enjoyed a wonderful week at the Barcelo. It was the first week of spring break for Canada so there were a few young partiers but most were very respectful. The rooms with an ocean view are gorgeous. The staff was pleasant and food was good. Especially enjoy the breakfast brunch. Noon fine -great fresh salsa! We enjoyed all the...

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Helpful?
11Thank lavonner
mpgiesemann, Marketing office at Occidental Tucancun, responded to this review

Dear Customer Thank you for choosing the Barcelo Tucancun during your trip to Cancun. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our service. We hope you give us another chance to serve you, if you happen to visit Cancun in the future. Very truly yours, Marc Giesemann Marketing Office

Reviewed 24 May 2011

No frills or fuss,,just a perfect resort to stay at.something for everyone,,carlos from best day travel rep made it a no stress holiday,,recomend any of the tours,,bit pushy at times keeping to schedule,but good experiences,,will deffo go back again :-)

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7Thank Hunkgolden
mpgiesemann, Marketing office at Occidental Tucancun, responded to this review

Dear Customer, Greetings, thanks for choosing Barcelo Tucancun It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, We hope you give us another chance to serve you, if you happen to visit Cancun in the future. With best regards, Marc Giesemann

Saskatoon, Canada
Reviewed 13 May 2011

Hi, First off, the food was great, the service was great (front staff hit and miss, but they also deal with a lot of demands... so fair is fair). The beach is beautiful- lots of raucus partyers, but we were expecting that- so that was fine. We got a lot of help from tour staff, and the bar staff was...

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25Thank marieknight
Edmonton, Alberta
Reviewed 9 May 2011

Wow. I went to Cancun and stayed at the Barcelo Tucancun in April 2011 and it was the time of my life. I couldn't find a single thing to complain about. I went with my boyfriend (both 18) to have a great time, relax, and party! I guess I'll break it down for you here so you can read about...

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18Thank a-victoria
mpgiesemann, Marketing office at Occidental Tucancun, responded to this review

Dear Customer, Greetings, thanks for choosing Barcelo Tucancun It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, We hope you give us another chance to serve you, if you happen to visit Cancun in the future. With best regards, Marc Giesemann

London
Reviewed 8 May 2011

Stayed at the Barcelo Tucancun in May 2010 for 2 weeks with my partner. Flew from Gatwick, London. Due to the Ashcloud that day we had to have a diverted trip and stop off in Canada for 1 hour to refuel....all in all the flight journey took around about 14 hours. Got to Cancun and had to wait 2HOURS to...

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Helpful?
5Thank huarache123
mpgiesemann, Marketing office at Occidental Tucancun, responded to this review

Dear Sir, Greetings from Barcelo Tucancun It was a pleasure to have you with us. We appreciate taking time to review our services, and I am glad you have rated most of our services very high. I would be checking on the issue related to front desk staff. Thank you for choosing Barcelo Tucancun With warm regards, Marc Giesemann

St Albans, United Kingdom
Reviewed 2 May 2011

This hotel was very nice and on the strip of beach, you don't have to go far to see anything. There is a mall on the doorstep. The food and service was very good, the location is the real winner. Take the bus up and down the strip and its only around 20p. COCO BONGO's is a must, great night...

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Helpful?
1Thank Jonathan_Dominique
mpgiesemann, Marketing office at Occidental Tucancun, responded to this review

Dear Jonathan_Dominique, Greetings, thanks for choosing Barcelo Tucancun Beach It was a pleasure to have you with us, Thanks for taking time to value and rate our product and services, We hope you give us another chance to serve you, if you happen to visit Cancun in the future. With best regards, Marc Giesemann

Winnipeg, Manitoba
Reviewed 2 May 2011

We scored a superior ocean-view suite for our 1 week stay! I LOVED the wraparound balcony and will request for it when we return (2022). The service and food a little suspect, but the scenery and location were perfect for us. We stayed here because our friends were getting married somewhere on the strip and we needed to look for...

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Helpful?
2Thank lillyssa
mpgiesemann, Marketing office at Occidental Tucancun, responded to this review

Dear Sir, Greetings from Barcelo Tucancun It was a pleasure to have you with us. We appreciate taking time to review our services, and I am glad you have rated most of our services very high. I would be checking on the issue related to the noise guest. Thank you for choosing us With warm regards, Marc Giesemann

Milton Keynes
Reviewed 27 April 2011

The Reception area is not very welcoming and neither are the staff. Our family of 3 (husband, wife & 14 year old) were travelling with my brother and his wife, we booked 9 months previously and asked for linked rooms or close by. We emailed the hotel the week before to remind them of our request. On our arrival we...

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Helpful?
Thank julespmk
mpgiesemann, Marketing office at Occidental Tucancun, responded to this review

Dear Julespmk, Greetings from Cancun It was a pleasure to have you with us. We appreciate taking time to review our services, and I am glad you have rated most of our services very high. I would be checking on the issue related to your room booking and assignment. i am passing it to our management team so we can...

St. John's, Canada
Reviewed 22 April 2011

Front desk tried to charge us $385, we paid cash for our excursions, but they charged it to the room instead. We managed to sort it out. No A/C in room, and shower was either hot or cold.

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Helpful?
Thank MelissaCallahan75

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Babysitting
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Well located, with spectacular beach, mostly all the rooms looking for the ocean. ... more   less 

Additional Information about Occidental Tucancun

Address: Avenida Kukulcan, km. 13,5 | Lote 24, Cancun 77500, Mexico (Formerly Barceló Tucancun Beach)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $260 - $667 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Tucancun 3.5*
Number of rooms: 336
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Hotwire, Priceline, Hotels.com, Booking.com, Barcelo, Cancelon, HotelsforEveryone, Evoline ltd, getaroom.com, TripOnline SA, HotelQuickly and Hotel.de so you can book your Occidental Tucancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Hotel Cancun
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Tucancun Hotel
Cancun Barcelo
Barcelo Tucancun Beach Resort
Hotel Style:
#33 Spa Hotel in Cancun
#36 Top resorts Hotel in Cancun
#39 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Tucancun staff and other travellers.
318 questions
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See all questions (318)

Questions? Get answers from Occidental Tucancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the ocean front room (Master Suite Ocean Front) Excellent choice”
shannonsizemore81, 23 May 2017 | Read review
“We had the best view...oceanfront!”
jackierients, 17 May 2017 | Read review
“Beautiful Ocean View”
DesireeSM227, 11 May 2017 | Read review
“Best View, Quiet Beach, Great Security, Perfect Location”
wethy44, 11 May 2017 | Read review
“we had ocean view balcony and the view was beautiful”
estep123, 6 May 2017 | Read review
5 of 5
Bookit.com
US$237* /night
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Hotwire.comUS$292
PricelineUS$275
TripAdvisorUS$252
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Prices are for 1 room, 2 adults
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