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Smart Cancun by Oasis

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Traveller (532)
Room & Suite (298)
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Overview
  • Excellent49%
  • Very good31%
  • Average11%
  • Poor4%
  • Terrible5%
Travellers talk about
“oasis palm”(28 reviews)
“hotel zone”(47 reviews)
“pool area”(30 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Outdoor pool
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from Smart Cancun by Oasis
Special Offer: Package Deal
Offers from Smart Cancun by Oasis
Special Offer: Package Deal
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Nearby Hotels
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Reviews (894)
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298 results
Traveller rating
114
92
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26
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114
92
49
17
26
Show reviews that mention
All reviewsoasis palmhotel zonepool areaado bus stationsister hotelfacing the streetlas palapassmart caroasis loveslarge supermarketbusiness hotellocation was perfectzona hoteleraoasis hotelsstayed here for one nightnice poollocal buses
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1 - 5 of 298 reviews
Reviewed yesterday via mobile

החלף לעברית A stunning new hotel with a precise urban design. A courteous attitude at the reception by the charming Isabelle. Finally a rich buffet breakfast and a perfectly perfect dining room and good food. The design of the lobby and the rooms is simply...More

Thank maayanc122
Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded yesterday

Dear Guest, Thank you very much for choosing to stay with us and for taking the time to share your experience. We are happy to know by your positive comments that you enjoyed our restaurants and the uniqueness of our design. Also, it is satisfactory...More

Reviewed 1 week ago

We spent one night at this hotel en route to another locale on the Yucatan Peninsula. We got there late, so I really cannot speak to location in terms of other things to visit. The room was clean and nicely furnished. The AC was a...More

1  Thank terrabuona
Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 1 week ago

Dear Guest, Thank you for taking the time to share your experience, we are glad you had a nice stay and that you enjoyed our rooms and the variety of food options we offer in our restaurants. On the other hand, we are truly sorry...More

Reviewed 3 weeks ago via mobile

We booked Smart Oasis through hotels.com. A few days into our holiday we were transfered/upgraded to Urban Oasis (because of an issue in our room) which is their sister hotel on the same grounds (they share pool, restaurants, etc..). So here’s a review on them...More

Thank 415sariannes
Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 2 weeks ago

Dear Guest, Please allow us to thank you for taking some of your time in sharing with us such detailed comments about your experience. We greatly appreciate all the suggestions you mentioned, they certainly help us improve in order to satisfy the expectations of our...More

Reviewed 3 weeks ago via mobile

First I want to say that the hotel staff was amazing. They went above and beyond to help us. The breakfast was really good and the coffee shop sandwich was also good. The only reason I am writing a complaint was due to the shower...More

1  Thank Catrina G
Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 3 weeks ago

Dear Catrina, It is a pleasure to know that you have enjoyed your vacations in our hotel and that you received such excellent service. We are proud to say we have a team always ready to give their best at all times to make every...More

Reviewed 3 weeks ago

The hotel was very good, I'll definitely be there again, the restaurant had everything, the pool was very relaxing. And there was an all included day pass to oasis at the beach zone. So pretty much everything was splendid.More

Review collected in partnership with this hotel
Thank crisalijozma
Response from OasisHotelResorts, Director General at Smart Cancun by OasisResponded 3 weeks ago

Dear Guest, Thank you for your kind words. It gives us great pleasure to know that you had such a great time during your stay with us, it was an honor having you as a guest. We are happy to hear you enjoyed the pool...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Free Parking
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Dry Cleaning
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$54 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Best Value Hotel in Cancun
#28 Business Hotel in Cancun
#39 Luxury Hotel in Cancun
Room types
Family Rooms, Suites
Details
Price range
US$54 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Best Value Hotel in Cancun
#28 Business Hotel in Cancun
#39 Luxury Hotel in Cancun
Room types
Family Rooms, Suites
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Traveller (532)
Room & Suite (298)
Pool & Beach (173)
Dining (76)
Amenities (57)
Family and Play Areas (7)
Business Centre & Event Rooms (6)
Questions & Answers
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alfgarenas
16 June 2018|
Answer
Response from James B | Reviewed this property |
The hotel was under construction when I stayed in November. I am not sure if it was completed. The construction did not bother me.
0
Votes
Emily A
10 April 2018|
AnswerShow all 2 answers
Response from rossbet | Reviewed this property |
We stayed at the end of December and there was no schedule, this is Mexico.
0
Votes
drbodnar
9 April 2018|
AnswerShow all 2 answers
Response from rossbet | Reviewed this property |
yes
0
Votes
Room Tips
"All the rooms are very nice and well maintained but I suggest that you choose a room near the elevator"
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"The room was very neat and clean."
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"Rooms facing the road are noisy all night"
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"Be aware when they offer an upgrade to Oasis Palm"
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