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Cancun Bay Resort

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Traveller (881)
Pool & Beach (322)
Room & Suite (191)
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Overview
  • Excellent49%
  • Very good33%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
3 Star Hotel
All hotel details
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Reviews (1,357)
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348 results
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131
115
54
22
25
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All reviewsentertainment staffrestaurant staffall inclusive packageamazing weekpool areaisla mujeresspecial thanksspring breakmexican foodmain restaurantwater volleyballswim up barhot dogscleaning staffnight lifeocean viewthe wait staff
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1 - 5 of 348 reviews
Reviewed 2 weeks ago

Clean resort, the sleeping quarters were a great size, loved the walk-in shower, along with daily room cleaning and linen changes. All staff were nice/ friendly, always asking if I needed anything. I was there 8 days and 7 nights. Staff can keep you busy...between...More

Thank Marie L
Reviewed 4 weeks ago via mobile

Well where to start... -If your a local the staff will be fine... foreigner expect to wait. - The staff are rude as unfriendly and act as though you asking them anything ie a drink is inconveniencing them - drinks are terrible, the beer is...More

Thank Billy S
Reviewed 5 April 2018 via mobile

It is clean. Room are good but the reality is that there is basically one restaurant and its a buffet. Food is not good. The scrambled eggs made me sick. They tasted like rotten eggs. Every lunch looked like leftovers from the night before. Every...More

6  Thank BMCC2014
Reviewed 1 April 2018 via mobile

The "best of the best" hotel and the staff. Good service and nice friendly faces every day. The entertainment team....awesome,happy and alert every day. Made us participate in all the games at the pool,the beach,bingo,quiz,dart...mm. Alexa and Abraham made the hole visit complete. Joyful,playful and...More

Thank moken66
Reviewed 1 April 2018 via mobile

We spent two weeks of vacation at Cancun bay resort and it was very nice, we loved Mexico❤️👌🏼... What I remember the most is the entertainment-team Alexa and Abraham who made the relaxing days at the pool area so much fun with their energy, kindness...More

Thank Sexylady74
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Beachfront
Free Internet
Bar/Lounge
Hotel Amenities
Free Parking
Concierge
Multilingual Staff
Children Activities (Kid / Family Friendly)
Laundry Service
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$118 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Top resorts Hotel in Cancun
#44 On the Beach Hotel in Cancun
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$118 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Top resorts Hotel in Cancun
#44 On the Beach Hotel in Cancun
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (881)
Pool & Beach (322)
Room & Suite (191)
Dining (74)
Family and Play Areas (25)
Amenities (4)
Business Centre & Event Rooms (2)
Questions & Answers
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bernie223
14 May 2018|
Answer
Response from atejeda123 | Property representative |
Hi Good afternoon; during the week we have some many diferent activities, our entertaiment department have already diferents shows and daily you can stop by the from desk to know wich show we have. thanks and regards.
0
Votes
Google Translation
Lala416
17 April 2018|
Answer
Response from holidaysonline | Reviewed this property |
Yes, you can smoke around the property, not in restaurant areas
1
Vote
Rapha76
16 March 2018|
Answer
Response from atejeda123 | Property representative |
Dear Rapha Cancun Bay hotel is an All-inclusive, included Food and beverages, breakfast, Lunch & dinner. We have one Restaurant for breakfast, lunch & dinner, one Snack Restaurant, one Trattoria Restaurant for dinner, and... More
0
Votes
Google Translation
Room Tips
"I had pool view which was GREAT ! Most rooms had pool or ocean view !"
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"Pool view also includes ocean view."
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"upgrade to ocean view!"
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"Beach, pool view with balcony best, 3rd floor"
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