We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Oasis Cancun

Save
Traveller (5543)
Pool & Beach (1549)
Storyboard
Overview
  • Excellent24%
  • Very good29%
  • Average19%
  • Poor11%
  • Terrible17%
Travellers talk about
“coyote loco”(171 reviews)
“maria bonita”(65 reviews)
“younger crowd”(76 reviews)
Wifi
Parking
Breakfast included
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
Offers from Grand Oasis Cancun
Offers & Announcements: Package Deal
Offers from Grand Oasis Cancun
Offers & Announcements: Package Deal
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (11,086)
There are newer reviews for Grand Oasis Cancun
See the most recent reviews
Filter reviews
4,847 results
Traveller rating
851
1,138
1,002
677
1,179
Traveller type
Time of year
LanguageEnglish
More languages
851
1,138
1,002
677
1,179
Show reviews that mention
All reviewscoyote locomaria bonitayounger crowdparty atmospherecoco bongoshowscareyescircusblastcarlos
FilterEnglish
Updating list...
991 - 995 of 4,847 reviews
Reviewed 3 February 2017

Incredible views, clean & comfortable rm accomodations, good choice of fun activities on resort.Overall the food was not very good (quality).Long waits @ almost every restaurant.Not certain I'd returnMore

Review collected in partnership with this hotel
3  Thank Valencia R
Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded 8 February 2017

Dear Valencia, Thanks for taking the time to share your experience about your stay at our resort. We are delighted that you enjoyed our facilities, our entertainment and our wide variety of restaurants. On the other hand, we appreciate your comments on the areas we...More

Reviewed 2 February 2017

Had a good vacay, as always it's what you make of it. Upgraded to the black bracelet and worth every penny. Service and food was very good at restaurants. Service slow and poor at the pool bar. Bartender rude at times. This is a huge...More

1  Thank milynnrona
Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded 7 February 2017

Dear Guest, First of all thank you very much for your comments, it is important to mention that we consider every one of them in order to improve in all aspects and offer our guests the experience of their lives. Being the #1 entertainment resort...More

Reviewed 2 February 2017

This is our 3rd time at this Resort. We've had a great time at each stay. Swim up bar, food, entertainment, rooms, staff, all get great ratings from us! Resort remains well kept and the beach is always inviting.More

Review collected in partnership with this hotel
4  Thank ggrimes1
Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded 2 February 2017

Dear Guest, It is a great satisfaction to receive your comments about our service, this motivates us to continue improving aso we can guarantee a service of high quality. We look forward to welcoming you back at our resort. Where we will welcome you with...More

Reviewed 1 February 2017

We traveled Jan. 26, through Jan. 31, 2017. We are 55 years old and traveled with our youngest children, ages 8 and 7 years old. Upon arrival, we were taken to the Grand Plus VIP check in. Within 15 minutes we had our keys and...More

5  Thank grlytoplay
Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded 2 February 2017

Dear Guest, Thank you for your kind comments. We are pleased to know that you have enjoyed your vacations in our hotel and we are delighted to have met your expectations. We are glad you enjoyed our daily shows and activities since we work really...More

Reviewed 1 February 2017

Overall I gave this hotel a "very good" for the facilities, cleanliness, grounds, friendliness of staff (not the front desk however) rooms and services. My biggest bugbear about this hotel is the check in and check out procedures which were really annoying and contributed very...More

3  Thank RoboA56
Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded 2 February 2017

Dear guest, Thanks for taking the time to share your experience about your stay at our resort. We are delighted that you enjoyed our facilities and the stay at our resort. On the other hand, we appreciate your comments on the areas we can improve;...More

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Breakfast included
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Golf Course
Outdoor pool
Details
Price range
US$163 - US$348 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Spa Hotel in Cancun
#59 Top resorts Hotel in Cancun
#72 On the Beach Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$163 - US$348 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Spa Hotel in Cancun
#59 Top resorts Hotel in Cancun
#72 On the Beach Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (5543)
Pool & Beach (1549)
Room & Suite (878)
Dining (455)
Family and Play Areas (142)
Amenities (123)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
Alison T
16 April 2018|
Answer
Response from OasisHotelResorts | Property representative |
Hi Alison, For sure we'll have music events! Stay tunned to our Facebook page ;) Kind regards
1
Vote
Google Translation
bpark94
13 April 2018|
Answer
Response from OasisHotelResorts | Property representative |
Hi there! We are very happy to read your interest in staying with us. In order to provide you with the latest information on categorys please send an email to ​reservations @ oasishotels . com​ with the following... More
0
Votes
Google Translation
Eabk1961
12 April 2018|
Answer
Response from OasisHotelResorts | Property representative |
Hi there! We ask you please to write your requirement to the agency with whom you made your reservation, so that way they will pass on that information and it will be ready when you arrive with us. Kind regards
0
Votes
Google Translation
Room Tips
"I would look at booking 2 rooms if there is more than 2 of you."
Read review
"Ocean view"
Read review
"If you want the 5-star experience, be prepared to pay higher rates at the Pyramid."
Read review
"We had the blue bracelet and it was fine for everything we needed."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing