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Royal Solaris Cancun

CancelonUS$218*
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#36 of 181 Hotels in Cancun
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$396*
US$218*
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US$272*
US$230*
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Royal Solaris Cancun
Royal Solaris Cancun
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4,207 Reviews from our TripAdvisor Community

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Showing 2,468: English reviews
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Reviewed yesterday NEW

Pretty nice hotel. Staff were incredibly friendly. The hotel is bit old, could use some renovations. We had a great server named Samuel who always took great care of us.He even got us a special cake on the last day. I feel like the hotel is more directed towards older couples, and not younger people like myself and my friends;...

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Helpful?
Thank Anna-jane M
Newark, New Jersey
Reviewed yesterday NEW

We had an amazing experience! It is a great resort for family. They had fun activities in the pool area for kids and adults. We felt welcomed all the time by the staff and they were very friendly. The food was great. Anytime you want to eat something go for it!! A large variety of food in the main restaurant...

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Helpful?
Thank paulinpvania
Dedham
Reviewed yesterday NEWvia mobile

The hotel itself is definitely worth what you pay for. Marco Polo restaurant is the best choice and Fabian the waiter is super nice. The front desk staff is RUDE. Alberto or Herberto???(can't remember) and Lucia DO NOT know how to be friendly or helpful. Isn't that what front desk is for?!!!

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Helpful?
Thank mytiennguyen4
San Jose, California
Reviewed 2 days ago NEW

As a member of Solaris I am able to used both Royal and GR Caribe which are located next door to one another. Royal is a great resort for family and fun. The restaurants and Members Bar are highlights of my experience.

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Helpful?
Thank chillab1
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Thanks for your great comments! It is always a great pleasure to welcome back members of our great Solaris family. We look forward for your next visit! Best regards, Royal Solaris Cancún

San Fernando, Trinidad and Tobago
Reviewed 3 days ago NEW

Hi, Cancun is beautiful. So many hotels to choose from on the strip. Our stay over the Easter weekend at the Royal Solaris, was indeed wonderful. Our room was on the fifth floor.we had an ocean view. It was beautiful. The water is Emerald and Aquamarine in color. It's very clean except for a few seaweed. The sand is crushed...

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Helpful?
Thank galejuliet
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

We appreciate you taking the time to share your comments regarding your recent stay. Its great knowing how much you and your husbando enjoy your vacations and received an excellent service from all of the staff! Thanks for the great comments! e look forward on welcoming you again soon! Best Regards, Royal Solaris Cancún

Seattle, Washington
Reviewed 4 days ago NEW

The Royal Solaris, is an amazing place. From the moment we arrived till the time we left, we always felt so welcomed and treated more like family. The beach is breathtaking, the pool is gorgeous, the kids pool was fantastic, the staff is PHENOMENAL. Especially Rosalinda who cared for our room, and our up-most favorite dinner server Darvin. Everyone was...

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Helpful?
Thank Segura58
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Thanks for taking the time to share your comments regarding your recent stay. We are very happy to know how much you enjoyed your time spent here with us. Thank you so much for your kind words and recommendations for future travelers, we are looking forward to the opportunity to welcome you back. Do not hesitate to contact us for...

Lancaster
Reviewed 4 days ago NEWvia mobile

I visited this hotel with my friend for just a girls getaway at the end of February to the beginning of March. I must say this is a middle of the line all inclusive resort. Food is mediocre and it took all week to figure out what was worth eating. Definitely do the theme nights and take the time to...

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Helpful?
1Thank Lakeesha B
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Thanks for taking the time to share your comments with us regarding your recent stay. Please accept our apologies for not meeting your expectations regarding our food. Our buffets and restaurants are vast and offer many choices for lunch and dinner, such as different themed and menús all nights. We always aim to offer large variety and to cater for...

Akron, Ohio
Reviewed 4 days ago NEW

I seem to have had a better experience than some others who have reviewed. I found the whole staff to be a delight. We appreciated that the concierge sat down with us and explained which things were included in our all-inclusive package. We were checked in quickly. We found the food to be delicious. We ate in the main buffet...

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Helpful?
Thank MollySL
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Thanks for taking the time to share your comments regarding your stay during sprinbreak. Its true that the reviews are based on everyones experience, we are very happy to know yours was very good, we are proud to say we have a team always ready to give their best at all times to make every single one of our guests...

Corydon, Kentucky
Reviewed 4 days ago NEW

We had a great 10 days. We traveled with 3 other couples. Resort can be as simple as you would like or it could be elegant as you would like it. We like it very simple. So it was wonderful. My husband does not like to dress up for dinner so we do not eat at Marco Polos. The pool...

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Helpful?
Thank Joanie P
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Thanks for taking the time to share your comments regarding your recent stay. Its fantastic reading how much you enjoyed your 10 day vacation! It sure is a long time to be able to enjoy yourselves and all of the things the resort has to offer. Thanks for the great comments regarding our staff, we'll make sure to share them...

Reviewed 4 days ago NEWvia mobile

All-inclusive vacation. Great visit. Staff members were extremely pleasant and accommodating. Rooms were nice. The food could have used a little more variety. Atmosphere was fun. I would definitely visit again.

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Helpful?
1Thank KK67KK
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Thanks for taking the time to share your comments regarding your recent stay. We are glad your stay was more than pleasant and you enjoyed our facilities and services, we'll keep working to improve in all areas, thanks for your feedback! We look forward on welcoming you soon! Best Regards, Royal Solaris Cancún

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The hotel's VIKS Club offers a 6,324-square-foot recreation area for children. Supervised activities include video games, arts and crafts, and painting lessons. The mini water park features The Arch, a themed aquatic area with elephants, gorillas, zebras, rhinoceroses, hippopotamuses, giraffes, and a children's pool and three waterslides. The club is open morning until early evening in the winter, and morning until evening in the summer.Daily adult activities include pool aerobics, bingo, contests, fashion shows, cooking lessons, and athletic competitions. Nightly entertainment shows such as Mexican night and Latino night are produced by the resort's activities/entertainment staff in an air-conditioned theater. After-dark activities also include complimentary one-way transportation to the nightlife area of Cancún.A 300-square-meter health-and-beauty spa features separate steam rooms for men and women. Spa services include massage, body wraps and scrubs, hydrotherapy, and facials. Waxing and hair/nail care are provided by the beauty salon. Open-air massage and hair braiding are offered as well. (Surcharge for all spa treatments, beauty services, and hair braiding.)An air-conditioned, fitness center with mirrored walls contains cardio and weight machines as well as free weights. Within the resort are jewelry, clothing and gift/sundries shops. The resort purifies its water. ... more   less 

Additional Information about Royal Solaris Cancun

Address: Boulevard Kukulcan No. 64 Km 19.5 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $258 - $489 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Royal Solaris Cancun 3.5*
Number of rooms: 307
Reservation Options:
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Also Known As:
Royal Solaris Cancun Hotel Cancun
Royal Solaris Caribe
Solaris Resort Cancun
Royal Solaris Cancun Mexico
Hotel Style:
#31 Top resorts Hotel in Cancun
#33 On the Beach Hotel in Cancun
#37 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Royal Solaris Cancun staff and other travellers.
456 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get a room beach side with a balcony. Also don't miss El Rey Mayan Ruins, about a 10 min walk from the hotel.”
Segura58, 22 May 2017 | Read review
“You cant go wrong with an ocean view.”
AngieV35, 22 May 2017 | Read review
“Get a beach view on the upper levels 6-8”
Rriley1947, 21 May 2017 | Read review
“Ocean view 7th floor or ocean suits the views are great”
552troyw, 21 May 2017 | Read review
“Only two very small elevators so I would recommend getting a room where you can use the stairs instead of having to wait.”
skst0501, 16 May 2017 | Read review
5 of 5
Cancelon
US$218* /night
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Bookit.comUS$230
AMOMAUS$396
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Prices are for 1 room, 2 adults
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