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08/10/2017 09/10/2017
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    Royal Solaris Cancun

    Boulevard Kukulcan No. 64 Km 19.5 | Zona Hotelera, Cancun 77500, Mexico
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    08/10/2017 09/10/2017
    US$192
    US$162
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    US$192
    US$192
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    Overview
    • Excellent49%
    • Very good30%
    • Average13%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “marco polo” (379 reviews)
    “ocean view” (168 reviews)
    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    8 Oct9 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,747)
    There are newer reviews for Royal Solaris Cancun
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    41 - 45 of 2,815 reviews

    Reviewed 2 weeks ago

    This is ok, the food was not good and was the same every day. The shows are ok and the drinks taste horrible. Nothing compared to their location in Los Cabos. The place was always under some tipe of renovation, i will not be staying...More

    Review collected in partnership with this hotel
    Thank G6703RYnancys
    Response from SolarisHotels, Manager at Royal Solaris CancunResponded 2 weeks ago

    Thanks for taking the time to share your comments regarding your recent stay. Regarding the food, all of this comments are sent to our Executive Chef and he is constantly changing menus and items from this menus to be able to satisfy all palates, currently...More

    Reviewed 3 weeks ago

    On the beach. Good food. There is a buffet and two restaurants on site, along with fast food near the pool area. Fun hotel. Nightly entertainment. The staff is warm & friendly. Always asking to assist you. The room had a great view of the...More

    Review collected in partnership with this hotel
    1  Thank mytresson
    Response from SolarisHotels, Manager at Royal Solaris CancunResponded 2 weeks ago

    There is nothing more important for us than receiving your comments, thank you so much for choosing us! It is always rewarding to read about our guest's experience when they speak so positively from our services, it makes us notice we are going on the...More

    Reviewed 3 weeks ago

    Food could definitely be better. The menu could be more international and there was a lack of seafood. The quality of the beer, spirits and tequila was also very poor. Left a hat and a pair of Ray Ban sunglasses on the beach sand while...More

    Review collected in partnership with this hotel
    1  Thank Ramon-Cadavid
    Response from SolarisHotels, Manager at Royal Solaris CancunResponded 2 weeks ago

    Thank you for sharing your comments on your recent stay with us. Your feedback is very important to us, as it helps as a guide to our constant growth and improvement strategies. We're always eager to hear what our guests have to say about their...More

    Reviewed 3 weeks ago

    Be sure to tip staff, even if it's only one dollar. They are so grateful and work very hard. Property is exceptionally clean and food is excellent. If you're looking for authentic mexican food, this is the place. However, there is food for everyone, not...More

    Review collected in partnership with this hotel
    Thank lucymariap
    Response from SolarisHotels, Manager at Royal Solaris CancunResponded 2 weeks ago

    Thank you very much for your review and for mentioning so many positive elements you have experienced in your recent stay. We are pleased to know you enjoyed so many aspects of your stay, highlighted by our service and quality it is always a marvellous...More

    Reviewed 3 weeks ago via mobile

    Our experience at the Royal Solaris was very welcoming and the staff is outstanding. Garcia, Adrian, Esteban, Ambrosio, Cecilia at the bar, and Capitan Filberto made us feel at home and had amazing service. The entertainment staff kept everyone happy and alive. The food was...More

    Thank Eda L
    Response from SolarisHotels, Manager at Royal Solaris CancunResponded 2 weeks ago

    Your comments are greatly appreciated, thank you so much for choosing us. We work very hard to achieve high levels of satisfaction in our guests and it results rewarding to read positive feedback as result from our efforts. Thank you! Please come back soon, we...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Room Service
    • Beachfront
    • Bar/Lounge
    • Free Parking
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$160 - US$440 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #36 Top resorts Hotel in Cancun
    • #37 Family Hotel in Cancun
    • #39 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 307
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, BookIt.com, Travelocity, Otel, TripOnline SA, Cheap Tickets, Agoda, Hotwire, Cancelon, Evoline ltd and HotelQuickly so you can book your Royal Solaris Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Royal Solaris Cancun Hotel Cancun ,
    • Royal Solaris Caribe ,
    • Solaris Resort Cancun ,
    • Royal Solaris Cancun Mexico
    Add Photo Photos
    Traveller (3466)
    Pool & Beach (859)
    Room & Suite (603)
    Dining (431)
    Hotel & Grounds (1916)
    Family and Play Areas (106)
    Bathroom (19)
    Business Centre & Event Rooms (11)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Sheila G
    19 September 2017|
    Answer
    Response from SolarisHotels | Property representative |
    Hi Sheila G, We understand your concern, we can assure you all the alcohol we provide our guests is from Mexico and all of it is sealed and approved by our government, also feel free to ask in our bars before asking for a... More
    0
    Votes
    Crissm22
    16 September 2017|
    Answer
    Response from SolarisHotels | Property representative |
    Hi! We have 3 restaurants, 1 pizza bar, 1 sushi bar and a snack bar. When are you coming to visit us?
    0
    Votes
    stcabear
    13 September 2017|
    Answer
    Response from SolarisHotels | Property representative |
    Hi! We have activities for all ages during the day in our main pool, including, ping pong, beach and pool volleyball, and a Marina across the street for non-motorized activities such as kayaks, pedals. At night there is a... More
    0
    Votes
    Room Tips
    "Ask for one with real walls! not plywalls"
    Read review
    "Rooms with Balcony are the best; make sure to get an all access wristband for both the Royal Solaris side and..."
    Read review
    "We stayed near elevators and never heard anything. The hotel bar was right below us but never really..."
    Read review
    "You can choose lagoon or ocean view, either way both views are spectacular."
    Read review
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