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Royal Solaris Cancun

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Royal Solaris Cancun
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3,791 Reviews from our TripAdvisor Community

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There are newer reviews for Royal Solaris Cancun
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Showing 2,212: English reviews
Monroe, New York
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 October 2016

We stayed at the Royal Solaris from 10/12-10/21. It was a fantastic time. We only stayed for 9 days, but that was not long enough, we usually stay 2 weeks. We celebrated our 41 Wedding Anniversary too. We travel here twice a year and we have been going for 15 years. (not timeshare) The Hotel was clean, the workers are... More 

Helpful?
Thank CancunSue2013
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Dear CancunSue2013, Thanks for taking the time to share your comments regarding your recent stay at Royal Solaris Cancún. Its always great to have you back and keep celebrating with you this special day of your lives. You know we love having you home! Thanks for pointing out the cleanliness of our hotel as well the great food especially at... More 

New Jersey
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 October 2016

Room: Ocean view was Great. Food: Very Good Food. Pool Great Atmosphere. Music, Games.. Night Entertainment: Probably one of the best out there.. Every-night is different. From Comedy to dances, etc.. Went to the "mall" is Ok, Good to buy a few things to bring back home ... -Bus was $1 each way per-person.. Didn't get to go to "COCOBONGO"... More 

Helpful?
1 Thank ChinolaDR
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Thanks for taking the time to share your comments with us regarding your recent stay at Royal Solaris Cancún. We are very happy to know you had a great stay and enjoyed the view from your room, the delicious food and the great shows we have every night in our theater! We look forward on welcoming you again! Warm Regards,... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 October 2016 via mobile

This place was absolutely amazing! My favorite vacation ever. The food was delicious and the staff went out of their was to be extremely friendly. Martina, Israel, and Charlie, and David were just a few that went above and beyond to make sure we had the best time. I 100% would recommend this place to anyone!

Helpful?
3 Thank Hmartin0024
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Thanks for taking the time to share your comments regarding your recent stay and thanks for the recommendation! Its always nice to receive such good reviews and a greater honor to know our staff was one of the main reasons for you to do it. We are proud to say we have a team always ready to give their best... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 October 2016

My friends and I stayed here for 6 days last week. My friend's aunt is a premier member there so as her guests, we got to experience the premier membership benefits. The main differences are that we got to enjoy a bar exclusively for premier members that served top shelf liquor, we got to attend an incredible gala dinner and... More 

Helpful?
2 Thank Niki M
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Thanks for taking the time to share your comments regarding your recent stay at Royal Solaris Cancún. Its great to know how much fun you and your friends had! We love reading your comments and seeing so many names of people who stood out with their service making your stay even more memorable, we will happily share your comments with... More 

Lexington, Kentucky
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016

Had an absolutely amazing stay at the Royal Solaris. The entire staff were super friendly, and made you feel comfortable at all times. The entertainment offered was always a blast throughout the day and night! Food options were endless and amazing. Especially, the gala dinner offered to members. Will definitely be staying here again. The employees definitely take pride in... More 

Helpful?
Thank JessicaUK12
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Thanks for taking the time to share your comments regarding your recent stay. Its great to know how much fun you had on your vacations! We are proud to say we have a team always ready to give their best at all times to make every single one of our guests feel at home and make sure they have a... More 

Springfield, Missouri
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 October 2016

We arrived 3 hours early, but were allowed to check in anyway. Upon check-in, we were upgraded to the Grand Caribe - adults only resort (next door). Room was beautiful, clean, and offered amazing beach/ocean front views. The food was excellent (as well as the service) all 5 nights of our stay. Since we were upgraded, we had access to... More 

Helpful?
3 Thank tfreeman100
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Thanks for taking the time to share your comments with us regarding your recent stay at Royal Solaris Cancún. Its great to know you had a great time and enjoyed the shows, food, restaurants, service and of course the massage at the Spa! great gift for a wedding anniversary! We look forward on celebrating many more with you! Warm Regards,... More 

Level Contributor
4 reviews
Reviewed 17 October 2016 via mobile

We love the service by Ricky at the vougabante Restaurant and cafe solaris he is the best, at the end of our vacations we felt the he was part of our family! Thank you Ricky we hope to see you at our next vacations!

Helpful?
Thank Reyna A
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Dear Reyna A, Thanks for taking the time to share your comments regarding the great service of Ricky at Café Solaris! Its great to know how he made your trip even more special! We will make sure to give him your comments regarding his great service! See you soon! Warm Regards, Hoteles Solaris de México, ^R More 

Aurora, Illinois
1 review
Reviewed 16 October 2016

We spent eight days in a Sea view room, live shows at night. Many places to choose to eat at. all excellent I must say. They keep my 11 year old grandson busy with lots to do by the pool. He loved the shows at night. I must say the day we left He cried at breakfast He did not... More 

Helpful?
Thank jodyrich1
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Dear Jodyrich1, Thanks for taking the time to give us your comments regarding your recent stay at Royal Solaris Cancún. We are very touched with your comments about your grandson, its great to know how much fun he had and how he enjoyed all the activities and shows! We hope to have the opportunity to host your vacations once again!... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 October 2016

It is our second time at this resort and we spent two weeks at the end of September here. The overall impression was very positive. We enjoyed swimming in the sea and spending time on the beautiful clean beach. The pool was also great but we prefer sea. We also liked the poolside bars where pizza and sushi are freshly... More 

Helpful?
4 Thank kbuzdin
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Dear Kbuzdin, Thanks for taking the time to share your comments regarding your stay in September. We appreciate very much your comments and to know you chose us again to spend your vacations in Cancun. Its great to know you enjoyed the pool, beach, snacks by the pool and our restaurants, on the other hand we are very sorry to... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 October 2016

Spent 2 weeks at the Royal Solaris from 18th of September. The hotel is situated at the bottom of the hotel strip between the lagoon and the sea. On first appearances it seemed a bit dated in terms of decor but in fact its a great hotel with good facilities. The rooms are big and roomy and well equipped. They... More 

Helpful?
1 Thank Steve N
SolarisHotels, Manager at Royal Solaris Cancun, responded to this review

Dear Steve N, Thanks for taking the time to share your comments regarding your past stay in September. Its great to know that you had 2 wonderful weeks enjoying the gorgeous beach, wonderful views, great weather and all of our facilities and services. We appreciate your comments regarding the wifi and the concierge services, we have sent your comments to... More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The hotel's VIKS Club offers a 6,324-square-foot recreation area for children. Supervised activities include video games, arts and crafts, and painting lessons. The mini water park features The Arch, a themed aquatic area with elephants, gorillas, zebras, rhinoceroses, hippopotamuses, giraffes, and a children's pool and three waterslides. The club is open morning until early evening in the winter, and morning until evening in the summer.Daily adult activities include pool aerobics, bingo, contests, fashion shows, cooking lessons, and athletic competitions. Nightly entertainment shows such as Mexican night and Latino night are produced by the resort's activities/entertainment staff in an air-conditioned theater. After-dark activities also include complimentary one-way transportation to the nightlife area of Cancún.A 300-square-meter health-and-beauty spa features separate steam rooms for men and women. Spa services include massage, body wraps and scrubs, hydrotherapy, and facials. Waxing and hair/nail care are provided by the beauty salon. Open-air massage and hair braiding are offered as well. (Surcharge for all spa treatments, beauty services, and hair braiding.)An air-conditioned, fitness center with mirrored walls contains cardio and weight machines as well as free weights. Within the resort are jewelry, clothing and gift/sundries shops. The resort purifies its water. ... more   less 

Additional Information about Royal Solaris Cancun

Address: Boulevard Kukulcan No. 64 Km 19.5 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $282 - $572 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Royal Solaris Cancun 3.5*
Number of rooms: 307
Reservation Options:
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Also Known As:
Royal Solaris Cancun Hotel Cancun
Royal Solaris Caribe
Solaris Resort Cancun
Royal Solaris Cancun Mexico
Hotel Style:
#30 Top resorts Hotel in Cancun
#32 On the Beach Hotel in Cancun
#37 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Royal Solaris Cancun staff and other travellers.
324 questions
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Briarcliff Manor, New York
Ottawa, Canada
1 month ago
Green Bay, Wisconsin
1 month ago
Boston, Massachusetts

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Questions? Get answers from Royal Solaris Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't pick this hotel or ask for a suite.”
 of 5 bubbles djritmo, 28 Nov 2016 | Read review
“You either have a ocean or bay view”
 of 5 bubbles 281tamip, 27 Nov 2016 | Read review
“Book a room with a jacuzzi on the balcony on what is considered the first floor”
 of 5 bubbles V782YRjenniferr, 27 Nov 2016 | Read review
“Unless you are a member, you will NOT get a ocean-facing room.”
 of 5 bubbles pj251, 25 Nov 2016 | Read review
“Request a room that is ocean front I would suggest 3rd floor and above.Request a room with a balcony if one is available”
 of 5 bubbles K3804YDcherylm, 22 Nov 2016 | Read review
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