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Sunset Marina Resort & Yacht Club

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#35 of 183 Hotels in Cancun
Certificate of Excellence
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Sunset Marina Resort & Yacht Club
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1,660 Reviews from our TripAdvisor Community

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Showing 1,187: English reviews
Tiny, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

Just returned from staying 1 week as a member of the Sunset group. Had a great experience. Very small resort on the lagoon. Staff was exceptional. Shout out to Jose , Ilene and Adrian who were great in the entertainment team. Also Alonzo and Diego at the pool swim up bar. Daniel in the buffet and Henri in the a... More 

Helpful?
Thank pegi2014
Level Contributor
3 reviews
Reviewed yesterday NEW via mobile

The Good The room was exquisite. A special shout out to Gabriel who welcomed us and solved any questions or issues that we had. Thanks Gabriel The food was good. The staff did their jobs without the expectation of tips however I saw very few go the extra mile to get one. The Bad No shops/restaurants/eateries in walking distance so... More 

Helpful?
Thank Mark S
1 review
Reviewed yesterday NEW via mobile

We just returned from a family vacation at Sunset Marina. Fabian and Alma met us at the desk and presented a champagne toast. Our bags were brought to us in the room, then it was off to the pool. Alfonso and Diego were at the swim up bar waiting with blended drinks. Ailyn, Jose and Alexander entertained the whole week.... More 

Helpful?
Thank Tamera H
Idaho
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 2 days ago NEW via mobile

Expected the normal Mexican Timeshare condo at the Sunset Marina but got so very much more. This resort is great. The staff was very friendly. The housekeepers stocked and cleaned daily expertly. The buffet food did look the same every day despite having various themes. This resort even provides entertainment on various evenings with varying themes. Don't be afraid of... More 

Helpful?
Thank Brad2002
Level Contributor
6 reviews
Reviewed 3 days ago NEW via mobile

We booked through RCI and this place exceeded our expectations! The staff, facility and amenities were all top notch. With added bonuses like fresh desserts in our room each day even though we did not do all inclusive. Don't worry about it not being on the ocean. The lagoon is quiet and there is a great beach just a few... More 

Helpful?
Thank Angela P
1 review
Reviewed 3 days ago NEW via mobile

The show was great, energetic, and totally fantastic. The staff from the resort were the best in getting the crowd into the excitement of the dancers. Alex, Ivan, Jose, Adrian and Ailyn were fantastic. I got to say that Ailyn was my favorite one. If you have the opportunity go to the Sunset Marina Resort and Yacht Club.

Helpful?
Thank rayfabrizio
1 review
Reviewed 3 days ago NEW

Great restaurants and food. Excellent customer service in restaurants and bars. Calm and quiet lagoon facing resort... Access to the ocean front resort is a plus. They provide free water taxi/ bus transport to the ocean front.

Helpful?
Thank Raj B
Glen Haven, Colorado
1 review
Reviewed 4 days ago NEW

Our daily room service was super, especially Emilio Kumui who was very kind. We had fresh fruit and flowers when we arrived and complimentary deserts nightly. Our room was cleaned with forest linens daily.

Helpful?
Thank ghco959
Clermont, Florida
Level Contributor
5 reviews
Reviewed 1 week ago

The room we had (a 1 bedroom) was not on the Lagoon side and was like a cave, dark with no lanai. The food at the hotel was so bad we went out most of the time. We could eat breakfast but that is all. The staff at the hotel (except one who lied to me) was wonderful. Cudos to... More 

Helpful?
Thank HD-ForeverandEver
Columbia, Missouri
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

We always enjoy our stay here. It's been 4 years since our last visit, many of the staff remembered us. The restaurant staff is excellent. Props to Rudy, Tino and Sergio. Miguel at the front desk made sure our shuttle was on time and Pety at the spa was great. I would recommend this place.

Helpful?
1 Thank Coachjks

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Babysitting

Additional Information about Sunset Marina Resort & Yacht Club

Address: Blvd. Kukulkan Km. 5.8 | Zona Hotelena, Cancun 77500, Mexico (Formerly Sunset Lagoon Resort Hotel & Marina)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $241 - $505 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunset Marina Resort & Yacht Club 3.5*
Number of rooms: 177
Reservation Options:
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Also Known As:
Sunset Lagoon Resort Hotel And Marina
Sunset Lagoon Hotel Marina
Sunset Lagoon Cancun
Cancun Sunset Lagoon
Hotel Style:
#27 Spa Hotel in Cancun
#36 Family Hotel in Cancun
#47 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Sunset Marina Resort & Yacht Club staff and other travellers.
66 questions
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Questions? Get answers from Sunset Marina Resort & Yacht Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just be a nice respectful guest. Don't believe their is a bad room. We had a spacious two bedroom on two levels with a hot tub in each.”
 of 5 bubbles ghco959, 1 Dec 2016 | Read review
“If you stay request a lagoon facing room.”
 of 5 bubbles HD-ForeverandEver, 26 Nov 2016 | Read review
“Stay on the third floor, with spa tub balconys facing the gorgeous sunrises each morning and the beautiful sunsets every night.”
 of 5 bubbles _denamaciel47, 21 Nov 2016 | Read review
“Nice and Quite location”
 of 5 bubbles moringatech, 14 Nov 2016 | Read review
“Room 119 with lagoon view and nice Jacuzzi to relax.”
 of 5 bubbles richrock785, 9 Nov 2016 | Read review
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