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Sunset Marina Resort & Yacht Club

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#30 of 181 Hotels in Cancun
Certificate of Excellence
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1 room 2 adults 0 children
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Sunset Marina Resort & Yacht Club
Sunset Marina Resort & Yacht Club
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1,762 Reviews from our TripAdvisor Community

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There are newer reviews for Sunset Marina Resort & Yacht Club
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Showing 1,258: English reviews
Mission, Texas
Reviewed 26 July 2015

Went for a week vacation with my family and friends and our stay was wonderful. Had a good time and the service of the hotel in general was excellent. They greet you with a smile and always sees to it that you are taken care of. They made "lunch boxes" for us when we went on tour. I would like...

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1Thank Joseph Y
Pine Bush, New York
Reviewed 24 July 2015

We received outstanding service by two employees by the names of Alonso & Angel at the outside pool bar....Very friendly & courteous & went out of their way to make our vacation fantastic! They went beyond & above & deserve to be recognized for their services! Job well done , guys! We will truly miss you!!

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1Thank Tammy R
Los Angeles, California
Reviewed 22 July 2015

It has been my 7th year that I am vacationing at Sunset Marina and Royal Sunset on and off - I came here with friends and family in a past but this year it happen that I came alone just relax for one week... But I didn't feel lonely at all - the staff of this resort makes you feel...

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1Thank Valentina D
DavidZCancun_Mexico, Manager at Sunset Marina Resort & Yacht Club, responded to this review

Dear Guest: Thank you so much for taking the time to mention all of the staff members who made you feel at home, definitely the feeling we wish to offer our guests. It is also very nice to hear you a are a repeat guest and are looking forward to your next visit. Please don’t forget to follow us on...

Reviewed 21 July 2015 via mobile

Overall I really enjoyed my stay at the Sunset Marina & Yacht Club. I particularly would like to recognize the “activities staff”; they were absolutely awesome! I was never bored; there was always something to do. Alexander and his crew (Eduardo, Martin . . .) kept us busy, and they were very attentive to anything that we needed! I loved...

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1Thank Allie O
Walton, Kentucky
Reviewed 20 July 2015

Tried to reserve a covered slip, coming from 4+ hours away, was advised to come as early as possible to get first come first serve. Then was told that they couldn't give me a slip until the cabins check in after 4pm. Clearly don't want to make the money on locking up a 3 day slip rental. Then was told...

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Thank brianne h
Antofagasta Region, Chile
Reviewed 20 July 2015

I want to recognize to: Sergio, Gabriel, Higinio, Rudy, Dalia and especially to Gonzalo. They are the staff at "La Pergola" Restaurant. We enjoyed our stay and the restaurant's service. The staff was so kind and fantastic. Every morning they receive us at the breakfast, with a smile and with a friendly greeting. If you are attended by this staff,...

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Thank Marco0422
Reviewed 18 July 2015

The activity service from this hotel was amazing. Alexander showed us everything to do and even drive me and my friend down town one night to show us the best places to visit. It really made our trip fun!!!

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Thank Mrider1
Crestwood, United States
Reviewed 18 July 2015

I have been to this hotel several times but this time was my favorite. I took two yoga classes under the direction of Israel. Best fitness class of my life. I found myself energetic, relaxed and got a great workout. He saw what I could do and pushed/guided me to go further! Fantastic! Ivan is fantastic and friendly at the...

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Thank Veronica K
Hayward, California
Reviewed 16 July 2015

Stayed at this hotel in July 2015. This place has great staff. My family enjoyed their stay at this hotel. The restaurant staff was great, especially Marcos. He made sure that we were really taken care off. He attended to my family's needs, especially my son. My son is really picky about what he eats. Went out of their way...

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Thank Marvin N
Reviewed 15 July 2015 via mobile

Sunset Marina caters more to their potential time share buyers than people there on vacation. Several morning breakfast area was packed with people waiting to hear them try to sale them a package. The food was sub par on a daily basis and the drinks were not done very well. We have stayed at several all inclusive resorts and this...

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Helpful?
Thank Jennifer C
DavidZCancun_Mexico, Manager at Sunset Marina Resort & Yacht Club, responded to this review

Dear Guest: We are sorry to hear Sunset Marina did not meet your expectations, our main goal is to provide all guests a memorable vacation experience and we regret to hear this did not come across to your family. We will take your comments into consideration to ensure we do not come across in this way again and hope you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Breakfast included
  • Laundry Service
  • Babysitting

Additional Information about Sunset Marina Resort & Yacht Club

Address: Blvd. Kukulkan Km. 5.8 | Zona Hotelena, Cancun 77500, Mexico (Formerly Sunset Lagoon Resort Hotel & Marina)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $217 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunset Marina Resort & Yacht Club 3.5*
Number of rooms: 177
Reservation Options:
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Also Known As:
Sunset Lagoon Resort Hotel And Marina
Sunset Lagoon Hotel Marina
Sunset Lagoon Cancun
Cancun Sunset Lagoon
Hotel Style:
#24 Spa Hotel in Cancun
#36 Family Hotel in Cancun
#47 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Sunset Marina Resort & Yacht Club staff and other travellers.
75 questions
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Denver, Colorado
Ontario
Moline
2 months ago
Green Springs, Ohio
4 months ago

See all questions (75)

Questions? Get answers from Sunset Marina Resort & Yacht Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lagoon view rooms are quieter.”
 of 5 bubbles Jefrosh, 20 Feb 2017 | Read review
“Quiet place for people who want an intimate pool side vacation with the ability to Beach at sister resorts/”
 of 5 bubbles CarolAnnDap, 20 Feb 2017 | Read review
“choose a 2nd floor facing the lagoon...we loved our room, #109!”
 of 5 bubbles Csucsumama, 19 Feb 2017 | Read review
“All room are good”
 of 5 bubbles CharlesN998, 17 Feb 2017 | Read review
“Ask for what you want.”
 of 5 bubbles brx252017, 17 Feb 2017 | Read review
5 of 5